--- description: Email Meter : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Email Meter - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de Customer Success](/directory/30961/customer-success/software) > [Email Meter](/software/182763/email-meter-enterprise) # Email Meter Canonical: https://fr.capterra.ca/software/182763/email-meter-enterprise Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/182763/email-meter-enterprise?page=2) > Plateforme d'analyse d'e-mails qui facilite le suivi et l'analyse des volumes d'e-mails, des délais de réponse, des SLA, etc. > > Conclusion : 22 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Email Meter? L’éditeur offre ses services aux entreprises de toutes tailles, des start-up aux entreprises du Fortune 1000, en mesure de tirer parti d’Email Meter pour mesurer les KPI au sein de leurs équipes. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 22 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Email Meter - **Pays**: Exton, É.-U. - **Entreprise fondée en**: 2011 ## Contexte commercial - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus ## Fonctionnalités - Alertes/Notifications - Boîtes de réception partagées - Mesure des performances - Rapports ad hoc - Rapports et analyses - Real-Time Notifications - Suivi des activités - Suivi des courriels - Tableau de bord - Tableau de bord d'activités - Third-Party Integrations ## Intégrations (7 au total) - BigQuery - Google Data Studio - Google Workspace - Looker - Microsoft Power BI - Slack - Tableau ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de Customer Success](https://fr.capterra.ca/directory/30961/customer-success/software) ## Catégories connexes - [Logiciels de Customer Success](https://fr.capterra.ca/directory/30961/customer-success/software) - [Outils BI (Business intelligence)](https://fr.capterra.ca/directory/23/business-intelligence/software) - [Logiciels de messagerie](https://fr.capterra.ca/directory/30553/email-management/software) - [Logiciels de suivi des courriels](https://fr.capterra.ca/directory/31325/email-tracking/software) ## Logiciels similaires 1. [ActivTrak](https://fr.capterra.ca/software/135366/activtrak) — 4.5/5 (591 reviews) 2. [MailerLite](https://fr.capterra.ca/software/136603/mailerlite) — 4.7/5 (2324 reviews) 3. [Constant Contact](https://fr.capterra.ca/software/31898/constant-contact) — 4.3/5 (2953 reviews) 4. [Mixmax](https://fr.capterra.ca/software/159470/mixmax) — 4.6/5 (236 reviews) 5. [iContact](https://fr.capterra.ca/software/31513/icontact) — 4.5/5 (604 reviews) ## Avis ### "Very useful tool" — 4.0/5 > **Esteban** | *13 juillet 2026* | Loisirs, voyage et tourisme | Taux de recommandation : 8.0/10 > > **Avantages**: It gives us an interesting overview of customer contacts and especially on reponse times, it's very useful to analyze trends. > > **Inconvénients**: I'd like to have more frequent synchs during the day. Wouldn't expect real time data but every couple of hours would be helpful. ----- ### "Focus on Team Performance Success" — 4.0/5 > **Philippa** | *29 juillet 2026* | Santé, bien-être et fitness | Taux de recommandation : 8.0/10 > > **Avantages**: The ability of measuring team performance plus the flexibility of how you can filter in many different options, the setup of your teams and managers. > > **Inconvénients**: Just the initial understanding of how to set things up but was well supported by the team and our internal IT team to ensure this was achieved in a timely manner. > > Proactive and flexible in the measures that we were looking for, the ability to add additional features that were more custom for us as a business. ----- ### "Simple solution to monitor email activity" — 5.0/5 > **Chandler** | *10 août 2020* | Immobilier | Taux de recommandation : 6.0/10 > > **Avantages**: After installing, I turned it on and easily began monitoring and producing reports on email activity without any complication. > > **Inconvénients**: I may be living in dreamland, but I wish I could monitor every user in my system for the same price. I also have delegated access of one inbox to many people. I wish I could idenitfy who was sending the emails out of the delegated account without additional fees. ----- ### "Good tool\!" — 4.0/5 > **Daniela** | *31 août 2021* | Logiciels | Taux de recommandation : 7.0/10 > > **Avantages**: How easy it is to ready data. It's very approachable and not intimidating at all. It's very easy to read and captivating. > > **Inconvénients**: The advanced filters: they are critical for us and unfortunately the workaround for saving this isn't good enough for us. I am looking forward to seeing an improvement in that sense\! > > It's been very good overall, especially every time I have contacted the CS team. Everyone is very open to feedback and it's good to feel heard. ----- ### "I'm so glad I found Emial Meter\!" — 5.0/5 > **Brian** | *31 août 2021* | Santé, bien-être et fitness | Taux de recommandation : 9.0/10 > > **Avantages**: Email Meter is a saving grace\! It helps us track our Average Response Time and is truly helpful with managing the amount of emails we are sending and receiving. When it "feels" like we are getting more emails than usual, we now have the stats to back it up and to make sure our resources are going to the right places. It was fairly easy to set up and I love the fact that you can have "off hours" and you can filter out specific email addresses or subject lines from your reports if you wish. > > **Inconvénients**: Setting up some of the filters took some time and concentration, but I was able to be successful with the help articles on the website. > > With Email Meter, we are able to have trackable KPIs for key team members and set realistic expectations for our team. It helps us stay on track and have better than average response time for those in our industry, of our business size and about of emails. Everyone I've interacted with on the Email Meter team has been a dream to work with and very helpful. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/182763/email-meter-enterprise?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/182763/email-meter-enterprise) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées