---
description: ThinkReservations : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ThinkReservations - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion hôtelière](/directory/20031/hospitality-property-management/software) > [ThinkReservations](/software/182891/thinkreservations)

# ThinkReservations

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> Le système de gestion de propriété, le moteur de réservation en ligne et le gestionnaire de canaux intégré conçus pour vous faire gagner du temps et augmenter vos revenus.
> 
> Conclusion : 120 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise ThinkReservations?

ThinkReservations fournit un moteur de réservation en ligne tout-en-un, un PMS et un gestionnaire de canaux pour les établissements d'hébergement sur le marché de petite et moyenne tailles qui cherchent à gagner du temps et à augmenter les revenus.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.9/5** | 120 Avis |
| Simplicité | 4.8/5 | D'après l'ensemble des avis |
| Support client | 4.9/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.7/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: ThinkReservations
- **Pays**: Seattle, É.-U.
- **Entreprise fondée en**: 2013

## Contexte commercial

- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: Bélize, Canada, Colombie, Mexique, États-Unis

##  Fonctionnalités

- Gestion de l'expérience invité
- Gestion des calendriers
- Gestion des promotions
- Gestion des réservations
- Gestion des réservations
- Gestion multicanal
- Intégration GDS et OTA
- Notes de réservation
- Point de vente (PDV)
- Rapports et analyses
- Réservation en ligne
- Réservations de groupe
- Support client
- Traitement des paiements

## Intégrations (11 au total)

- CartStack
- Google Analytics 360
- Heartland Payments+
- Maitre'D
- PayPal Enterprise Payments
- RemoteLock
- Stripe
- Takeup.io
- Triptease
- TrustYou
- authorize.net

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Logiciels de gestion hôtelière](https://fr.capterra.ca/directory/20031/hospitality-property-management/software)

## Catégories connexes

- [Logiciels de gestion hôtelière](https://fr.capterra.ca/directory/20031/hospitality-property-management/software)
- [Systèmes de réservations en ligne](https://fr.capterra.ca/directory/20032/reservations/software)
- [Logiciels de channel manager](https://fr.capterra.ca/directory/31615/hotel-channel-management/software)
- [Logiciels de channel management](https://fr.capterra.ca/directory/30678/channel-management/software)

##  Logiciels similaires

1. [Lodgify](https://fr.capterra.ca/software/131924/lodgify) — 4.5/5 (1310 reviews)
2. [Cloudbeds](https://fr.capterra.ca/software/158839/cloudbeds) — 4.3/5 (342 reviews)
3. [ReservationKey](https://fr.capterra.ca/software/130362/reservationkey) — 4.9/5 (104 reviews)
4. [Sirvoy](https://fr.capterra.ca/software/103570/sirvoy-booking-system) — 4.7/5 (301 reviews)
5. [Little Hotelier](https://fr.capterra.ca/software/144307/little-hotelier) — 4.0/5 (220 reviews)

## Avis

### "Don's review" — 5.0/5

> **Don** | *15 février 2019* | Hôtellerie | Taux de recommandation : 10.0/10
> 
> **Avantages**: complete and ease of use, excellent support
> 
> **Inconvénients**: no negatives at this point.  Change of systems from habit of old systems
> 
> too new to evaluate

-----

### "A 20 Year Reservation Software Study or How Can I Find More TIme To Do More Important Things" — 5.0/5

> **Barry** | *23 juillet 2019* | Hôtellerie | Taux de recommandation : 10.0/10
> 
> **Avantages**: The software is easy to use and has just enough bells and whistles that I need.
> 
> **Inconvénients**: I wish that I could ad more guest documents like a late arrival welcome letter that welcome guests to the inn and would tell guests what room they were staying in. I would also like to be able to generate a guest list in   an XL format with or some kind of spread sheet so that I could target guests by state or city. The software may already be able to do these things but I have never taken the time to learn them....
> 
> The software connects all of the dots. It manages reservations information coming from multiple sources. and adjust many changes that I wish to make seamlessly and automatically.

-----

### "Start Thinking" — 5.0/5

> **MaLisa** | *27 février 2023* | Hôtellerie | Taux de recommandation : 6.0/10
> 
> **Avantages**: Easy to user to understand software- help screens and cideos
> 
> **Inconvénients**: More customization capabilities for gift certificates

-----

### "So Flexible and Easy" — 5.0/5

> **Lucy** | *30 juillet 2019* | Hôtellerie | Taux de recommandation : 10.0/10
> 
> **Avantages**: Any time we need to customize for our needs and desires - the answers are always there.  If we don't know how to do something the tutorials or customer support is always available.  The software is so intuitive that usually we can just figure it out\! The flexibility is what we like most.
> 
> **Inconvénients**: I don't like paying the extra 3% to take reservations through other channels - not THINK's fault but the commissions are killing us\!  &#10;Sometimes we're referred to tutorials that just don't give us the specifics we need.&#10;Basically we love this software and the company.
> 
> Several fantastic results for us using Think are:&#10;1.  The seamless transition from our previous software to being live on Think was so amazing.  In fact, they were even able to load my database and history from the software I had even prior to our most recent.  I have records from many years back that I can use to better service my guests.&#10;2.  The ease of training staff and myself (owner) on how to use the software.&#10;3.  Most important for us has been the lack of "double booking" in this past year with the syncing of reservations and calendars from other channels.  This has saved me thousands of dollars. We still have a paper reservation book (for my husband) but the lack of errors has been wonderful.

-----

### "Wow\!" — 5.0/5

> **John** | *4 mars 2020* | Hôtellerie | Taux de recommandation : 10.0/10
> 
> **Avantages**: I am in a market that celebrates enormously high occupancy (95-99% in season). I didn’t think a reservation software could play a pivotal role in advanced bookings before being forced to find a new property management system (previously a Superinns customer. No longer in business). My advanced bookings are far beyond my expectations and the only change I made was ThinkReservations. I have no other way of explaining the sudden change. If you are considering the switch please feel free to call the Dockside Inn on Martha’s Vineyard and ask for me, the owner, John. I will be happy to answer any concerns from the perspective of a small innkeeper. The Yield management is also simple to set up and an easy way to increase profit with very little work. The program does it all.
> 
> **Inconvénients**: None. It was simple to convert as they did everything including saving all our reservations from the previous&#10;Year.

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