--- description: RealPage : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RealPage - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des biens commerciaux](/directory/32535/commercial-property-management/software) > [RealPage](/software/183247/real-page) # RealPage Canonical: https://fr.capterra.ca/software/183247/real-page Page : 1/6\ Suivant: [Page suivante](https://fr.capterra.ca/software/183247/real-page?page=2) > Ces solutions et services aident les propriétaires et responsables de différents types de biens de location à maximiser la valeur de leurs propriétés. > > Conclusion : 126 utilisateurs lui ont donné la note de **4.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise RealPage? Les responsables immobiliers, propriétaires, opérateurs, investisseurs, développeurs, courtiers et professionnels immobiliers de tous les types de propriétés. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.0/5** | 126 Avis | | Simplicité | 4.1/5 | D'après l'ensemble des avis | | Support client | 3.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: RealPage - **Pays**: Richardson, É.-U. - **Fondé**: 2015 ## Contexte commercial - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Base de données de biens - Biens commerciaux - Budgétisation et prévision - Calcul des pénalités de retard - Comptabilité - Comptabilité clients - Comptabilité fournisseurs - Comptes rendus financiers - Emplacements multiples - Facturation - Gestion de l'impôt - Gestion de l'occupation - Gestion de la communication - Gestion de la conformité - Gestion de la maintenance - Gestion des assurances - Gestion des biens - Gestion des bons de commande - Gestion des clients - Gestion des contacts - Gestion des contrats/licences - Gestion des documents - Gestion des flux de travail - Gestion des fournisseurs - Gestion des inspections - Gestion des places vacantes - Gestion des portefeuilles - Gestion des transactions - Gestion des tâches - Gestion financière - Gestion locative - Grand livre général - Optimisation des prix - Paiements en ligne - Planification de la maintenance - Portail des locataires - Prévision - Rappels - Rapports et analyses - Rapports et statistiques - Rapprochement bancaire - Rent Collection - Suivi de location - Suivi des frais - Suivi des locataires - Suivi des locations - Tableau de bord d'activités - Tenant Management - Traitement des paiements - Vérification des antécédents du locataire ... et 2 fonctionnalités supplémentaires ## Intégrations (2 au total) - Docusign - Happy Property ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de gestion des biens commerciaux](https://fr.capterra.ca/directory/32535/commercial-property-management/software) ## Catégories connexes - [Logiciels de gestion des biens commerciaux](https://fr.capterra.ca/directory/32535/commercial-property-management/software) - [Logiciels CRM immobilier](https://fr.capterra.ca/directory/30926/real-estate-crm/software) - [Logiciels de yield management](https://fr.capterra.ca/directory/31118/revenue-management/software) - [Logiciels de gestion locative](https://fr.capterra.ca/directory/30219/lease-management/software) - [Logiciels comptables](https://fr.capterra.ca/directory/1/accounting/software) ## Logiciels similaires 1. [Buildium](https://fr.capterra.ca/software/47428/buildium-property-management-software) — 4.5/5 (2205 reviews) 2. [DoorLoop](https://fr.capterra.ca/software/211768/doorloop) — 4.8/5 (704 reviews) 3. [ResMan](https://fr.capterra.ca/software/135182/resman) — 4.6/5 (601 reviews) 4. [Entrata](https://fr.capterra.ca/software/20372/entrata) — 4.6/5 (444 reviews) 5. [Rent Manager](https://fr.capterra.ca/software/2732/rent-manager) — 4.6/5 (604 reviews) ## Avis ### "Great Leasing Tool" — 5.0/5 > **Khrysty** | *18 septembre 2024* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: Great option for apartments to keep track of all tenants. Super easy integration to send files to collections for over due accounts. > > **Inconvénients**: Hard to get in contact with customer service. ----- ### "Real Page WOWS with add on features that make renting easier" — 4.0/5 > **Colby** | *23 juin 2025* | Immobilier | Taux de recommandation : 10.0/10 > > **Avantages**: Real Page allows me to email/text my current residents and future residents with ease. It also keeps track of my emails/texts. > > **Inconvénients**: We have to manually remove former residents when it should just integrate with the system automatically. > > Overall, my experience with Real Page was a positive experience where I was able to connect more easily with both prospects and current residents. ----- ### "Where's Entrata When You Need It?" — 3.0/5 > **Nicholas** | *24 octobre 2024* | Immobilier | Taux de recommandation : 5.0/10 > > **Avantages**: RealPage has a lot of well formatted bulk settings. This enables property management workers at larger sites an easier way to complete daily, weekly, and monthly tasks quickly. > > **Inconvénients**: RealPage is overly compartmentalized. Whil creating a category for everything is a great function, if you manage multiple properties, you will have to select each property individually to access the information of the residents at that site. The issue is that directly competes with their best features - bulk settings. > > RealPage is a below average-to-average quality Property Management Software (PMS). The overall quality is equal to the cost, which is not much. I'd recommend this software for companies who are looking to expand for the first time. After a certain point, you will need something better, and less clunky. ----- ### "It's alright if you are required" — 3.0/5 > **Kelly** | *21 mars 2024* | Immobilier | Taux de recommandation : 1.0/10 > > **Avantages**: The colors I guess :/ I don't really have anything that I like about the system. I don't like to leave it as that because it seems like a cop-out, but I truly cannot think of a feature that is in RealPage that I even remotely like or prefer based on my experience with other softwares. > > **Inconvénients**: Everything is more difficult than it should be, navigating the resource library or the platform itself is also difficult, customer service interactions have not been helpful in my experience, vendors do not have positive experiences, and the invoice process includes far too many steps than are helpful or necessary. > > Not great - I've found that it is generally more difficult than it feels like it should be to complete routine tasks in Real Page. The user interface is not really as polished as other comparable software, and it's harder to navigate through the system. A few of the modules do not allow you to use the back arrows for navigation, which is really frustrating when working onsite. The vendor credentialing platform and process has been really difficult for most team members to navigate, both in practical use, when reaching out for support, and for our vendors. It is also very difficult to navigate the resource library, and I found that trying to teach myself how to complete tasks was pretty much impossible. For invoicing, the customer service review of invoices is so frustrating that I kind of gave up with trying so hard to make it easier. Comments on invoices are ignored, there is a general (repeated) refusal for their teams to utilize data that is within the system to independently resolve issues, and they do not take comments into consideration for overall vendor clarification. It's so frustrating, and a waste of my time, to have to input the same exact comment every single time I upload invoices. It causes delays that shouldn't happen, and it's just far harder than it should be. I've never had a vendor that has a positive experience getting set up in Vendor Credentialing, and they often cannot get the assistance they need via customer support unless one of our team members does a 3 way call with them, which is unnecessary. ----- ### "The only thing they are good at is Selling you..." — 1.0/5 > **Mark** | *9 mars 2022* | Immobilier | Taux de recommandation : 0.0/10 > > **Avantages**: Honestly, I am so tainted by all the negatives, it's really difficult to try to come up with something positive. With a gun to my head, I'd have to say I'm nearly always able to log in (sometimes that's not the case though) > > **Inconvénients**: The rollout was absolutely pathetic. They migrated all of our accounting data over in the middle of the month, which created a cascade of accounting errors which had to be fixed manually. The rollout team was pleasant, but inadequately trained. They gave us advice which was 100% backwards, which we then had to undo, then redo the correct way. The reports are a joke. The search function is a joke. The training is about useless. "Oh, you have a question? Cool, well did you watch this 27 minute 'training' video which talks about 313 useless things before it gets to the topic you needed?" > > I feel like I hitched my wagon to a 2 legged-mule. The sales team has no ethics. We were flat lied to. We were told training was FREE only to find out we had to pay $150 an hour for training that turned out to be factually incorrect (thus, all the corrections we had to make, as mentioned above). For a software package that has an accounting function built in, it is in no way intuitive as to how to pull data (i.e. Balance Sheet and Income Statement). Customer service is like leaving a baby in the woods. I will say they do get back to you, but with very little helpful advice on how to fix things. These people care about one thing, and it sure as hell isn't having a satisfied customer. They represent everything that is wrong in business, that lack ethics, they lack character, and they should be absolutely ashamed of what they do and how they do it. ----- Page : 1/6\ Suivant: [Page suivante](https://fr.capterra.ca/software/183247/real-page?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/183247/real-page) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées