---
description: Voicespin : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Voicespin - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de predictive dialer](/directory/30597/predictive-dialer/software) > [Voicespin](/software/183538/voicespin)

# Voicespin

Canonical: https://fr.capterra.ca/software/183538/voicespin

> VoiceSpin est un fournisseur de téléphonie VoIP basé sur le cloud offrant des solutions pour call center avec automates d'appel assistés par IA pour les ventes avec appels sortants.
> 
> Conclusion : 5 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Voicespin?

Les centres d'appels sortants à vocation commerciale et équipes de service client dans divers secteurs tels que la santé, le télémarketing, l'éducation, l'assurance, la finance, l'immobilier, la vente au détail, etc.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.8/5** | 5 Avis |
| Simplicité | 4.6/5 | D'après l'ensemble des avis |
| Support client | 5.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.8/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Voicespin

## Contexte commercial

- **À partir de**: 40,00 $ US
- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile)
- **Langues**: anglais, arabe, hébreu, russe, ukrainien
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 205 de plus

##  Fonctionnalités

- Clavardage et messagerie
- Communication multicanal
- Distribution automatique des appels
- Enregistrement des appels
- Gestion des campagnes
- Gestion des centres d'appel
- Gestion des contacts
- Gestion des listes d'attente
- IVR
- Journalisation des appels
- Logiciels CRM (gestion de la relation client)
- Logiciels de chatbots
- Messagerie instantanée
- Messagerie vocale
- Numéroteur automatique
- Numéroteur prédictif (predictive dialer)
- Prise en charge de plusieurs langues
- Rapports et analyses
- Rapports sur les appels
- Reconnaissance vocale
- Routage des appels
- Scripts d'appel
- Suivi des appels
- Tableau de bord
- Transfert d’appel
- VoIP

## Intégrations (15 au total)

- ActiveCampaign
- HubSpot CRM
- HubSpot Marketing Hub
- HubSpot Sales Hub
- Insightly
- Keap
- Pipedrive
- Salesforce Platform
- Salesforce Sales Cloud
- SugarCRM
- Zapier
- Zendesk Suite
- Zoho CRM
- Zoho CRM Plus
- monday.com

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Logiciels de predictive dialer](https://fr.capterra.ca/directory/30597/predictive-dialer/software)

## Catégories connexes

- [Logiciels de predictive dialer](https://fr.capterra.ca/directory/30597/predictive-dialer/software)
- [Systèmes téléphoniques](https://fr.capterra.ca/directory/30084/telephony/software)
- [Logiciels numérotation automatique](https://fr.capterra.ca/directory/30999/auto-dialer/software)
- [Plateformes IA](https://fr.capterra.ca/directory/31596/conversational-ai-platform/software)
- [Logiciels pour centre d'appel](https://fr.capterra.ca/directory/30007/call-center/software)

##  Logiciels similaires

1. [DialedIn CCaaS](https://fr.capterra.ca/software/29589/callcenternow) — 4.8/5 (315 reviews)
2. [Dialpad](https://fr.capterra.ca/software/190976/dialpad-sell) — 4.2/5 (562 reviews)
3. [CallTools](https://fr.capterra.ca/software/149510/call-center-software) — 4.8/5 (155 reviews)
4. [Readymode](https://fr.capterra.ca/software/136728/readymode) — 4.6/5 (136 reviews)
5. [JustCall](https://fr.capterra.ca/software/157853/justcall) — 4.1/5 (223 reviews)

## Avis

### "Perfect" — 5.0/5

> **Jeries** | *30 novembre 2021* | Services financiers | Taux de recommandation : 10.0/10
> 
> **Avantages**: The fast response from support team and our Account Manager
> 
> **Inconvénients**: Sometimes we have problems with the lines

-----

### "“Lineup” review" — 5.0/5

> **Matan** | *18 décembre 2022* | Meubles | Taux de recommandation : 10.0/10
> 
> **Avantages**: I have been working with voicespin admin softwares for a few years now and I feel very comfortable working with the interface and being able to configure everything myself from extensions to queues and configuring new numbers myself.
> 
> **Inconvénients**: I would love to have an option to download the entire recordings content in bulk and I already know voicespin team were working on such a solution.
> 
> My overall experience with voicespin is absolutely great.I will not replace them for another vendor even if the price was lower. Since I know they care about their costumers which for me is most Important.

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### "ok" — 4.0/5

> **Asaf** | *2 décembre 2021* | Logiciels | Taux de recommandation : 5.0/10
> 
> **Avantages**: It works daily.
> 
> **Inconvénients**: Sometimes main servers crushes
There is no Emergency plan
Cannot divert calls to another phone when there is a crisis

-----

### "Voicespin review" — 5.0/5

> **Igal** | *30 novembre 2021* | Services financiers | Taux de recommandation : 10.0/10
> 
> **Avantages**: Great service, great support, quality calls and willingness to answer the client needs.
> 
> **Inconvénients**: As far as my usage of the system i had no cons.

-----

### "Great service and support" — 5.0/5

> **Ben** | *2 janvier 2023* | Marketing et publicité | Taux de recommandation : 9.0/10
> 
> **Avantages**: overall great service, our account manager \[sensitive content hidden\] always there to help resolve any issue we may have.
> 
> **Inconvénients**: support response time can be improved, no web chat on site.

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/183538/voicespin)

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