--- description: ServiceWorks : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ServiceWorks - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des interventions](/directory/10009/field-service-management/software) > [ServiceWorks](/software/183679/serviceworks) # ServiceWorks Canonical: https://fr.capterra.ca/software/183679/serviceworks Page : 1/6\ Suivant: [Page suivante](https://fr.capterra.ca/software/183679/serviceworks?page=2) > Solution simplifiée et complète pour les devis et travaux, l'expédition, l'inventaire, les points de vente, la comptabilité et le suivi en temps réel. > > Conclusion : 115 utilisateurs lui ont donné la note de **3.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ServiceWorks? 1\. Appareils ménagers et CVC (chauffage, ventilation et climatisation) 2. Service de nettoyage 3. Service de lutte contre les nuisibles 4. Réparation automobile 5. Gestion de flotte 6. Maintenance aéronautique 7. Électricité et plomberie 8. Aménagement paysager etc. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.6/5** | 115 Avis | | Simplicité | 3.5/5 | D'après l'ensemble des avis | | Support client | 3.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 60% | (6/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Service Works - **Pays**: Chesterfield, É.-U. - **Entreprise fondée en**: 2015 ## Contexte commercial - **À partir de**: 948,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Achats et réceptions - Base de données des coûts - Base de données des employés - Calcul des taxes - Devis - For Carpet Cleaners - Gestion client - Gestion de la communication - Gestion de la disponibilité - Gestion des calendriers - Gestion des clients - Gestion des commandes - Gestion des coûts - Gestion des demandes sous garantie - Gestion des expéditions - Gestion des présences - Gestion des rendez-vous - Gestion des réservations - Gestion des tâches - Gestion des tâches - Historique des services - Intégration de sites web - Maintenance préventive - Messagerie SMS - Modèles - Paiements mobiles - Paiements électroniques - Planification - Planification automatisée - Planification de la maintenance - Planification du personnel - Planification en temps réel - Pour sous-traitants en commerce/électr. industrielle - Rapports et statistiques - Rapports personnalisables - Real-Time Monitoring - Real-Time Updates - Rendez-vous récurrents - Réservation en ligne - Signature électronique - Suivi des garanties - Suivi des livraisons - Suivi des ressources - Suivi du temps - Suivi du temps en ligne - Synchronisation du calendrier - Système de calendrier et de rappel - Traitement des factures - Traitement des paiements ... et 56 fonctionnalités supplémentaires ## Intégrations (14 au total) - Google Calendar - Mailchimp - NMI Payments - QuickBooks Online - QuickBooks Online Advanced - ServiceBench - ServicePower - Shopify - Square Payments - Stripe - Warranty Management Solution - Webhook Relay - Zapier - authorize.net ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de gestion des interventions](https://fr.capterra.ca/directory/10009/field-service-management/software) ## Catégories connexes - [Logiciels agricoles](https://fr.capterra.ca/directory/31326/arborist/software) - [Logiciels pour électriciens](https://fr.capterra.ca/directory/31006/electrical-contractor/software) - [Logiciels de gestion des interventions](https://fr.capterra.ca/directory/10009/field-service-management/software) - [Logiciels pour service de nettoyage](https://fr.capterra.ca/directory/10062/maid-service/software) - [Logiciels de distribution alimentaire](https://fr.capterra.ca/directory/20024/food-service-distribution/software) ## Logiciels similaires 1. 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[Kickserv](https://fr.capterra.ca/software/122541/kickserv) — 4.4/5 (387 reviews) ## Avis ### "Happy Customer" — 4.0/5 > **Richard** | *16 avril 2025* | Services et technologies de l'information | Taux de recommandation : 8.0/10 > > **Avantages**: The team at ServiceWorks are easy to deal with and very responsive. > > **Inconvénients**: When we first started we had to change a few processes but we have streamlined them now and are happy > > Overall, ServiceWorks is a user friendly software that allows us to complete our work with out having to worry about the amdin side of our business. ----- ### "Great program once you can figure it out" — 5.0/5 > **Raymond** | *5 mai 2023* | Services aux consommateurs | Taux de recommandation : 8.0/10 > > **Avantages**: So many feature dedicated to our line of work; appliance repair. > > **Inconvénients**: Not very easy to figure out at first but once you get the hang of it, it is smooth sailing. ----- ### "Service.Works \> HCP" — 5.0/5 > **Everett** | *24 mars 2025* | Électronique grand public | Taux de recommandation : 10.0/10 > > **Avantages**: It does everything my last CRM didn’t do like inventory and commission tracking. > > **Inconvénients**: Because it does so much more than other CRM’s it also requires more onboarding. > > I really feel like they care about MY business. ----- ### "Keep Looking Don't Do It" — 1.0/5 > **Dana** | *26 mai 2025* | Services à la personne et aux familles | Taux de recommandation : 0.0/10 > > **Avantages**: It offers everything that I need - BUT - none of it works I have no clue what it is that I like at this point other than I have personally spent 100's of hours of my time invested into doing the work that the app was supposed to do, myself. Fixing invoices, myself. And believing they would actually do it. I have put so much time into it that it makes me want to get my monies worth - especially since I have done their work for them without being paid > > **Inconvénients**: As of this year alone, I overpaid my contractors by over $5,000 because ServiceWorks was double tipping them in their system. I was losing money on half of my jobs. Not only have they not fixed it, but they owe me over $5,000. At the beginning of using them, even though all of the boxes were checked and it appeared that client's were paying tax - tax was not calculated into the total of the invoice. I lost over $1,000 in taxes right off the bat. Messaging constantly crashing. And now payroll is SO messed up I don't even know what to do. They said they fixed it. IT'S WORSE\! > > HORRIBLE communication Nobody actually knows what they are doing Turnover with employees is really high I kept believing they would do right. They would fix it. So I have stayed and believed in them because who would actually harm businesses and single mom business owners. Clearly, you have found the place ----- ### "Not worth the paper it is printed on." — 1.0/5 > **William** | *5 mars 2026* | Vente au détail | Taux de recommandation : 0.0/10 > > **Avantages**: When it actually works and doesn't glitch out, or run slow as a snail, and doesn't mess up inventory, it is ok at best. > > **Inconvénients**: Cant get a hold of anyone when there is a problem. Random unwanted updates that don't work. Systems does not remove products properly which messes up inventory. > > It hasn't been great, I would love to speak to someone about issues, but we cant, so we are switching services. ----- Page : 1/6\ Suivant: [Page suivante](https://fr.capterra.ca/software/183679/serviceworks?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/183679/serviceworks) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Données structurées