---
description: ServiceWorks : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ServiceWorks - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion des interventions](/directory/10009/field-service-management/software) > [ServiceWorks](/software/183679/serviceworks)

# ServiceWorks

Canonical: https://fr.capterra.ca/software/183679/serviceworks

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> Solution simplifiée et complète pour les devis et travaux, l'expédition, l'inventaire, les points de vente, la comptabilité et le suivi en temps réel.
> 
> Verdict: Rated **3.6/5** by 114 users. Top-rated for **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise ServiceWorks?

1\. Appareils ménagers et CVC (chauffage, ventilation et climatisation)
2. Service de nettoyage
3. Service de lutte contre les nuisibles
4. Réparation automobile
5. Gestion de flotte
6. Maintenance aéronautique
7. Électricité et plomberie
8. Aménagement paysager
etc.

## Quick Stats & Ratings

| Metric | Notation | Detail |
| **Note globale** | **3.6/5** | 114 Avis |
| Simplicité | 3.5/5 | Based on overall reviews |
| Support client | 3.6/5 | Based on overall reviews |
| Rapport qualité-prix | 3.7/5 | Based on overall reviews |
|  Fonctionnalités | 3.6/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Service Works
- **Pays**: Chesterfield, É.-U.
- **Founded**: 2015

## Commercial Context

- **À partir de**: 948,00 $ US
- **Target Audience**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
- **Deployment & Platforms**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Available Countries**: Canada, États-Unis

##  Fonctionnalités

- Accès mobile
- Achats et réceptions
- Base de données des coûts
- Base de données des employés
- Calcul des taxes
- Devis
- For Carpet Cleaners
- Gestion client
- Gestion de la communication
- Gestion de la disponibilité
- Gestion des calendriers
- Gestion des clients
- Gestion des commandes
- Gestion des coûts
- Gestion des demandes sous garantie
- Gestion des expéditions
- Gestion des flux de travail
- Gestion des rendez-vous
- Gestion des réservations
- Gestion des techniciens
- Gestion des tâches
- Gestion des tâches
- Historique des services
- Intégration de sites web
- Maintenance préventive
- Modèles
- Paiements mobiles
- Paiements électroniques
- Planification
- Planification automatisée
- Planification de la maintenance
- Planification du personnel
- Planification en temps réel
- Pour sous-traitants en commerce/électr. industrielle
- Rapports et statistiques
- Real-Time Monitoring
- Real-Time Updates
- Rendez-vous récurrents
- Réservation en ligne
- Signature électronique
- Suivi des garanties
- Suivi des livraisons
- Suivi des ressources
- Suivi du temps
- Suivi du temps en ligne
- Synchronisation du calendrier
- Système de calendrier et de rappel
- Tableau de bord d'activités
- Traitement des factures
- Traitement des paiements

... and 56 more features

## Integrations (14 total)

- Google Calendar
- Mailchimp
- NMI Payments
- QuickBooks Online
- QuickBooks Online Advanced
- ServiceBench
- ServicePower
- Shopify
- Square Payments
- Stripe
- Warranty Management Solution
- Webhook Relay
- Zapier
- authorize.net

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Logiciels de gestion des interventions](https://fr.capterra.ca/directory/10009/field-service-management/software)

## Catégories connexes

- [Logiciels agricoles](https://fr.capterra.ca/directory/31326/arborist/software)
- [Logiciels pour électriciens](https://fr.capterra.ca/directory/31006/electrical-contractor/software)
- [Logiciels de gestion des interventions](https://fr.capterra.ca/directory/10009/field-service-management/software)
- [Logiciels pour service de nettoyage](https://fr.capterra.ca/directory/10062/maid-service/software)
- [Logiciels de distribution alimentaire](https://fr.capterra.ca/directory/20024/food-service-distribution/software)

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5. [Less Paper](https://fr.capterra.ca/software/158852/less-paper) — 4.9/5 (30 reviews)

## Avis

### "Happy Customer" — 4.0/5

> **Richard** | *16 avril 2025* | Services et technologies de l'information | Recommendation rating: 8.0/10
> 
> **Avantages**: The team at ServiceWorks are easy to deal with and very responsive.
> 
> **Inconvénients**: When we first started we had to change a few processes but we have streamlined them now and are happy
> 
> Overall, ServiceWorks is a user friendly software that allows us to complete our work with out having to worry about the amdin side of our business.

-----

### "THE CUSTOMER SERVICE AT Service Works" — 1.0/5

> **Jasmine** | *7 mai 2024* | Eau/gaz/électricité | Recommendation rating: 0.0/10
> 
> **Avantages**: the program features are amazing IF THEY WORK
> 
> **Inconvénients**: CUSTOMER SERVICE AT SW IS HOPELESS AND NO HELP IS AVAILABLE.  WE HAVE BEEN HAVING ISSUES WITH THE PROGRAM SINCE WE CAME ON BOARD.

-----

### "Highly efficient" — 4.0/5

> **Moustafa** | *7 mai 2024* | Matériel informatique | Recommendation rating: 8.0/10
> 
> **Avantages**: ServiceWorks helped me and my team achieve fast and great results with customers. Dispatch and technicians were great in terms job postings and enrouting
> 
> **Inconvénients**: It rarely crashes. But I guess that’s normal since every app does

-----

### "Great program once you can figure it out" — 5.0/5

> **Raymond** | *5 mai 2023* | Services aux consommateurs | Recommendation rating: 8.0/10
> 
> **Avantages**: So many feature dedicated to our line of work; appliance repair.
> 
> **Inconvénients**: Not very easy to figure out at first but once you get the hang of it, it is smooth sailing.

-----

### "Service.Works \> HCP" — 5.0/5

> **Everett** | *24 mars 2025* | Électronique grand public | Recommendation rating: 10.0/10
> 
> **Avantages**: It does everything my last CRM didn’t do like inventory and commission tracking.
> 
> **Inconvénients**: Because it does so much more than other CRM’s it also requires more onboarding.
> 
> I really feel like they care about MY business.

-----

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## Links

- [View on Capterra](https://fr.capterra.ca/software/183679/serviceworks)

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| de-CH | <https://www.capterra.ch/software/183679/serviceworks> |
| en | <https://www.capterra.com/p/183679/ServiceWorks/> |
| en-AE | <https://www.capterra.ae/software/183679/serviceworks> |
| en-AU | <https://www.capterra.com.au/software/183679/serviceworks> |
| en-CA | <https://www.capterra.ca/software/183679/serviceworks> |
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| fr-BE | <https://fr.capterra.be/software/183679/serviceworks> |
| fr-CA | <https://fr.capterra.ca/software/183679/serviceworks> |
| fr-LU | <https://www.capterra.lu/software/183679/serviceworks> |
| pt | <https://www.capterra.com.br/software/183679/serviceworks> |
| pt-PT | <https://www.capterra.pt/software/183679/serviceworks> |

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