--- description: Conclusion : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Conclusion - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels BPM (gestion de processus d'affaires)](/directory/30010/business-process-management/software) > [Conclusion](/software/184045/conclusion) # Conclusion Canonical: https://fr.capterra.ca/software/184045/conclusion Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/184045/conclusion?page=2) > Conclusion est un logiciel d'automatisation des processus d'entreprise. > > Conclusion : 18 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Conclusion? Les entreprises de grande taille, les opérateurs de télécommunications, les fournisseurs de services, les fonds de gestion d'actifs, et les entreprises de conseil en énergie. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 18 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Eller - **Fondé**: 1998 ## Contexte commercial - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Linux (sur site) - **Pays disponibles**: Albanie, Allemagne, Andorre, Autriche, Belgique, Bosnie-Herzégovine, Bulgarie, Bélarus, Chypre, Cité du Vatican, Croatie, Danemark, Espagne, Estonie, Finlande, France, Gibraltar, Groenland, Grèce, Guernesey et 33 de plus ## Fonctionnalités - Accès mobile - Alertes/Notifications - Analytique - Automatisation des processus d'affaires - Budgétisation et prévision - Contrôle de qualité - Contrôles/Permissions d'accès - Devis - Définition des priorités - Fonction de glisser-déposer - Gestion de la base de connaissances - Gestion des accords de service - Gestion des changements - Gestion des contacts - Gestion des courriels - Gestion des flux de travail - Gestion des incidents - Gestion des leads - Gestion des problèmes - Gestion des ressources informatiques - Gestion des risques - Gestion des tâches - Gestion du pipeline de ventes - Importation et exportation de données - Logiciels de CMDB (Configuration Management Database) - Modélisation et conception de processus - Outils de collaboration - Portail libre-service - Qualification de leads - Rapports et analyses - Sans code - Segmentation - Stockage de documents - Suivi de la progression des tâches - Suivi des interactions - Tableau de bord d'activités - Third-Party Integrations ## Intégrations (5 au total) - Bitbucket - Jira - Microsoft Azure - Slack - Telegram ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels BPM (gestion de processus d'affaires)](https://fr.capterra.ca/directory/30010/business-process-management/software) ## Catégories connexes - [Logiciels BPM (gestion de processus d'affaires)](https://fr.capterra.ca/directory/30010/business-process-management/software) - [Logiciels de gestion des exigences](https://fr.capterra.ca/directory/10018/requirements-management/software) - [Logiciels pour centres de services](https://fr.capterra.ca/directory/31027/service-desk/software) - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) - [Logiciels de gestion de la qualité](https://fr.capterra.ca/directory/30099/quality-management/software) ## Logiciels similaires 1. [Aha\!](https://fr.capterra.ca/software/144020/aha) — 4.7/5 (561 reviews) 2. [Freshdesk](https://fr.capterra.ca/software/124981/freshdesk) — 4.5/5 (3409 reviews) 3. [monday.com](https://fr.capterra.ca/software/147657/monday-com) — 4.6/5 (5726 reviews) 4. [ClickUp](https://fr.capterra.ca/software/158833/clickup) — 4.6/5 (4561 reviews) 5. [Bitrix24](https://fr.capterra.ca/software/113540/bitrix24) — 4.2/5 (984 reviews) ## Avis ### "Best platform to develop digital products" — 5.0/5 > **Pavel** | *26 mars 2019* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: The Eller has almost unique blend of task manager, instant messenger and powerful project management and Service desk functionality. We can have our development process in the same system without need to switch between different non-integrated applications. The user interface is also brilliant, it's very fast, lightweight and intuitive. Eller is a highly customisable platform, we have setup all our processes and customised forms to capture required data. > > **Inconvénients**: The software is quite expensive, but affordable comparing to competitors. > > The main problem is communications between customers, product and project managers and our development team. Before implementation we had to use different systems for each team, make use a lot of email and messengers, constantly loosing track of tasks and documents. Eller helped us to move to single platform and to keep track of all tasks and finance, we improved our discipline and customer satisfaction. ----- ### "complex solution for very good price" — 5.0/5 > **Juraj** | *25 octobre 2022* | Services aux consommateurs | Taux de recommandation : 9.0/10 > > **Avantages**: Different areas like Project management, SD, CRM connected into one system with very good logic behind. > > **Inconvénients**: Reporting could by better or some connectors to PowerBI or Excel would be great. ----- ### "Good tool for end-to-end process" — 4.0/5 > **Utilisateur vérifié** | *16 septembre 2022* | Télécommunications | Taux de recommandation : 6.0/10 > > **Avantages**: Easy processes once setuped, possible integration to many other tools > > **Inconvénients**: Design and clear user journeys for not daily-used users is not easy. Configuration for non-tech advanced people is hard to achieve. Not enough detailed documentation > > Testing and operation team is using it daily and are satisfy with usage. For new users it is taking significant time to get to daily routine workflow ----- ### "Fast deployment and customization." — 5.0/5 > **Tomáš** | *19 octobre 2022* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: Initial installation can be deployed and configured in hours. Users/Admins are able to customize and even develop new functionalities within hours or few days. > > **Inconvénients**: There are many features and possibilities of configuration which may in the beginning cause the product very complex and difficult to use. There is no single or general methodology implemented in the basic configuration and it requires someone who strictly defines the processes. > > We use and implement conclusion for more then 6 years. Conclusion was wervy flexiblem, usefull and integrated tool from very begining but most interesting thing is continual improvement, new modules, new featues, rich and easier configuration. ----- ### "Conclusion to Conclusion" — 5.0/5 > **Josef** | *23 septembre 2022* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: Efficient, very functional and customizable UI Low-code concept Useful integration to other systems A lot of standard features and function for demand, project management Interesting Task management with workflow Good notification system > > **Inconvénients**: Improve UI features for low-code editing (better GUI editor, improve JS console) Improve gantt UI Improve program management > > Conclusion is a large product with many interesting features. We like the simplicity of the technical deployment. Like any similar system, it brings with it difficulties with changes in user procedures, adaptation to product features, or the need to modify the product according to the needs of the organization. For us, the ability to customize and adapt to our needs is very interesting. This feature allows us to go both ways. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/184045/conclusion?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/184045/conclusion) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées