--- description: Decisions on Demand : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Decisions on Demand - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Outils aide à la vente](/directory/30798/sales-enablement/software) > [Decisions on Demand](/software/184207/decisions-on-demand) # Decisions on Demand Canonical: https://fr.capterra.ca/software/184207/decisions-on-demand Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/184207/decisions-on-demand?page=2) > Aide les services marketing et de ventes à router les leads Salesforce vers le bon représentant de manière rapide et précise. > > Conclusion : 9 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Decisions on Demand? Les équipes d'opérations de ventes et de marketing qui utilisent Salesforce et qui disposent de règles d'affectation et de routage complexes en matière de leads, d'opportunités, de comptes, etc. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 9 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Decisions on Demand - **Pays**: Mountain View, É.-U. - **Entreprise fondée en**: 2012 ## Contexte commercial - **À partir de**: 35,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: allemand, anglais, croate, danois, espagnol, français, italien, norvégien, néerlandais, suédois, tchèque - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Inde, Japon, Mexique, Royaume-Uni, États-Unis ## Fonctionnalités - Automatisation des processus et flux de travail - Définition des priorités - Gestion des activités commerciales - Gestion des contacts - Gestion des leads - Gestion des opportunités - Gestion des tâches - Lead Scoring ## Intégrations (1 au total) - Salesforce Sales Cloud ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Outils aide à la vente](https://fr.capterra.ca/directory/30798/sales-enablement/software) ## Catégories connexes - [Outils aide à la vente](https://fr.capterra.ca/directory/30798/sales-enablement/software) - [Logiciels de forces de vente](https://fr.capterra.ca/directory/12/sales-force-automation/software) ## Logiciels similaires 1. 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[Cognism](https://fr.capterra.ca/software/169083/cognism) — 4.7/5 (256 reviews) ## Avis ### "organized and creative" — 5.0/5 > **Utilisateur vérifié** | *29 juin 2022* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: it is very usefull interms of organizing and gathering of information for marketing and sales. > > **Inconvénients**: need a lot of time to learn the product. it take sto much effort to create and organized > > overall experience is awesome. it can help your company grow in sales and marketing. ----- ### "Best Product for Lead Management" — 5.0/5 > **Carla** | *19 septembre 2019* | Télécommunications | Taux de recommandation : 10.0/10 > > **Avantages**: The ease of use. This product is very easy to set up and maintain > > **Inconvénients**: There is not anything that I can think of that I would say I like "least" about this product > > We are using this to replace the lead assignment rules in Salesforce. As I stated above the product is very VERY easy to use and maintain. Working with the vendor was also very helpful as they continue staying in touch with us after the product has been installed offering "personal" support with the dedicated rep that has been with us throughout the product installed. ----- ### "Great Product - Easy to Customize" — 4.0/5 > **Brad** | *5 septembre 2019* | Assurance | Taux de recommandation : 6.0/10 > > **Avantages**: It is extremely easy to set up and use, and can be used with any fields. > > **Inconvénients**: I wish it could take over some of the workflow and process builder features rather than just an assignment tool > > We use Decisions on Demand to Round Robin Opportunities to our Sales Team, and keep balanced service teams. ----- ### "DoD functions well, not great for business users" — 4.0/5 > **Kieren** | *5 septembre 2019* | Gestion de l'enseignement | Taux de recommandation : 7.0/10 > > **Avantages**: Round Robin assignment Weighted Round Robin assignment Related/Child Object assignment Trigger or batch Development team open to conversation and customer informed development > > **Inconvénients**: Complex interface Technical workarounds New product features not matured > > Our assumption buying the app was that it would be easy to use and adopted by business team leads. The reality is that it is far to complex for them. It became a platform tool which the technical dev and support team use which goes beyond salesforce typical record assignment design patterns. Because of this the per user pricing doesn't seem to align with the implementation of the product. The price is okay, but a per org pricing model would make more sense, as users in an organisations team rise and fall in small numbers and managing this user assignment is a pain for a technical teams tooling app. ----- ### "An amazing (and amazingly versatile\!) software tool for Salesforce" — 5.0/5 > **Kevin** | *6 septembre 2019* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: Ability to handle custom objects; ability to handle programmatic and dynamic ownership, incredible technical support, willingness to customize, super-easy rules engine > > **Inconvénients**: I really can't think of anything - it's been smooth sailing since implementation. > > We were used to a round-robin product for cases that was offered by Salesforce Labs, but there was nothing on the market that could handle custom objects (and customized ownership) as well. DonD was on the app exchange, and after speaking with their tech support and a couple of Webex's to show what we wanted to happen, the initial setup was done and the users loved it. We just brought on another group of users and they are delighted at the functionality of DonD as well. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/184207/decisions-on-demand?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/184207/decisions-on-demand) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | | nl | | | nl-BE | | ----- ## Données structurées