---
description: Liine : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Liine - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion des appels téléphoniques](/directory/30901/call-tracking/software) > [Liine](/software/184326/liine)

# Liine

Canonical: https://fr.capterra.ca/software/184326/liine

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> Une solution tout-en-un permettant de surveiller, d'optimiser et de stimuler la gestion des appels de nouveaux patients.
> 
> Conclusion : 161 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.9/5** | 161 Avis |
| Simplicité | 4.8/5 | D'après l'ensemble des avis |
| Support client | 5.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.8/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Liine
- **Fondé**: 2016

## Contexte commercial

- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur)
- **Langues**: anglais
- **Pays disponibles**: Canada, États-Unis

##  Fonctionnalités

- Accès mobile
- Actions découlant d'un événement
- Alertes/Notifications
- Analyse des campagnes
- Automatisation des processus d'affaires
- Automatisation des processus et flux de travail
- Automatisation du marketing
- Base de données de clients
- CTI (couplage téléphonie informatique)
- Champs personnalisables
- Communications avec les patients
- Conforme HIPAA
- Distribution de leads
- Enregistrements
- Formulaires en ligne
- Gestion de la communication
- Gestion des activités commerciales
- Gestion des campagnes
- Gestion des centres d'appel
- Gestion des contacts
- Gestion des flux de travail
- Gestion des leads
- Gestion des opportunités
- Gestion des pipelines
- Gestion des rendez-vous
- Gestion des tâches
- Gestion du pipeline de ventes
- IVR
- Identification de l'appelant
- Importation et exportation de données
- Logiciels CRM (gestion de la relation client)
- Mesure des performances
- Notes et commentaires
- Notifications de leads
- Planification
- ROI Tracking
- Rappels
- Rapports de ventes
- Rapports personnalisables
- Rapports sur les appels
- Routage des appels
- Saisie de leads
- Segmentation de leads
- Suivi de l'engagement
- Suivi des appels
- Suivi des campagnes
- Suivi des conversions
- Tableau de bord
- Tableau de bord d'activités
- Third-Party Integrations

... et 10 fonctionnalités supplémentaires

## Intégrations (23 au total)

- 8x8 Contact Center
- ActiveCampaign
- Birdeye
- CTM
- CallRail
- Google Analytics 360
- Google Sheets
- High Level Software
- HubSpot CRM
- Intiveo
- Invoca
- Jive
- Mailchimp
- MyMedLeads
- NexHealth

... et 8 intégrations supplémentaires

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Logiciels de gestion des appels téléphoniques](https://fr.capterra.ca/directory/30901/call-tracking/software)

## Catégories connexes

- [Logiciels de gestion des appels téléphoniques](https://fr.capterra.ca/directory/30901/call-tracking/software)
- [Logiciels de CRM pour le service médical](https://fr.capterra.ca/directory/30976/healthcare-crm/software)
- [Logiciels d'intelligence artificielle](https://fr.capterra.ca/directory/30938/artificial-intelligence/software)
- [Outils d'analyse marketing](https://fr.capterra.ca/directory/31018/marketing-analytics/software)
- [Logiciels d'attribution marketing](https://fr.capterra.ca/directory/31081/marketing-attribution/software)

##  Logiciels similaires

1. [800.com](https://fr.capterra.ca/software/208208/800-com) — 4.7/5 (313 reviews)
2. [CTM](https://fr.capterra.ca/software/152004/call-tracking-software) — 4.6/5 (150 reviews)
3. [JustCall](https://fr.capterra.ca/software/157853/justcall) — 4.1/5 (223 reviews)
4. [Five9](https://fr.capterra.ca/software/132405/five9) — 4.2/5 (481 reviews)
5. [LeadSquared](https://fr.capterra.ca/software/130199/leadsquared) — 4.3/5 (167 reviews)

## Avis

### "Line Efficiency Review" — 5.0/5

> **Mili** | *5 juillet 2024* | Hôpitaux et soins de santé | Taux de recommandation : 9.0/10
> 
> **Avantages**: Liine is very user friendly and efficient.
> 
> **Inconvénients**: \*Nothing really. So far everything is great.
> 
> So far it's great. We get to see the stats of how well we are converting.

-----

### "Liine is a great and unique software" — 5.0/5

> **Ashley** | *31 mars 2022* | Marketing et publicité | Taux de recommandation : 9.0/10
> 
> **Avantages**: Liine is a great business development tool for practices who are focusing on improving lead performance, conversion rates, customer service, etc. Since most of the software is automated, it saves the practice time, which I know is a big deal for many busy, small businesses. I haven't seen a similar product that is as accessible in the market as Liine is.
> 
> **Inconvénients**: Since the product is so unique, there is a learning curve. Most of our customers are not great with technology in general, so it becomes difficult for them to learn and understand the software and how to properly use it so they can receive the maximum benefits from it.
> 
> Liine is a great business and they provide a great product, as well as exceptional customer service. Many of our clients and our internal team constantly have questions regarding how to set up or use the software and they are always quick to answer or help troubleshoot.

-----

### "Top Notch Partnership, not just a vendor\!" — 5.0/5

> **Miranda** | *13 octobre 2025* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10
> 
> **Avantages**: Very user friendly \& the customer support is unmatched\! No matter the level of technical experience on our team, the team at LIINE makes sure we are all well trained and that our campaigns are met with successful outcomes.
> 
> **Inconvénients**: Absolutely nothing, anytime we have had the slightest operator issues the team at LIINE is there to help.
> 
> From initial discovery calls to set up and implementation across our company- the entire process has been seamless.

-----

### "Liine Review" — 4.0/5

> **Samantha** | *28 janvier 2022* | Cosmétiques | Taux de recommandation : 6.0/10
> 
> **Avantages**: I like that texts are able to be easily located by guest name. I also like that there are two categories for texts that have been opened, but not responded to.
> 
> **Inconvénients**: I wish there was an easier way to change automated messages or auto filled messages.

-----

### "We love Liine" — 5.0/5

> **Casey** | *11 août 2025* | Cabinets médicaux | Taux de recommandation : 10.0/10
> 
> **Avantages**: call management, lead generation, ease of use, training tool, patient management, having everything in one place has been really helpful.
> 
> **Inconvénients**: There are no cons this software has been very helpful. We use these numbers in our scorecard every week.
> 
> Liine has been extremely helpful in running our practice. We use these numbers weekly to gauge our patient leads and how they come in. I particularly like being able to hear the calls and using it as a tool to help our admin team as well.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/184326/liine)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/184326/Liine/> |
| en-AE | <https://www.capterra.ae/software/184326/liine> |
| en-AU | <https://www.capterra.com.au/software/184326/liine> |
| en-CA | <https://www.capterra.ca/software/184326/liine> |
| en-GB | <https://www.capterra.co.uk/software/184326/liine> |
| en-IE | <https://www.capterra.ie/software/184326/liine> |
| en-IL | <https://www.capterra.co.il/software/184326/liine> |
| en-IN | <https://www.capterra.in/software/184326/liine> |
| en-NZ | <https://www.capterra.co.nz/software/184326/liine> |
| en-SG | <https://www.capterra.com.sg/software/184326/liine> |
| en-ZA | <https://www.capterra.co.za/software/184326/liine> |
| fr | <https://www.capterra.fr/software/184326/liine> |
| fr-BE | <https://fr.capterra.be/software/184326/liine> |
| fr-CA | <https://fr.capterra.ca/software/184326/liine> |
| fr-LU | <https://www.capterra.lu/software/184326/liine> |
| it | <https://www.capterra.it/software/184326/liine> |

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