--- description: Cloud Softphone : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Cloud Softphone - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de communications unifiées](/directory/31035/unified-communications/software) > [Cloud Softphone](/software/185252/acrobits-softphone) # Cloud Softphone Canonical: https://fr.capterra.ca/software/185252/acrobits-softphone Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/185252/acrobits-softphone?page=2) > Un substitut flexible et robuste pour remplacer votre téléphone de bureau. > > Conclusion : 10 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 10 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Acrobits - **Pays**: Praha, Tchéquie - **Entreprise fondée en**: 2008 ## Contexte commercial - **À partir de**: 69,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 207 de plus ## Fonctionnalités - Accès mobile - Alertes/Notifications - Clavardage et messagerie - Collaboration entre plusieurs utilisateurs - Communication multicanal - Enregistrement des appels - Fichiers audio et vidéo bidirectionnels - Gestion de la communication - Identification de l'appelant - Journalisation des appels - Messagerie SMS - Partage des fichiers - Profils des appelants - Routage des appels - Répertoire d'employés ## Intégrations (1 au total) - Ivanti Neurons for MDM ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances ## Category - [Logiciels de communications unifiées](https://fr.capterra.ca/directory/31035/unified-communications/software) ## Catégories connexes - [Logiciels de communications unifiées](https://fr.capterra.ca/directory/31035/unified-communications/software) - [Outils de communication pour entreprise](https://fr.capterra.ca/directory/31543/employee-communication-tools/software) - [Logiciels SIP (softphone)](https://fr.capterra.ca/directory/31029/softphone/software) ## Logiciels similaires 1. [3CX](https://fr.capterra.ca/software/158704/3cx) — 4.4/5 (467 reviews) 2. [CTM](https://fr.capterra.ca/software/152004/call-tracking-software) — 4.7/5 (158 reviews) 3. [Ringover](https://fr.capterra.ca/software/169627/ringover) — 4.7/5 (881 reviews) 4. [RingEX](https://fr.capterra.ca/software/132178/ringcentral-mvp) — 4.2/5 (1205 reviews) 5. [Bria](https://fr.capterra.ca/software/158718/bria) — 4.3/5 (106 reviews) ## Avis ### "Happy customer :)" — 5.0/5 > **Jeff** | *30 décembre 2024* | Télécommunications | Taux de recommandation : 10.0/10 > > **Avantages**: Has SMS integrated into it. Much easier to add and remove users than other softphones. Super user friendly and customizable. > > **Inconvénients**: Can't program multiple extensions to one softphone user just yet but supposedly they will be adding that feature in early to mid 2025. > > So far so good. Very happy we switched from Bria Enterprise. ----- ### "Everfast and Cloud Softphone" — 5.0/5 > **Mike** | *18 décembre 2024* | Télécommunications | Taux de recommandation : 10.0/10 > > **Avantages**: Ease of use for Authentication. No common identity to verify or email to submit, just phone number and password. The ability to choose the option we need and have the flexibility to expand quickly and easily. > > **Inconvénients**: The installation errors are too vague. If the password is not correct the error is "error downloading", it's not a software installation issue it's an authentication issue. > > Very good. We were able to design the app with the same color scheme as our Metaswitch Commportal, makes for a better user experience. ----- ### "Seamless Deployment and Excellent Voice Quality." — 5.0/5 > **Alvar** | *4 mai 2026* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: Cloud Softphone is an excellent white-label solution for our virtual PBX clients. The QR code provisioning makes deployment seamless, effectively eliminating manual configuration errors during onboarding. We appreciate the balance of robust functionality with a simple, intuitive interface optimized for voice calls. Additionally, their support team is highly responsive and solution-oriented, ensuring any technical needs are addressed promptly. It is a reliable platform that significantly enhances our overall service offering. > > **Inconvénients**: The primary drawback we found is that the pricing is quite high for a full branded app. For a business offering virtual PBX services, the investment required for white-labeling can be tough to justify, especially when working with smaller client numbers. Beyond the initial setup, we found that several features we expected to be included are actually extra paid add-ons. This increases the total cost of ownership significantly over time. We believe the value would be much better if more features were bundled together. > > Our experience with Cloud Softphone has been overwhelmingly positive. As a provider, the ability to offer a fully customized, white-label app to our virtual PBX customers adds significant value to our brand. The QR code provisioning is a game-changer; it has drastically reduced the time we spend on technical support for manual configurations. While the pricing for a fully branded app is on the higher side, the reliability, ease of deployment, and simple user interface make it a worthwhile investment for any professional VoIP service. ----- ### "Softphone Review" — 3.0/5 > **JOY** | *1 mars 2021* | Services aux consommateurs | Taux de recommandation : 4.0/10 > > **Avantages**: I liked you could choose to place it in the background or pin it upfront so no matter what you were working on you could always see the softphone window > > **Inconvénients**: I didnt like that we still had to use hard phones with this software-seems it wasn't a standalone product ----- ### "The best mobile app" — 5.0/5 > **Alex** | *13 août 2024* | Télécommunications | Taux de recommandation : 10.0/10 > > **Avantages**: My favorite mobile app we’ve used with our PBX. Easiest and most feature rich and priced well. As well as great support. > > **Inconvénients**: I honestly don’t have any cons or issues. > > My favorite mobile app we’ve used with our PBX. Easiest and most feature rich and priced well. As well as great support. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/185252/acrobits-softphone?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/185252/acrobits-softphone) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées