--- description: ITarian : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ITarian - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion informatique](/directory/10001/it-management/software) > [ITarian](/software/185768/itarain) # ITarian Canonical: https://fr.capterra.ca/software/185768/itarain Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/185768/itarain?page=2) > Une plateforme de gestion informatique centralisée comprenant la surveillance à distance, la gestion des correctifs, etc. > > Conclusion : 23 utilisateurs lui ont donné la note de **3.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ITarian? La mission d'ITarian est de fournir à tous les MSP (Managed Services Provider) et aux grandes entreprises des solutions de gestion informatique gratuites pour toujours. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.8/5** | 23 Avis | | Simplicité | 3.9/5 | D'après l'ensemble des avis | | Support client | 3.1/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 60% | (6/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: ITarian - **Pays**: Clifton, É.-U. - **Entreprise fondée en**: 2018 ## Contexte commercial - **À partir de**: 1,25 $ US - **Type de licence**: (Version gratuite disponible) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Accès et contrôle à distance - Alertes en temps réel - Alertes/Notifications - Analyse de la vulnérabilité - Analyse de réseau - Antivirus - Audit des problèmes - Communication multicanal - Contrôles/Permissions d'accès - Dépannage - Déploiement automatique des patchs - Gestion de la base de connaissances - Gestion de la configuration - Gestion de la conformité - Gestion de remédiation - Gestion des billets - Gestion des capacités - Gestion des changements - Gestion des connaissances - Gestion des contrats/licences - Gestion des correctifs - Gestion des incidents - Gestion des problèmes - Gestion des problèmes - Gestion des ressources informatiques - Gestion des stocks - Gestion des stratégies - Gestion des versions - Gestion du déploiement - Gestionnaire de base - Intervention en cas de menace - Logiciels VPN - Monitoring réseau - Outils de diagnostic - Pare-feu - Partage des fichiers - Planification - Pour logiciels d'infogérance - Protocole de gestion de réseau simple (SNMP) - Rapports de disponibilité - Rapports et analyses - Sauvegarde et récupération - Scans automatiques - Stockage sécurisé des données - Suivi de la bande passante - Suivi des ressources - Suivi des serveurs - Surveillance et gestion à distance - Système de détection d'intrusion - Tableau de bord ... et 3 fonctionnalités supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Support téléphonique - Support 24/7 (réponse directe) ## Category - [Logiciels de gestion informatique](https://fr.capterra.ca/directory/10001/it-management/software) ## Catégories connexes - [Logiciels de gestion informatique](https://fr.capterra.ca/directory/10001/it-management/software) - [Outils de gestion réseau](https://fr.capterra.ca/directory/32713/server-monitoring/software) - [Outils RMM (Remote Monitoring and Management)](https://fr.capterra.ca/directory/31715/remote-monitoring-and-management-software/software) - [Logiciels de patch informatique](https://fr.capterra.ca/directory/10017/patch-management/software) - [Logiciels de sécurité réseau](https://fr.capterra.ca/directory/30003/network-security/software) ## Logiciels similaires 1. 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[PRTG](https://fr.capterra.ca/software/21581/prtg-network-monitor) — 4.6/5 (255 reviews) ## Avis ### "Absolutely unacceptable behavior from iTarian" — 1.0/5 > **Steven** | *23 juin 2025* | Construction | Taux de recommandation : 0.0/10 > > **Avantages**: When we first sign up about 5 years ago, there were some attempting offering, such as free basic endpoint management, built-in remote access tools, etc. > > **Inconvénients**: Here is a short list: Inconsistent patch management Slow and flawed deployment Lack of chat tool Slow and incompetent support Billing issues > > We’ve been using iTarian for some time to manage hundreds of endpoints, but a recent incident has left us seriously reconsidering our relationship with this company. Due to what appears to be a clear internal accounting error on their side, they accused us of being late on a $192 payment—a payment that had already been made and is marked as paid in their own billing system. Without any proper verification or due diligence, they froze our account and—unbelievably—broadcasted a message across hundreds of our managed endpoints, potentially damaging our credibility with clients and creating unnecessary alarm across the board. We were only able to resolve the situation after providing a copy of our own credit card invoice, even though their own payment portal reflected that the bill had been settled. This level of recklessness and lack of internal coordination is staggering. It's one thing to make a mistake—it’s another to broadcast that mistake to every one of your customer's clients without verifying facts. If you value stability, professionalism, and your reputation, think twice before relying on iTarian. We expected a reliable partner, not one that causes chaos over their own billing oversight. ----- ### "Basic rmm but really easy to setup" — 4.0/5 > **Utilisateur vérifié** | *27 décembre 2024* | Vente au détail | Taux de recommandation : 8.0/10 > > **Avantages**: - Very easy to setup and use - Lot of features > > **Inconvénients**: - Basic features for an rmm - Sometimes slow reactions > > Ive use it to manage our computer, tablets and phone from our business and I really appreciate intuitive interface for remote support and configuration. ----- ### "Remote work well executed" — 5.0/5 > **Steven** | *8 janvier 2025* | Conseil en gestion | Taux de recommandation : 10.0/10 > > **Avantages**: The remote connection between computers has been the best, where I have been able to have efficient work with successful communication with my colleagues and share work information more quickly. It has been essential when there have been difficulties in attending work personally and being able to do my work from home. > > **Inconvénients**: Its entire development is very complete and I have not had any kind of inconvenience that could affect the efficiency of my work. > > It facilitates the remote work process with active management of good service ----- ### "Fantastic products & Support" — 5.0/5 > **Utilisateur vérifié** | *9 octobre 2019* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: Their sandbox/containment software works against all ransomeware, viruses, malware. RMM Function is good does the job and they create scripts you need for anything > > **Inconvénients**: could have snmp monitoring for snmp walks > > Fantastic experience all been very good and helpful always willing to help. software bugs get delt with quickly. ----- ### "Exacta Review of ITarian" — 5.0/5 > **Chris** | *8 avril 2021* | Immobilier | Taux de recommandation : 9.0/10 > > **Avantages**: Ease of use. It's been pretty stable and offers all of the options we want in an RMM. > > **Inconvénients**: There have been glitches at times, but those were intermittent and website-related. Seemingly due to maintenance, but in production hours. > > Very good. We will not be moving on from them in the forseeable future. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/185768/itarain?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/185768/itarain) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Données structurées