--- description: Breezeway : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Breezeway - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion hôtelière](/directory/20031/hospitality-property-management/software) > [Breezeway](/software/186514/breezeway) # Breezeway Canonical: https://fr.capterra.ca/software/186514/breezeway Page : 1/9\ Suivant: [Page suivante](https://fr.capterra.ca/software/186514/breezeway?page=2) > La plateforme de messagerie et d'exploitation immobilière de Breezeway simplifie la coordination des tâches de nettoyage, d'inspection et d'entretien. > > Conclusion : 196 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Breezeway? Les marchés cibles de Breezeway incluent : gestionnaires de location de vacances, gestionnaires résidentiels, fournisseurs de logements d'entreprise, hôtels et auberges, centres de villégiature et services de nettoyage/d'entretien. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 196 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Breezeway - **Pays**: Boston, É.-U. - **Entreprise fondée en**: 2016 ## Contexte commercial - **À partir de**: 6,00 $ US - **Type de licence**: (Version gratuite disponible) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, danois, espagnol, français, italien - **Pays disponibles**: Allemagne, Australie, Canada, Espagne, France, Irlande, Italie, Mexique, Nouvelle-Zélande, Pays-Bas, Royaume-Uni, États-Unis ## Fonctionnalités - Facturation - Gestion de l'expérience invité - Gestion de la communication - Gestion de la maintenance - Gestion des biens - Gestion des calendriers - Gestion des canaux - Gestion des employés - Gestion des inspections - Gestion des réservations - Gestion des taux - Gestion des tâches ménagères - Rapports et analyses - Rapports et statistiques - Third-Party Integrations - Traitement des paiements ## Intégrations (36 au total) - Apaleo - AppFolio Property Manager - Avantio - Barefoot - Beds24 - BookingSync - CiiRUS - Cloudbeds - Elina - Escapia - GuestWisely - Guesty - Guesty Lite - Homhero - Hospitable.com ... et 21 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de gestion hôtelière](https://fr.capterra.ca/directory/20031/hospitality-property-management/software) ## Catégories connexes - [Logiciels de gestion hôtelière](https://fr.capterra.ca/directory/20031/hospitality-property-management/software) - [Logiciels de gestion immobilière](https://fr.capterra.ca/directory/20050/real-estate-property-management/software) - [Logiciels de location saisonnière](https://fr.capterra.ca/directory/30616/vacation-rental/software) ## Logiciels similaires 1. [Guesty](https://fr.capterra.ca/software/159377/guesty) — 4.4/5 (485 reviews) 2. [Guesty Lite](https://fr.capterra.ca/software/169863/your-porter-app) — 4.7/5 (548 reviews) 3. [OwnerRez](https://fr.capterra.ca/software/100831/ownerrez) — 4.9/5 (271 reviews) 4. [Hostaway](https://fr.capterra.ca/software/152433/hostaway) — 4.8/5 (1623 reviews) 5. [Lodgify](https://fr.capterra.ca/software/131924/lodgify) — 4.5/5 (1311 reviews) ## Avis ### "Great product - Great service" — 5.0/5 > **Tony** | *17 mars 2026* | Loisirs, voyage et tourisme | Taux de recommandation : 10.0/10 > > **Avantages**: We now have 33 listings in our STR pool in Kimberley, BC. Without BW, we would have to employ many more staff on the ground. We also use BW Assist for after-hours guest care, which gives us peace of mind after hours and prevents us from always being available for guest questions. > > **Inconvénients**: There is nothing we dislike about this product. Maybe a Canadian messenger number would be good, as we have had one or two guests not liking the US number. > > Breezeway is a game-changer. It has become an integral part of our tech stack. Without it, we'd be spending more manual hours in the office or hiring extra staff. ----- ### "Breezeway - Gen Z Approved" — 5.0/5 > **Lane** | *20 mars 2026* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: I love how easy it is for me to customize each of my propertys an how amazing the customer support is. > > **Inconvénients**: I didnt like that i didnt have control over the departments, but that was quickly changed\! Some of the main elements dont match with a remote montainous community but thats where property specific requirments becomes your best friend. > > it has been a great experience. It is very user friendly and leaves little to no room for error and i dont even use all the features. ----- ### "Simple but Complicated" — 4.0/5 > **FRANCO** | *6 janvier 2025* | Études de marché | Taux de recommandation : 8.0/10 > > **Avantages**: Very simple to use need to be a bit more user friendly to help in the beginning stages. > > **Inconvénients**: Cost is really high for what is being offered to the customer. > > It was ok, it took some additional time to learn how to use it. ----- ### "The Backbone of Our Operations" — 5.0/5 > **Natasha** | *17 mars 2026* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Breezeway has been a really helpful tool for managing operations, especially when handling multiple properties. It keeps everything organized in one place, so it’s easy to track tasks, coordinate with cleaners and vendors, and make sure nothing falls through the cracks. > > **Inconvénients**: One downside is that tasks can feel a bit limited. It would be really helpful to have subtasks within a task to better organize more detailed workflows. Also, the search function could be improved, right now you can only search by title, so it’s hard to find things based on descriptions or comments, which slows things down at times. > > Overall, Breezeway has been amazing for our operations. It’s essentially where our company “lives” , if it’s not in Breezeway, it doesn’t exist. Everything runs through it, from task management to coordinating with cleaners and vendors. It’s also very easy to use for both admins and cleaners, which makes onboarding and day-to-day execution much smoother. Their customer support has been great as well, always responsive and ready to help when needed. For the value you get, the pricing is very reasonable. It’s hard to imagine managing multiple properties without it. ----- ### "A 2 out of 5 experience." — 2.0/5 > **Fabian** | *22 septembre 2026* | Hôtellerie | Taux de recommandation : 5.0/10 > > **Avantages**: We use Breezeway as a holiday rental management company. Overall the functionality is okay. We like being able to create property specific checklists with reference photos and similar details. > > **Inconvénients**: Their support isn't really focused on actually supporting you, in my opinion. I didn't feel like they were helping us much. This might be a completely subjective or isolated experience, but it's ours. The Success Manager allocated to our account is quite slow at replying, and when we asked for help on billing, the responses felt robotic with very little personal touch. The onboarding process is extremely heavy; at least it was for us, with only 45 properties. It takes a lot of time to onboard each property individually. The most frustrating part is that you start getting charged from day one, even if you don't go live for months or the onboarding itself takes months. In our case we ended up paying over £1,000 for a product we weren't actually using until we went live. Not something I was thrilled about. When I asked for our account to be billed from the point we actually started using the platform, the request was ignored or delayed for quite a while before a one-month refund was eventually approved as "a gesture of goodwill". The platform has a few limitations, the biggest being that it doesn't fully integrate with our PMS. Functionality around bulk edits, bulk actions and anything at scale is also limited, which adds a fair bit of manual work for our team. In the eight months since we joined, we haven't seen any updates or new features launched, or at least we weren't made aware of any. So I'm not sure how focused they are on developing the product. Again, that could be down to us not being informed or not actively checking for updates. > > Overall experience: 2 out of 5 Platform potential: 4 out of 5 Customer support: 2 out of 5 Functionality for our particular needs: 3 out of 5 ----- Page : 1/9\ Suivant: [Page suivante](https://fr.capterra.ca/software/186514/breezeway?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/186514/breezeway) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées