--- description: gominga : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: gominga - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des avis](/directory/31024/review-management/software) > [gominga](/software/187386/gominga-review-manager) # gominga Canonical: https://fr.capterra.ca/software/187386/gominga-review-manager Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/187386/gominga-review-manager?page=2) > Surveillance, alertes, analyses et interactions client : un guichet unique pour la gestion d'avis sur les produits, les emplacements, les applications et les boutiques sur Amazon, entre autres. > > Conclusion : 10 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise gominga? Toute entreprise ou marque qui souhaite gérer un produit, un emplacement, une application ou un magasin. L'éditeur offre ses services à tous les secteurs et dans toutes les zones géographiques. Interagissez avec votre client et transformez en actions les informations issues des avis. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 10 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: gominga eServices - **Pays**: Munich, Allemagne - **Fondé**: 2015 ## Contexte commercial - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: allemand, anglais - **Pays disponibles**: Allemagne, Autriche, Canada, Royaume-Uni, Suisse, États-Unis ## Fonctionnalités - Analyse de la concurrence - Analyse des sentiments - Gestion de l'expérience client - Gestion des commentaires négatifs - Gestion des réponses - Notification en cas d'avis émis - Suivi de l'engagement - Surveillance des avis émis - Tableau de bord ## Intégrations (5 au total) - Bazaarvoice - Microsoft Power BI - Otto - Trustpilot - Zendesk Suite ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de gestion des avis](https://fr.capterra.ca/directory/31024/review-management/software) ## Catégories connexes - [Logiciels de gestion des avis](https://fr.capterra.ca/directory/31024/review-management/software) - [Logiciels de gestion de réputation en ligne](https://fr.capterra.ca/directory/30750/reputation-management/software) ## Logiciels similaires 1. [GiveMe5.ai](https://fr.capterra.ca/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews) 2. [ReputationStacker](https://fr.capterra.ca/software/160682/reputationstacker) — 4.9/5 (43 reviews) 3. [Trustpilot](https://fr.capterra.ca/software/169618/trustpilot) — 4.5/5 (1202 reviews) 4. [Birdeye](https://fr.capterra.ca/software/152997/birdeye) — 4.7/5 (702 reviews) 5. [Brand24](https://fr.capterra.ca/software/149054/brand24) — 4.7/5 (254 reviews) ## Avis ### "entering new business insights" — 4.0/5 > **Utilisateur vérifié** | *29 juillet 2019* | Biens de consommation | Taux de recommandation : 9.0/10 > > **Avantages**: - Software runs stabile and is reliable - One System that collects most of our Sales Platforms and its upcoming Product Ratings / Product FAQ´s - good visualization of Product Rating development either by single unit or brand > > **Inconvénients**: - Main Dashboard view (more graphics to get a quicker overall overview) - System has minor problems when using different Internet Browsers such as example Google Chrome > > Very fast acting and customer focused Gominga Sales- \& Service Team that is eager to grow and been willed to act flexible where needed. ----- ### "Best in class" — 5.0/5 > **Mathias** | *14 juin 2019* | Logiciels | Taux de recommandation : 9.0/10 > > **Avantages**: + One centralized platform in which you are able to handle, monitor and delegate product reviews + Innovative company with a great understanding of Ecommerce markets + Increases revenue due to the fact that interaction with customer reviews is very important during the buying process > > **Inconvénients**: - It's hard to find negative parts about that software solution > > \+ We were able to improve our quality management and product management. Thanks to gominga our customers have a direct voice to our sales, marketing, product management and customer care teams ----- ### "Review from the view of someone who is not actively using it." — 4.0/5 > **Jin-Su** | *21 juin 2019* | Électronique grand public | Taux de recommandation : 6.0/10 > > **Avantages**: It gives our customer support guys a tool to work with \& helps them save time, identify reoccurring issues and so on. > > **Inconvénients**: Our users do not have possibility to edit review \& question answers ourselves. > > The last meeting has given us some valuable insights on how we can make the most out of the product we bought from you. Especially looking our product descriptions on amazon and then seeing the amount of questions we receive, that was very eye-opening. Thank you for that\! ----- ### "Great choice\!" — 5.0/5 > **Holger** | *4 juin 2019* | Électronique grand public | Taux de recommandation : 10.0/10 > > **Avantages**: - High time savings in handling reviews - Positive impact on sales - Terrific support > > **Inconvénients**: Nothing to complain about. gominga helps us achieve our Goals. > > The consideration phase of our customers has changed dramatically. Our owned media play an ever smaller role during the decision phase of our customers. On the other hand, user generated content, such as reviews, supports the purchase decision more strongly. gominga helps us to become visible with qualified reviews and to counteract bad ones\! ----- ### "Perfect support" — 4.0/5 > **Marco** | *27 septembre 2019* | Électronique grand public | Taux de recommandation : 9.0/10 > > **Avantages**: The ease of use of gominga is great. You simply click through reviews and questions, can switch directly to Amazon sites and even react to customer posts directly. > > **Inconvénients**: Rarely, there are problems because of getting "old" reviews/questions and links need to be edited. But customer support is very good. > > I can recommend this software without any doubt. Very good system to manage customer reviews and questions. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/187386/gominga-review-manager?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/187386/gominga-review-manager) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées