---
description: ResRequest : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ResRequest - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion hôtelière](/directory/20031/hospitality-property-management/software) > [ResRequest](/software/188003/resrequest)

# ResRequest

Canonical: https://fr.capterra.ca/software/188003/resrequest

> Outil de gestion d'entreprise comprenant un système de réservation centrale (CRS) et un système de gestion d'établissements (PMS), avec CRM, gestion financière et reporting pour les hôtels et les lodges de luxe pour les safaris.
> 
> Conclusion : 2 utilisateurs lui ont donné la note de **3.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise ResRequest?

Les hébergements de luxe

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **3.0/5** | 2 Avis |
| Simplicité | 3.5/5 | D'après l'ensemble des avis |
| Support client | 1.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 1.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 2.5/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 50% | (5/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: ResRequest
- **Pays**: Durban, Afrique du Sud
- **Fondé**: 2001

## Contexte commercial

- **À partir de**: 450,00 $ US
- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur)
- **Langues**: anglais
- **Pays disponibles**: Afrique du Sud, Allemagne, États-Unis

##  Fonctionnalités

- Gestion de l'expérience invité
- Gestion des promotions
- Gestion des réservations
- Intégration GDS et OTA
- Inventaire des salles
- Logiciels CRM (gestion de la relation client)
- Point de vente (PDV)
- Rapports et analyses
- Tarification dynamique

## Intégrations (2 au total)

- Pastel
- QuickBooks Online Advanced

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Logiciels de gestion hôtelière](https://fr.capterra.ca/directory/20031/hospitality-property-management/software)

## Catégories connexes

- [Logiciels de gestion hôtelière](https://fr.capterra.ca/directory/20031/hospitality-property-management/software)
- [Logiciels de channel manager](https://fr.capterra.ca/directory/31615/hotel-channel-management/software)

##  Logiciels similaires

1. [Cloudbeds](https://fr.capterra.ca/software/158839/cloudbeds) — 4.3/5 (341 reviews)
2. [SiteMinder](https://fr.capterra.ca/software/123133/siteminder) — 4.2/5 (257 reviews)
3. [eZee Absolute](https://fr.capterra.ca/software/135751/ezee-absolute) — 4.6/5 (405 reviews)
4. [Sirvoy](https://fr.capterra.ca/software/103570/sirvoy-booking-system) — 4.7/5 (301 reviews)
5. [Little Hotelier](https://fr.capterra.ca/software/144307/little-hotelier) — 4.0/5 (220 reviews)

## Avis

### "Powerful and efficient" — 5.0/5

> **Utilisateur vérifié** | *14 juin 2019* | Marketing et publicité | Taux de recommandation : 10.0/10
> 
> **Avantages**: ResRequest allows us to show live availability on our website, AND customise the look to our style.
> 
> **Inconvénients**: The price tag is related to your turnover.

-----

### "Resrequest - lacks in everything" — 1.0/5

> **Kirstie** | *18 janvier 2025* | Hôtellerie | Taux de recommandation : 0.0/10
> 
> **Avantages**: The individual support staff are lovely and are willing to assist. When you get hold of them . But that's where it ends.
> 
> **Inconvénients**: The extremely slow customer service. Requested assistance on Thursday , its now Saturday , no answer on their support line and it take a email request 24 to forever to respond. the system is behind in  technology . They have no desire to improve the service. I would NO recommend them at all\!\!\!\! there are MUCH better systems available.
> 
> Very very frustrating. The communication attempt from there side is lacking in every aspect. It take s forever to get issues solved and if there cant assist and they are suppose to get back to you , they seldom do and the issue persists

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/188003/resrequest)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/188003/ResRequest/> |
| en-AE | <https://www.capterra.ae/software/188003/resrequest> |
| en-AU | <https://www.capterra.com.au/software/188003/resrequest> |
| en-CA | <https://www.capterra.ca/software/188003/resrequest> |
| en-GB | <https://www.capterra.co.uk/software/188003/resrequest> |
| en-IE | <https://www.capterra.ie/software/188003/resrequest> |
| en-IL | <https://www.capterra.co.il/software/188003/resrequest> |
| en-IN | <https://www.capterra.in/software/188003/resrequest> |
| en-NZ | <https://www.capterra.co.nz/software/188003/resrequest> |
| en-SG | <https://www.capterra.com.sg/software/188003/resrequest> |
| en-ZA | <https://www.capterra.co.za/software/188003/resrequest> |
| es | <https://www.capterra.es/software/188003/resrequest> |
| es-AR | <https://www.capterra.com.ar/software/188003/resrequest> |
| es-CL | <https://www.capterra.cl/software/188003/resrequest> |
| es-CO | <https://www.capterra.co/software/188003/resrequest> |
| es-CR | <https://www.capterra.co.cr/software/188003/resrequest> |
| es-DO | <https://www.capterra.do/software/188003/resrequest> |
| es-EC | <https://www.capterra.ec/software/188003/resrequest> |
| es-MX | <https://www.capterra.mx/software/188003/resrequest> |
| es-PA | <https://www.capterra.com.pa/software/188003/resrequest> |
| es-PE | <https://www.capterra.pe/software/188003/resrequest> |
| fr | <https://www.capterra.fr/software/188003/resrequest> |
| fr-BE | <https://fr.capterra.be/software/188003/resrequest> |
| fr-CA | <https://fr.capterra.ca/software/188003/resrequest> |
| fr-LU | <https://www.capterra.lu/software/188003/resrequest> |
| it | <https://www.capterra.it/software/188003/resrequest> |
| nl | <https://www.capterra.nl/software/188003/resrequest> |
| nl-BE | <https://www.capterra.be/software/188003/resrequest> |
| pt | <https://www.capterra.com.br/software/188003/resrequest> |
| pt-PT | <https://www.capterra.pt/software/188003/resrequest> |

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