---
description: Novagems : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: Novagems - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de sécurité](/directory/30595/physical-security/software) > [Novagems](/software/188725/novagems)

# Novagems

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> Système de gestion des agents de sécurité permettant aux entreprises de sécurité d'optimiser leur gestion des opérations.
> 
> Conclusion : 26 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Novagems?

Novagems est un logiciel de gestion des agents de sécurité qui permet aux entreprises de sécurité d'optimiser leur gestion des opérations, agents, clients et responsables de manière transparente.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.5/5** | 26 Avis |
| Simplicité | 4.4/5 | D'après l'ensemble des avis |
| Support client | 4.8/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.2/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Novagems
- **Pays**: Burnaby, Canada
- **Entreprise fondée en**: 2017

## Contexte commercial

- **À partir de**: 10,00 $ US
- **Type de licence**:  (Version gratuite disponible) (Version d’essai gratuite)
- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Afrique du Sud, Allemagne, Arabie saoudite, Australie, Canada, Inde, Irlande, Mexique, Nouvelle-Zélande, Oman, Qatar, Royaume-Uni, Singapour, Émirats arabes unis, États-Unis

##  Fonctionnalités

- Accès mobile
- Alertes/Notifications
- Base de données de clients
- Base de données des employés
- Changement d'équipe
- Facturation
- GPS
- Gestion de la paie
- Gestion de la sécurité
- Gestion des calendriers
- Gestion des congés
- Gestion des employés
- Gestion des enquêtes
- Gestion des feuilles de temps
- Gestion des ordres de travail
- Gestion des performances
- Gestion des tâches
- Gestion des visiteurs
- Gestion des événements
- Géorepérage
- Planification automatisée
- Portail libre-service
- Rapports d'historique
- Rapports et analyses
- Real-Time Monitoring
- Real-Time Updates
- Routage
- Suivi des compétences
- Suivi des présences
- Suivi des ressources
- Suivi des statuts

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Logiciels de sécurité](https://fr.capterra.ca/directory/30595/physical-security/software)

## Catégories connexes

- [Logiciels de sécurité](https://fr.capterra.ca/directory/30595/physical-security/software)
- [Logiciels d'affectation du personnel](https://fr.capterra.ca/directory/30059/service-dispatch/software)
- [Logiciels de gestion du personnel](https://fr.capterra.ca/directory/30210/workforce-management/software)
- [Logiciels de planning du personnel](https://fr.capterra.ca/directory/30756/employee-scheduling/software)
- [Logiciels de traceur GPS](https://fr.capterra.ca/directory/31399/gps-tracking/software)

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5. [7shifts](https://fr.capterra.ca/software/123038/7shifts-restaurant-scheduling) — 4.7/5 (1212 reviews)

## Avis

### "Great tool for managing security teams efficiently" — 5.0/5

> **Neha** | *22 juillet 2026* | Construction | Taux de recommandation : 10.0/10
> 
> **Avantages**: The scheduling feature is the biggest time-saver for me. I can create shifts, assign guards, and handle last-minute changes in just a few clicks. The reporting is also very useful for client meetings and payroll. The mobile app is easy for the guards to use, and we haven't had major training issues. Customer service has been responsive when we've needed help.
> 
> **Inconvénients**: The interface can feel a bit cluttered at first, and it took me a week to find all the features I needed.
> 
> Novagems has been a solid addition to our daily operations. We manage a team of about 40 security guards across multiple sites, and this software helps us keep everything organized without having to juggle spreadsheets and phone calls all day.

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### "Overall, Novagems has made scheduling and day-to-day monitoring much easier for our team, while giving us better visibility into our operations." — 5.0/5

> **Harul** | *14 septembre 2026* | Sécurité et enquêtes | Taux de recommandation : 5.0/10
> 
> **Avantages**: The biggest advantage for us has been the ease of scheduling and the visibility the platform provides. Creating and managing shifts is simple and quick, and it gives our supervisors a clear view of what is happening in the site, including when someone doesn’t arrive at a scheduled site or when a duty is missed. The dashboard also gives management a helpful overview of performance and trends.&#10;&#10;The support we’ve received has been excellent as well. \[sensitive content hidden\]&#9; was especially helpful during our initial setup and made the onboarding process very smooth. He took the time to guide me through everything, answer my questions and has continued to be available whenever I’ve needed assistance. His support has made it much easier for us to get started and use the platform confidently.
> 
> **Inconvénients**: Since Novagems offers many features, it took our team a little time to explore and understand everything available on the platform. However, the demos and training provided by the team made the learning process much easier.

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### "Helpful and easy-to-use workforce management tool" — 5.0/5

> **Geet** | *9 juin 2026* | Automobile | Taux de recommandation : 9.0/10
> 
> **Avantages**: Novagems is easy to use and helps keep scheduling, attendance, and team communication organized in one place. It saves time and makes daily staff management much smoother.
> 
> **Inconvénients**: Some features can take a little time to get used to at the beginning, and small improvements to the interface would make it even better.
> 
> Overall, my experience with Novagems has been positive. It is useful for managing schedules, tracking employees, and keeping work organized. It helps reduce manual work and makes day-to-day operations easier.

-----

### "Great for scheduling & GPS tracking, updates could be less frequent" — 5.0/5

> **Katherine** | *8 septembre 2026* | Immobilier commercial | Taux de recommandation : 9.0/10
> 
> **Avantages**: Honestly, one of my favorite things about Novagems is how it pulls scheduling, attendance tracking, GPS monitoring, and reporting into a single platform. It's made our day-to-day so much smoother, everything stays organized, and we're not jumping between different tools just to get things done.
> 
> **Inconvénients**: The app requires updates quite often, which can be a bit disruptive to our day-to-day workflow. It feels like just as we've settled into the current version, a new update rolls out, and we have to adjust all over again.

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### "Good software" — 5.0/5

> **Jaspreet** | *24 septembre 2026* | Automobile | Taux de recommandation : 3.0/10
> 
> **Avantages**: What I liked most about Novagems was how easy and convenient it made managing schedules, tasks, and day-to-day work activities. The platform is user-friendly, well organized, and simple to navigate, which saves time and reduces confusion. I especially appreciated the clear scheduling features and the ability to keep important information in one place. The system also helped improve communication and coordination within the team, making it easier to stay updated and complete tasks on time. Overall, Novagems provided a smooth and efficient experience, and I found it to be a helpful tool for staying organized, productive, and on top of my responsibilities.
> 
> **Inconvénients**: What I liked least about Novagems was that some features could be more intuitive and easier to navigate, especially for new users. At times, finding specific information or completing certain tasks required a few extra steps, which could be slightly time-consuming. I also felt that some notifications and updates could be organized more clearly to make important information easier to notice. While the overall platform is useful and helps with scheduling and managing work, a few improvements to the user interface and workflow could make the experience smoother. These are relatively minor issues, and overall, Novagems remains a helpful and practical tool.
> 
> My overall experience with Novagems has been positive and convenient. The platform makes it easier to manage schedules, track tasks, and stay organized throughout the workday. I found the interface generally simple to use, and having important work-related information in one place helped improve efficiency and communication. There were a few areas where navigation could be more intuitive, but these were minor compared with the overall benefits. Novagems has been a useful tool for keeping up with responsibilities, staying informed about schedules and updates, and managing daily activities more effectively. Overall, it provided a reliable and practical experience.

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