---
description: UserExperior : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: UserExperior - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Outils de heatmap](/directory/30977/heatmap/software) > [UserExperior](/software/189142/userexperior)

# UserExperior

Canonical: https://fr.capterra.ca/software/189142/userexperior

> Une solution complète pour analyser les expériences numériques sur votre application.
> 
> Conclusion : 3 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.3/5** | 3 Avis |
| Simplicité | 4.7/5 | D'après l'ensemble des avis |
| Support client | 4.7/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.0/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: UserExperior
- **Fondé**: 2016

## Contexte commercial

- **À partir de**: 199,00 INR
- **Type de licence**:  (Version gratuite disponible) (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Pays disponibles**: Inde

##  Fonctionnalités

- Analyse des comportements
- Analyse visuelle
- Gestion de l'expérience client
- Heatmaps
- Parcours utilisateur
- Rapports et statistiques
- Real-Time Analytics
- Real-Time Data
- Segmentation de la clientèle
- Suivi comportemental
- Suivi de l'engagement
- Suivi des activités
- Suivi des conversions
- Tableau de bord
- Third-Party Integrations
- Visualisation de données

## Intégrations (8 au total)

- Amplitude
- AppsFlyer
- Apptimize
- CleverTap
- Crashlytics
- Firebase
- Mixpanel
- MoEngage

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Outils de heatmap](https://fr.capterra.ca/directory/30977/heatmap/software)

## Catégories connexes

- [Outils de heatmap](https://fr.capterra.ca/directory/30977/heatmap/software)
- [Logiciels pour UX mobile](https://fr.capterra.ca/directory/30936/mobile-analytics/software)
- [Logiciels CEM (Customer Experience Software)](https://fr.capterra.ca/directory/30671/customer-experience/software)
- [Logiciels de parcours client](https://fr.capterra.ca/directory/31537/customer-journey-mapping-tools/software)
- [Outils UX (expérience utilisateur)](https://fr.capterra.ca/directory/31036/ux/software)

##  Logiciels similaires

1. [Zoho PageSense](https://fr.capterra.ca/software/172116/pagesense) — 4.5/5 (17 reviews)
2. [Hotjar](https://fr.capterra.ca/software/163516/hotjar) — 4.6/5 (539 reviews)
3. [Fullstory](https://fr.capterra.ca/software/153721/fullstory) — 4.6/5 (67 reviews)
4. [Contentsquare](https://fr.capterra.ca/software/161591/contentsquare) — 4.8/5 (116 reviews)
5. [Smartlook](https://fr.capterra.ca/software/164713/smartlook) — 4.7/5 (136 reviews)

## Avis

### "Easy to use and saves several hours of support time" — 4.0/5

> **Deepanshu** | *21 décembre 2021* | Services et technologies de l'information | Taux de recommandation : 8.0/10
> 
> **Avantages**: UserExperior is easier than other app analytics tools. We loved the simple and intuitive interface. The support has been great.
> 
> **Inconvénients**: Nothing major to dislike but I would recommend the team to keep improving and building new features.
> 
> We are using UserExperior to understand behavioral patterns on our app’s UI, that’s mostly button click data. The highest benefit was reduction in support resolution time. Our support team could look at the session replay videos and resolve the complaints faster.

-----

### "Best Heat map tool for mobile apps in the market." — 5.0/5

> **Sanjay** | *19 décembre 2021* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10
> 
> **Avantages**: We used heatmap analytics to understand where our users interact on the app screen, what caused user frustration and confusion. The powerful insights from the UserExperior heatmap tool enabled us to get instant areas of improvement in the usability of the app.
> 
> **Inconvénients**: None that we remember but there are always areas of optimization.
> 
> We are an app used by users in the medical fraternity across different geographies, one of our challenges was to understand if our product is usable and if there were any usability issues our users experienced while using the app. When we introduced UserExperior’s heatmap tool into our mobile app, it started providing instant insights into our app’s usability and helped our design teams to quickly identify UI bottlenecks such as Rage interactions, user confusion etc..

-----

### "A potentail good tool to track app user." — 4.0/5

> **Dasser** | *7 juin 2022* | Logiciels | Taux de recommandation : 5.0/10
> 
> **Avantages**: I really liked the heatmap, on which I see any click action and even a video for every action the user does on the app.
> 
> **Inconvénients**: UserExperior is not very friendly to normal users (non-developers).
> 
> It's an average experience.

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/189142/userexperior)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/software/189142/userexperior> |
| de-AT | <https://www.capterra.at/software/189142/userexperior> |
| de-CH | <https://www.capterra.ch/software/189142/userexperior> |
| en | <https://www.capterra.com/p/189142/UserExperior/> |
| en-AE | <https://www.capterra.ae/software/189142/userexperior> |
| en-AU | <https://www.capterra.com.au/software/189142/userexperior> |
| en-CA | <https://www.capterra.ca/software/189142/userexperior> |
| en-GB | <https://www.capterra.co.uk/software/189142/userexperior> |
| en-IE | <https://www.capterra.ie/software/189142/userexperior> |
| en-IL | <https://www.capterra.co.il/software/189142/userexperior> |
| en-IN | <https://www.capterra.in/software/189142/userexperior> |
| en-NZ | <https://www.capterra.co.nz/software/189142/userexperior> |
| en-SG | <https://www.capterra.com.sg/software/189142/userexperior> |
| en-ZA | <https://www.capterra.co.za/software/189142/userexperior> |
| fr | <https://www.capterra.fr/software/189142/userexperior> |
| fr-BE | <https://fr.capterra.be/software/189142/userexperior> |
| fr-CA | <https://fr.capterra.ca/software/189142/userexperior> |
| fr-LU | <https://www.capterra.lu/software/189142/userexperior> |
| tr | <https://www.capterra.web.tr/software/189142/userexperior> |

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada aide des millions de professionnels à trouver le bon logiciel. Découvrez les avis, les notes et les listes exhaustives d'outils informatiques.","email":"info@fr.capterra.ca","url":"https://fr.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://fr.capterra.ca/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"UserExperior","description":"UserExperior est une solution d'analyse qualitative qui permet aux équipes de produits, de conception et d'ingénierie d'obtenir des informations puissantes sur l'expérience utilisateur de leurs applications. Comprenez votre application grâce à la relecture de session, aux heat maps, aux entonnoirs et aux parcours utilisateur. Ces solutions permettent aux équipes de voir au-delà des événements pour repérer et corriger les expériences défectueuses dans votre application, grâce à des informations visuelles basées sur les données.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/29ac4604-13b7-4b37-a7e5-0fc9726f5221.jpeg","url":"https://fr.capterra.ca/software/189142/userexperior","@type":"SoftwareApplication","@id":"https://fr.capterra.ca/software/189142/userexperior#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://fr.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":3},"offers":{"price":"199","@type":"Offer","priceCurrency":"INR"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://fr.capterra.ca/software/189142/userexperior#faqs","mainEntity":[]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Outils de heatmap","position":2,"item":"/directory/30977/heatmap/software","@type":"ListItem"},{"name":"UserExperior","position":3,"item":"/software/189142/userexperior","@type":"ListItem"}],"@id":"https://fr.capterra.ca/software/189142/userexperior#breadcrumblist"}]}
</script>
