--- description: Hospitable.com : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hospitable.com - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de location saisonnière](/directory/30616/vacation-rental/software) > [Hospitable.com](/software/189280/smartbnb) # Hospitable.com Canonical: https://fr.capterra.ca/software/189280/smartbnb Page : 1/7\ Suivant: [Page suivante](https://fr.capterra.ca/software/189280/smartbnb?page=2) > Smartbnb est le moteur d'automatisation qui alimente plus de 75 000 locations de vacances à travers le monde pour offrir une expérience client personnalisée à grande échelle. > > Conclusion : 144 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Hospitable.com? Propriétaires de biens ou responsables qui dirigent entre deux et plus de 5 000 propriétés. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 144 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Hospitable.com - **Pays**: Tallinn, Estonie - **Entreprise fondée en**: 2016 ## Contexte commercial - **À partir de**: 59,00 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile) - **Langues**: anglais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus ## Fonctionnalités - Analytique des canaux - Gestion de l'expérience invité - Gestion des biens - Gestion des calendriers - Gestion des canaux - Gestion des contacts - Gestion des employés - Gestion des partenaires - Gestion des réservations - Gestion des stocks - Gestion des taux - Gestion des tâches ménagères - Gestion multicanal - Intégration GDS et OTA - Logiciels CRM (gestion de la relation client) - Rapports et analyses - Rapports et statistiques - Third-Party Integrations - Traitement des paiements ## Intégrations (20 au total) - Airbnb - Base44 - Beyond - Booking.com for Business - Breezeway - Clearing - Crew - Crew - HostBuddy AI - Minut - PriceLabs - Rategenie - StayFi - Tailwind - Topkey ... et 5 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de location saisonnière](https://fr.capterra.ca/directory/30616/vacation-rental/software) ## Catégories connexes - [Logiciels de location saisonnière](https://fr.capterra.ca/directory/30616/vacation-rental/software) - [Logiciels de gestion hôtelière](https://fr.capterra.ca/directory/20031/hospitality-property-management/software) - [Logiciels de channel management](https://fr.capterra.ca/directory/30678/channel-management/software) - [Logiciels de traitement des paiements](https://fr.capterra.ca/directory/30232/payment-processing/software) ## Logiciels similaires 1. [Hostaway](https://fr.capterra.ca/software/152433/hostaway) — 4.8/5 (1623 reviews) 2. [Lodgify](https://fr.capterra.ca/software/131924/lodgify) — 4.5/5 (1311 reviews) 3. [Guesty](https://fr.capterra.ca/software/159377/guesty) — 4.4/5 (485 reviews) 4. [OwnerRez](https://fr.capterra.ca/software/100831/ownerrez) — 4.9/5 (271 reviews) 5. [Guesty Lite](https://fr.capterra.ca/software/169863/your-porter-app) — 4.7/5 (548 reviews) ## Avis ### "Cheap but very unreliable" — 2.0/5 > **Utilisateur vérifié** | *27 mai 2025* | Hôtellerie | Taux de recommandation : 0.0/10 > > **Avantages**: They have more features and the competition and they are still cheaper for small accounts. I think that sums up their pros. > > **Inconvénients**: Some of their features simply don't work, so you're not getting what you're paying for. Some are very core features like autoamted messages or auto-syncing with Airbnb. Their support team is very bad. Their user interface is hard to navigate, both on mobile and computer. ----- ### "Can't recommend Hospitable enough - ideal for most small to medium size STR operators" — 5.0/5 > **Daniel** | *20 août 2025* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Extremely intuitive for someone not technically savvy and functionality and reliability are top notch. It is great software both via the app and the website. Customer service is excellent and rarely needed. > > **Inconvénients**: I've had very few complaints and can't think of anything overarching to warn someone about. I guess part of its ease of use is that it focuses on the most needed functionality for someone operating a property, but doesn't necessarily give you all the bells and whistles that more expensive software might offer. > > They've turned me into a very loyal customer. It is extremely reliable and makes operating our short term rentals so much easier than it would otherwise be. Price point is very fair. ----- ### "Automation we can't live without" — 5.0/5 > **Perry** | *30 octobre 2024* | Immobilier | Taux de recommandation : 10.0/10 > > **Avantages**: Hospitable does an excellent job of managing short-term rental listings, calendars, and communications across multiple platforms. The user interface is intuitive and easy to use. I love that their customer service is responsive, even for their lowest-tier subscribers. > > **Inconvénients**: I love everything about Hospitable\! I have requested several new features related to mid-term rental management (30+ day stays) that are currently missing, such as the ability to collect security deposits. I've been with Hospitable less than a year and at least 2 of these features have already moved forward into their development plan. Zero other companies who I've ever made suggestions to have ever moved forward with an idea, so I am impressed\! > > Hospitable has become an essential part of my property management business. ----- ### "Easy to Use and Feature-Rich, but Human Support Is Slow" — 3.0/5 > **Megan** | *13 septembre 2026* | Immobilier | Taux de recommandation : 6.0/10 > > **Avantages**: Hospitable is ever expanding, adding new AI-forward, and admin-reducing features that make life easier. > > **Inconvénients**: Human support is incredibly hard to reach. There is no phone support. And while they offer help articles and AI-chat, if you need a person, you have to wait at least two days, which is ridiculous. > > Overall the experience is good, because it does what a PMS should do; consolidate my listings across multiple platforms into one space that my team and I can access. But when something goes wrong, it can be a nightmare to get help. ----- ### "Phenomenal - I have tried it all - finally a company that deserves 5 stars in so many ways" — 5.0/5 > **Jonathan** | *24 janvier 2020* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: - $7/listing - No setup costs - Enabled automation of 90% of my communications - I can review communications that are scheduled automatically BEFORE they go out - They don't want a percentage of my COMPANY to provide a killer service ( no % of sales model ) - They are under priced and over deliver - They under sell and overdeliver I have tried SO many tools\!\! Guesty and Tokeet were so glitchy they cost me money to try to setup. Guesty wanted $1000 just to set me up AND a PERCENTAGE OF MY COMPANY ( % of gross sales ) STAY AWAY from any company like that\! Wheelhouse automated my prices, for a PERCENTAGE OF MY COMPANY - meh. Guesty promised to scale my ads and failed miserably. Tokeet's chat feature was garbage, but import/export listing feature was awesome. In the end, you can only hook up one channel manager to your airbnb account, so if your like me, you have got to decide on one at a time. I have tried 8 and reviewed 50-60... and Im done looking. SmartBNB delivered in almost every way I could have wanted. - Dirt cheap for what you get - Perfect communications channel w guests ( I am super picky ) - Seamless automated messages WITH THE ABILITY TO REVIEW THEM BEFORE THEY GO OUT - Bad Review strategies and are automated, rational, and effective - Almost instant, and intelligent customer service - Killer Documentation that actually trains you and almost never confuses you - Phenomenal - like off the charts phenomenal customer service tools. > > **Inconvénients**: - The calendar viewing is weak. Its fine because you can just use Airbnbs... but to improve it guys: clicking to go to the next month? Really? You cant scroll to Jan 15th to feb 15th? Fix that. Make it scroll like airbnbs please immediately. I don't touch that, but again, its not really a point against the company because you don't actually need to use it, I can get everything from the airbnb cal with info imported via Ical from the other sites. > > This company solved most of my problems I was looking to solve by looking for a channel manager. I had created 150k/year of sales from just airbnb in just a year and new I needed to scale my biz, but I also knew I would not be able to handle more administrative work without finding a way to delegate and automate more fully. I knew I needed to scale to different marketplaces, VRBO, then flipkey, then booking.com... but knew I needed an integrative software to manage that process. I hunted and hunted, I reviewed 50 or 60 tools, pricing structures, features, claims, I tried 20 free trials, I actually set up 8 different tools, until I finally tried this one. While every other tool had a fundamental problem - profoundly over charging, taking a % of your company ( % of sales ), broken essential features like chat features ( tokeet ), broken import/export/linked listing features ( guesty )... this one didnt. Superhost tools was an exception - solid little tool for what it does, but SmartBNB does the same stuff - BETTER... specifically superhost tools automates communication - which is sometimes profoundly out of context but better then nothing, and smartBNB enables review of scheduled messages, which lets you edit them to fit to context. It literally does almost EVERYTHING I could have wanted, but BETTER. While the calendar feature needs a simple fix ( scrolling is the only workable means for that for ease of use like Airbnb ) - THIS is the app to set up and follow. ----- Page : 1/7\ Suivant: [Page suivante](https://fr.capterra.ca/software/189280/smartbnb?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/189280/smartbnb) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées