---
description: Smiley : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Smiley - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de marketing automation](/directory/6/marketing-automation/software) > [Smiley](/software/189482/smiley)

# Smiley

Canonical: https://fr.capterra.ca/software/189482/smiley

> Smiley est un logiciel de marketing par SMS et d'automatisation du marketing pour les entreprises locales.
> 
> Conclusion : 2 utilisateurs lui ont donné la note de **5.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Smiley?

Les entreprises locales, les salons de massage et de beauté, les restaurants, les salons de toilettage pour animaux, et les entreprises de gestion de la relation client.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **5.0/5** | 2 Avis |
| Simplicité | 5.0/5 | D'après l'ensemble des avis |
| Support client | 5.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 5.0/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Smiley Science Lab
- **Fondé**: 2018

## Contexte commercial

- **À partir de**: 3 348,00 $ US
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: États-Unis

##  Fonctionnalités

- Automatisation du marketing
- Gestion des campagnes
- Logiciels CRM (gestion de la relation client)
- Segmentation

## Ressources d'aide

- Chat/Clavardage

## Category

- [Logiciels de marketing automation](https://fr.capterra.ca/directory/6/marketing-automation/software)

##  Logiciels similaires

1. [HubSpot Marketing Hub](https://fr.capterra.ca/software/171840/hubspot-marketing) — 4.5/5 (6220 reviews)
2. [Systeme.io](https://fr.capterra.ca/software/198994/systeme) — 4.8/5 (2126 reviews)
3. [ActiveCampaign](https://fr.capterra.ca/software/79367/activecampaign) — 4.6/5 (2561 reviews)
4. [Brevo](https://fr.capterra.ca/software/132996/brevo) — 4.6/5 (3408 reviews)
5. [MailerLite](https://fr.capterra.ca/software/136603/mailerlite) — 4.7/5 (2256 reviews)

## Avis

### "Great Customer Service And Best Marketing Software" — 5.0/5

> **Jun** | *9 juillet 2019* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10
> 
> **Avantages**: First of all, their customer service is great\! I am not really a computer person, so they helped me setup my account and got it started very fast. They are very responsive too. 
Second, since I am a people person and I care about my customers a lot. The fact that I can chat with my customers anywhere using their app and try to fix any problems that my customers have, means a lot to me.
Smiley also sends birthday coupons, loyalty coupons, lost customer coupons automatically to bring back customers. It is a great marketing tool for me.
> 
> **Inconvénients**: Nothing really. I've been using this software for about two years now.

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### "More loving customers" — 5.0/5

> **Yulong** | *9 juillet 2019* | Cosmétiques | Taux de recommandation : 10.0/10
> 
> **Avantages**: What I like the most are feedback request, messaging, and digitalizing sign-in form that Smiley provides. By sending feedback request automatically to my customer, I get immediate feedbacks, which allows me to deal with unhappy customers before she/he puts the comment on Yelp or Google.  Messaging feature enables me to communicate with customer directly via text.  I can also send personal coupons to customers right from the inbox in Smiley. My business requires customers to sign forms. Smiley helps us digitalize the whole process and save us time tremendously.
> 
> **Inconvénients**: None. I've been using Smiley since the day I opened my store. I absolutely love it\!

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/189482/smiley)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/software/189482/smiley> |
| de-AT | <https://www.capterra.at/software/189482/smiley> |
| de-CH | <https://www.capterra.ch/software/189482/smiley> |
| en | <https://www.capterra.com/p/189482/Smiley/> |
| en-AE | <https://www.capterra.ae/software/189482/smiley> |
| en-AU | <https://www.capterra.com.au/software/189482/smiley> |
| en-CA | <https://www.capterra.ca/software/189482/smiley> |
| en-GB | <https://www.capterra.co.uk/software/189482/smiley> |
| en-IE | <https://www.capterra.ie/software/189482/smiley> |
| en-IL | <https://www.capterra.co.il/software/189482/smiley> |
| en-IN | <https://www.capterra.in/software/189482/smiley> |
| en-NZ | <https://www.capterra.co.nz/software/189482/smiley> |
| en-SG | <https://www.capterra.com.sg/software/189482/smiley> |
| en-ZA | <https://www.capterra.co.za/software/189482/smiley> |
| fr | <https://www.capterra.fr/software/189482/smiley> |
| fr-BE | <https://fr.capterra.be/software/189482/smiley> |
| fr-CA | <https://fr.capterra.ca/software/189482/smiley> |
| fr-LU | <https://www.capterra.lu/software/189482/smiley> |

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