---
description: Salesforce B2B Commerce : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: Salesforce B2B Commerce - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de commerce en ligne](/directory/3/ecommerce/software) > [Salesforce B2B Commerce](/software/189692/salesforce-b2b-commerce)

# Salesforce B2B Commerce

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> Salesforce B2B Commerce offre aux acheteurs une expérience en libre-service transparente des achats en ligne avec toutes les fonctionnalités B2B dont ils ont besoin.
> 
> Conclusion : 9 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Salesforce B2B Commerce?

Pour les entreprises B2B qui veulent augmenter leurs revenus en ligne en facilitant les achats par les clients, en aidant les clients de longue date et en rendant les équipes de vente plus efficaces en automatisant la prise de commande.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.8/5** | 9 Avis |
| Simplicité | 4.6/5 | D'après l'ensemble des avis |
| Support client | 4.5/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.8/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Salesforce
- **Pays**: San Francisco, É.-U.
- **Fondé**: 2003

## Contexte commercial

- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: Allemagne, Autriche, Canada, Suisse, États-Unis

##  Fonctionnalités

- Accès mobile
- Catalog Management
- Gestion SEO
- Gestion client
- Gestion de l'e-commerce
- Gestion de l'impôt
- Gestion de la communication
- Gestion de site web
- Gestion des avis
- Gestion des canaux
- Gestion des commandes
- Gestion des expéditions
- Gestion des promotions
- Gestion des remises
- Gestion des retours
- Gestion des stocks
- Gestion des stocks
- Intégration de place de marché électronique
- Logiciels CRM (gestion de la relation client)
- Marketing multicanal
- Marketing par courriel
- Options de paiement
- Paiements électroniques
- Panier d'achat
- Rapports et analyses
- Real-Time Data
- Relance de paniers abandonnés
- Renouvel. commandes
- Suivi de l'inventaire
- Sécurité des données
- Third-Party Integrations

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)

## Category

- [Logiciels de commerce en ligne](https://fr.capterra.ca/directory/3/ecommerce/software)

## Catégories connexes

- [Logiciels de commerce en ligne](https://fr.capterra.ca/directory/3/ecommerce/software)
- [Logiciels e-commerce multicanal](https://fr.capterra.ca/directory/31281/multi-channel-ecommerce/software)
- [Logiciels de plateforme d'e-commerce B2B](https://fr.capterra.ca/directory/31821/b2b-ecommerce-platform/software)
- [Logiciels de gestion des commandes](https://fr.capterra.ca/directory/30225/order-management/software)
- [Plateformes de vente en ligne](https://fr.capterra.ca/directory/30848/shopping-cart/software)

##  Logiciels similaires

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2. [Fishbowl](https://fr.capterra.ca/software/123794/fishbowl) — 4.2/5 (1087 reviews)
3. [Salesforce Commerce Cloud](https://fr.capterra.ca/software/180822/salesforce-commerce-cloud) — 4.6/5 (97 reviews)
4. [Cin7 Core](https://fr.capterra.ca/software/133038/cin7-core) — 4.3/5 (732 reviews)
5. [ShippyPro](https://fr.capterra.ca/software/164065/shippypro) — 4.7/5 (152 reviews)

## Avis

### "Salesforce B2B Commerce Is By Far The Best Software For Any Business" — 5.0/5

> **Tony** | *5 octobre 2023* | Production audiovisuelle | Taux de recommandation : 10.0/10
> 
> **Avantages**: Everything is so customizable and easy to use. Talking to team members about the different features is easy and everyone always know what you are taking about.
> 
> **Inconvénients**: We have not found any issues or glitches with this software at all and we use it very often.
> 
> Just a very pleasant piece of easy to use software.  Wish we had started using it earlier.

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### "Salesforce B2B Commerce simplified complex purchases and order management" — 5.0/5

> **Freda** | *31 janvier 2025* | Marchés boursiers | Taux de recommandation : 9.0/10
> 
> **Avantages**: The extension of commerce to all touchpoints across channels, out of the box design solutions headless commerce API's.
> 
> **Inconvénients**: The cross-channel ordering utilizing a single code base and AI
> 
> The salesforce integration and speed across multiple channels with preferred payment method utilizing customizable workarounds that reduces manual workflows assist companies across multiple sectors achieve processing operation BPO optimization.

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### "Good, but complicated\!" — 5.0/5

> **Noah** | *29 mars 2025* | Comptabilité | Taux de recommandation : 8.0/10
> 
> **Avantages**: Super thorough and powerful, can be customized to your liking
> 
> **Inconvénients**: can be very difficult to customize and make it impactful bc it can do so many things

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### "Salesforce B2B Commerce is the best ecommerce platform for managing and fulfilling online orders" — 5.0/5

> **Jason** | *31 juillet 2022* | Produits pharmaceutiques | Taux de recommandation : 8.0/10
> 
> **Avantages**: It is a very straightforward platform with no complicated UX. Inventory tracking and management are the best within SF B2B Commerce. Customer support is truly exceptional, they go into detail and solve issues in no time. Great for designing an online store and providing personalisation to visitors. Truly exceptional at product catalogue and checkout process. Offers customizable reporting and analytics that helps businesses to understand the present and future for ROI and conversions.
> 
> **Inconvénients**: The integration with another third-party application is complicated. Not the best shipping options available are present at the start unless you integrate with other applications. The high cost of implementation and monthly pricing is high, is a huge drawback.
> 
> We wanted an eCommerce platform to manage all our products for our online store, manage orders and returns, manage to ship, and retarget lost leads all in one place. The platform is great for B2B providing a B2C-like experience. Very easy to use and manage. Offers great reporting features.

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### "Very powerful ecommerce platform" — 4.0/5

> **Fateyma** | *4 août 2022* | Santé, bien-être et fitness | Taux de recommandation : 9.0/10
> 
> **Avantages**: Salesforce B2B commerce is a very powerful e-commerce platform which is very easy to use and manage. The reporting within the platform is highly customisable. The order process and management is very straightforward and to the point. Great features around the online storefront and designing the online store.
> 
> **Inconvénients**: The only dislike from my side is the price of implementation and the overall cost of the platform, not recommended for small-sized businesses or startups.
> 
> The platform provides a B2C-like experience to B2B organisations. Very efficient and easy to use and control. We wanted to manage all our online orders and increase the UX of our online store and Salesforce B2B commerce has made us convert very efficiently.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/189692/salesforce-b2b-commerce)

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