---
description: Playable : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Playable - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de montage video](/directory/20022/video-editing/software) > [Playable](/software/189920/playable)

# Playable

Canonical: https://fr.capterra.ca/software/189920/playable

> Playable vous permet d'intégrer dans vos campagnes d'e-mailing un clip vidéo qui se lance automatiquement au moment où le destinataire ouvre l'e-mail.
> 
> Conclusion : 1 utilisateurs lui ont donné la note de **1.0/5**. Figure au meilleur classement pour **Simplicité**.

-----

## Présentation

### Qui utilise Playable?

Les petites, moyennes et grandes entreprises qui utilisent l'e-mail comme canal de communication principal et souhaitent améliorer la réponse et l'engagement de leurs campagnes en enrichissant leurs e-mails avec du contenu vidéo.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **1.0/5** | 1 Avis |
| Simplicité | 3.0/5 | D'après l'ensemble des avis |
| Support client | 1.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 1.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 3.0/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 0% | (0/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Playable
- **Fondé**: 2016

## Contexte commercial

- **À partir de**: 19,00 $ US
- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: 11–50
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: Afghanistan, Albanie, Allemagne, Andorre, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Arménie, Aruba, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade, Belgique, Bermudes, Bhoutan, Bosnie-Herzégovine, Brunéi et 117 de plus

##  Fonctionnalités

- Montage vidéo
- Superposition des marques

## Intégrations (23 au total)

- Adobe Campaign
- Amazon SES
- Beefree
- Beefree SDK
- Benchmark Email
- Braze
- Brevo
- Brightcove
- Campaign Monitor by Marigold
- Constant Contact
- Emarsys
- HubSpot CRM
- HubSpot Marketing Hub
- Iterable
- Klaviyo

... et 8 intégrations supplémentaires

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Chat/Clavardage

## Category

- [Logiciels de montage video](https://fr.capterra.ca/directory/20022/video-editing/software)

##  Logiciels similaires

1. [Adobe Express](https://fr.capterra.ca/software/174232/adobe-express) — 4.6/5 (1229 reviews)
2. [VideoPad](https://fr.capterra.ca/software/122390/videopad) — 4.3/5 (181 reviews)
3. [KineMaster](https://fr.capterra.ca/software/1015693/kinemaster) — 4.6/5 (82 reviews)
4. [OpenShot Video Editor](https://fr.capterra.ca/software/173466/openshot-video-editor) — 4.3/5 (175 reviews)
5. [Final Cut Pro](https://fr.capterra.ca/software/1015890/final-cut-pro) — 4.7/5 (138 reviews)

## Avis

### "⭐ 1 STAR — Ongoing Charges, Empty Promises, and No Way Out" — 1.0/5

> **Utilisateur vérifié** | *7 août 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 0.0/10
> 
> **Avantages**: Our company initially signed up for Playable’s $99/month plan last year. For the first couple of months, everything seemed to be running smoothly — the charges were close to what we expected, and the platform itself was serviceable.
> 
> **Inconvénients**: Then came an unexpected $3,000 USD charge. No warning, no explanation. I was blindsided. I had to quickly explain this to our finance team and justify how it happened — I was genuinely worried I’d lose my job over it. To reduce further risk, I immediately deleted all remaining videos from our account, thinking that would fix the problem.&#10;It didn’t.&#10;Even after removing the content, we kept getting charged each month. I tried to cancel our subscription or delete our profile completely, but I discovered that the user dashboard doesn’t allow account or billing information to be deleted. No obvious "Cancel Subscription" button. No option to manage payment details. Nothing.
> 
> Since December 2024, I have been reaching out to Playable’s customer service team every single month, asking them to close the account, remove our billing info, and stop the charges. And every month, I receive the same reply: "Your account is now closed. You will not be billed again." Then the next month, another invoice arrives.&#10;It is now August 2025. That's eight months of being stuck in an endless loop of false assurances and ongoing charges, with no resolution in sight. &#10;This is more than just poor service. It's systematically negligent and borders on predatory behavior. Locking users into billing cycles with no self-managed way to cancel or delete accounts is unethical. Continuing to charge them after repeated written confirmations that the account has been closed is inexcusable.&#10;Avoid Playable at all costs. If you value transparency, customer support, and the ability to manage your own billing, this is not the platform for you.

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/189920/playable)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/189920/Playable/> |
| en-AE | <https://www.capterra.ae/software/189920/playable> |
| en-AU | <https://www.capterra.com.au/software/189920/playable> |
| en-CA | <https://www.capterra.ca/software/189920/playable> |
| en-GB | <https://www.capterra.co.uk/software/189920/playable> |
| en-IE | <https://www.capterra.ie/software/189920/playable> |
| en-IL | <https://www.capterra.co.il/software/189920/playable> |
| en-IN | <https://www.capterra.in/software/189920/playable> |
| en-NZ | <https://www.capterra.co.nz/software/189920/playable> |
| en-SG | <https://www.capterra.com.sg/software/189920/playable> |
| en-ZA | <https://www.capterra.co.za/software/189920/playable> |
| es | <https://www.capterra.es/software/189920/playable> |
| es-AR | <https://www.capterra.com.ar/software/189920/playable> |
| es-CL | <https://www.capterra.cl/software/189920/playable> |
| es-CO | <https://www.capterra.co/software/189920/playable> |
| es-CR | <https://www.capterra.co.cr/software/189920/playable> |
| es-DO | <https://www.capterra.do/software/189920/playable> |
| es-EC | <https://www.capterra.ec/software/189920/playable> |
| es-MX | <https://www.capterra.mx/software/189920/playable> |
| es-PA | <https://www.capterra.com.pa/software/189920/playable> |
| es-PE | <https://www.capterra.pe/software/189920/playable> |
| fr | <https://www.capterra.fr/software/189920/playable> |
| fr-BE | <https://fr.capterra.be/software/189920/playable> |
| fr-CA | <https://fr.capterra.ca/software/189920/playable> |
| fr-LU | <https://www.capterra.lu/software/189920/playable> |
| it | <https://www.capterra.it/software/189920/playable> |

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