--- description: Tekmetric : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Tekmetric - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de réparation automobile](/directory/20006/auto-repair/software) > [Tekmetric](/software/190952/tekmetric) # Tekmetric Canonical: https://fr.capterra.ca/software/190952/tekmetric Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/190952/tekmetric?page=2) > Un logiciel de gestion de magasin de réparation automobile tout-en-un et aussi sécurisé qu'un système pour grande entreprise. > > Conclusion : 103 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Tekmetric? Destinée aux ateliers de réparation indépendants qui recherchent une plateforme tout-en-un pour gérer leur entreprise, les guides du personnel, la commande de pièces de rechange et les inspections numériques. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 103 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Tekmetric - **Pays**: Houston, É.-U. - **Entreprise fondée en**: 2015 ## Contexte commercial - **À partir de**: 179,00 $ US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Estimation - Gestion des inspections - Historique des services - Logiciels CRM (gestion de la relation client) - Planification de la maintenance - Planification des rendez-vous - Planification du personnel - Point de vente (PDV) - Rapports et statistiques - Taux de travail ## Intégrations (24 au total) - 360 Payments - ALLDATA - AutoOps - AutoVitals - Autoflow - Back Office Suite - Broadly - Cinch - Digital Vehicle Inspection - Epicor Service CRM - Flock - Kukui - MyShopManager - Nexpart Distribution Management - PartsTech ... et 9 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de réparation automobile](https://fr.capterra.ca/directory/20006/auto-repair/software) ## Logiciels similaires 1. [AutoLeap](https://fr.capterra.ca/software/216500/autoleap) — 4.8/5 (744 reviews) 2. [Shop-Ware](https://fr.capterra.ca/software/153469/shop-ware) — 4.8/5 (163 reviews) 3. [ARI](https://fr.capterra.ca/software/201737/ari) — 4.6/5 (660 reviews) 4. [AutoRepair Cloud](https://fr.capterra.ca/software/147213/autorepair-cloud) — 4.9/5 (163 reviews) 5. [NAPA TRACS](https://fr.capterra.ca/software/61551/napa-tracs) — 4.2/5 (261 reviews) ## Avis ### "Powerful Platform, But Overly Complicated and Poorly Supported" — 1.0/5 > **Matt** | *10 novembre 2025* | Transport routier/ferroviaire | Taux de recommandation : 1.0/10 > > **Avantages**: I liked the idea of what they offer- it was suppose to be a time saver, workflow and good valve for money, also be ease to use but the feature is not in this program > > **Inconvénients**: For the price, we expected smoother onboarding and noticeable efficiency gains. Instead, the learning curve and time spent hunting for basic functions offset any promised benefits. > > For the price, we expected smoother onboarding and noticeable efficiency gains. Instead, the learning curve and time spent hunting for basic functions offset any promised benefits.Initial communication was responsive and upbeat. After we signed on, follow-up dropped off. When we needed help the most post-onboarding and during real workflows—responses slowed and solutions felt generic rather than hands-on. The interface feels busy and unintuitive. Too many clicks for simple tasks, and navigation isn’t obvious. Day-to-day actions (building estimates, updating ROs, juggling parts \& labor) take longer than they should. It’s hard to get new staff comfortable without heavy training. There are plenty of features on paper. The problem is discoverability and practicality. Advanced options don’t help if basic actions aren’t fast and intuitive. We spent more time figuring out how to use features than benefiting from them. Tekmetric looks powerful, but the complexity, weak follow-through after onboarding, and everyday friction outweighed the benefits for our shop. Unless your team has time to climb a steep learning curve and you’re confident support will be consistently responsive we can’t recommend it. ----- ### "Tried and Failed" — 4.0/5 > **G. Frank** | *24 août 2021* | Automobile | Taux de recommandation : 8.0/10 > > **Avantages**: What I like most about the sofware is the ability to implement detail inspections with video inspections. The software has a lot of great features and seems to be cutting edge and constantly undergo improvement. It seems to be the number one software that shops are mirgrating to. > > **Inconvénients**: What I liked least was it was difficult to learn and didn't seem intuitive enough. The period of time that we had to do tutorials and learn the system was not long enough for me. The other item is the labor guide employed by Tekmetric. There are a lot of comments that the labor time is too low on many jobs. You don't like having to bounce around and verify labor times. > > My overall experience with Tekmetric is that I would love to have the program operating in my shop but I found it too hard to implement under current circumstances with the current work force. I was 67 years old and just found it too exhausting so we gave up and went back to our previous system. If I don't get out of the business I make take a future crack at it again. Hopefully I will have better staff to help me if I do and since Tekmetric is constantly tweaking the product it may be easier to implement then. ----- ### "The best auto shop management software on the market today with the best team behind it\!" — 5.0/5 > **Elijah** | *12 août 2021* | Automobile | Taux de recommandation : 10.0/10 > > **Avantages**: The thing I love the most about Tekmetric is how quickly new hires can be proficient with the system. It is truly intuitive and anyone that can operate a web browser can be up and running the first day and fluent within a week. > > **Inconvénients**: Honestly, most of my pain points have been fixed. I started with Tekmetric when it was in beta and back then there were some significant weaknesses but they have been addressed. I really do not have an complaints. Probably the only think I miss even a little bit is integration with service info. > > Going to cloud based software was a game-changer. My entire team now uses the software and relies on it for information sharing. We simply couldn't do that before. We were always chasing paper, looking for notes, digging in file cabinets, etc. The integrated DVI has solved all those problems and strengthened our customer's trust in our processes and integrity. ----- ### "Complicated to use it" — 3.0/5 > **Carlos** | *12 mars 2024* | Automobile | Taux de recommandation : 5.0/10 > > **Avantages**: Ease of DVI, shows declined work on the final invoice and keeps track of declined work. > > **Inconvénients**: Cannot create an estimate without assigning it a permanent RO number. > > it was more difficult to learn to use than my previous program. it has some great features, but I feel I should have evaluated it better before. the problem is that you don't know how the program will work for you until you use it for a while. I wish I had tried it for a month before transferring my database. ----- ### "BEST AUTO REPAIR SHOP MANAGEMENT SYSTEM" — 5.0/5 > **Salman** | *12 août 2021* | Automobile | Taux de recommandation : 10.0/10 > > **Avantages**: EASE OF USE. INTEGRATION WITH OTHER APPS. > > **Inconvénients**: CUSTOMER HISTORY IS NOT SHARABLE WITH MULTIPLE LOCATIONS > > AWESOME ----- Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/190952/tekmetric?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/190952/tekmetric) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées