--- description: Fiserv : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Fiserv - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de traitement des paiements](/directory/30232/payment-processing/software) > [Fiserv](/software/191108/first-data-payment-processing) # Fiserv Canonical: https://fr.capterra.ca/software/191108/first-data-payment-processing Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/191108/first-data-payment-processing?page=2) > Solution de traitement des paiements pour tous vos besoins professionnels. > > Conclusion : 33 utilisateurs lui ont donné la note de **3.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Fiserv? Petites et moyennes entreprises. Secteurs du commerce de détail et des services. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.6/5** | 33 Avis | | Simplicité | 3.9/5 | D'après l'ensemble des avis | | Support client | 3.2/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 2.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 50% | (5/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Fiserv - **Fondé**: 2006 ## Contexte commercial - **À partir de**: 69,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Facturation récurrente et des abonnements - Paiements en personne - Paiements mobiles - Rapports et analyses - Traitement des cartes de crédit et de débit - Traitement des paiements ACH ## Ressources d'aide - Chat/Clavardage ## Category - [Logiciels de traitement des paiements](https://fr.capterra.ca/directory/30232/payment-processing/software) ## Logiciels similaires 1. [Stripe](https://fr.capterra.ca/software/123889/stripe) — 4.6/5 (3309 reviews) 2. [PayPal](https://fr.capterra.ca/software/179251/paypal) — 4.6/5 (26301 reviews) 3. [Venmo](https://fr.capterra.ca/software/182159/venmo-) — 4.7/5 (9271 reviews) 4. [Square Payments](https://fr.capterra.ca/software/170278/square-payments-processing) — 4.7/5 (2672 reviews) 5. [Square Point of Sale](https://fr.capterra.ca/software/154907/square-point-of-sale) — 4.6/5 (3021 reviews) ## Avis ### "Excellence at the service of the merchant" — 5.0/5 > **Royte** | *26 janvier 2025* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: They have a great team, Capable and intelligent, their service to the merchant is impeccable. > > **Inconvénients**: The opportunity that this company gave my family to be able to process payments for our business, as a means of payment processing they are great > > I would say that the experience has been gratifying, most of our friends process with the company and it has helped them as a means of establishing their businesses since they are no longer accepting credit cards and above all the payment of fees is well structured. ----- ### "Highly Recommend Fiserv" — 5.0/5 > **Cait** | *8 septembre 2025* | Restaurants | Taux de recommandation : 10.0/10 > > **Avantages**: Easy to use and easy to understand. The contact support team is so helpful and easy to communicate with. > > **Inconvénients**: I have zero issues or problems with Fiserv. There is nothing not to like. I cannot find a single thing to complain about. > > I have had only a positive experience with Fiserv. From their easy to use website and friendly staff, I highly recommend it. ----- ### "Seamless EHR Integration" — 4.0/5 > **Katie** | *9 mars 2026* | Santé, bien-être et fitness | Taux de recommandation : 7.0/10 > > **Avantages**: Easy integration with EHR. Credit card processing has been seamless. Solid security features seem to be in place. > > **Inconvénients**: The cost of using the service is higher than I would prefer. Competition with other services seems to be limited. ----- ### "Would not recommend to my worst enemy." — 1.0/5 > **Nick** | *4 janvier 2025* | Transport routier/ferroviaire | Taux de recommandation : 0.0/10 > > **Avantages**: Initial contact with sales rep was enjoyable and was promised better rates than prior processor. > > **Inconvénients**: The only pro of Fiserv lasted about 8 months until i found out i was lied to about the annual fees and total cost of services. Bait and switch. Customer service reps are outsourced and try to put you on a 3 day hold to receive support. Retention department offered to refund me the annual fee that i never agreed to if i signed that i would continue services with them. Waived that over my head to get me to stay but told me she wouldn't refund anything if i cancelled services. > > I am astounded that with this shady of business practices, that a class action hasn't been reached yet. The sales representative that helped me set up my account assured me that there were no annual fees on top of my monthly charge and interchange plus rates. The contract that i signed concurs with the notion that i did not agree to any form of annual fees, yet, i was charged two separate annual fee's. I called in to demand a refund and stated that i would dispute the charges with my financial institution if they wouldn't make things right on their end- and then take to the internet to warn everyone about their deceptive business practices. The response of the agent from the retention department was, "are you going to continue to do business with us if we reverse the charge," to which point i was honest and said absolutely not. I will not do business with a company that doesn't operate with both hands on the table. I was then told that i would not be refunded since i was cancelling my account. What a pathetic operation. Predatory, manipulative, and downright deceptive. I'm sure they get away with this with larger operations that create enough revenue so as to not notice $500-1000 in additional charges, but that was NOT the case here. DO NOT do business with Fiserv, Clover, Cardpointe, ETC. ----- ### "Gets the Job Done" — 4.0/5 > **Utilisateur vérifié** | *3 septembre 2025* | Banque | Taux de recommandation : 7.0/10 > > **Avantages**: Solid core banking system. Easier use than FIS. Easily connects to Salesforce via PortX integration. > > **Inconvénients**: Like all core systems I’ve used the UI is a bit clunky and dated looking. Not very intuitive, but it gets the job done ----- Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/191108/first-data-payment-processing?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/191108/first-data-payment-processing) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées