---
description: Klaxon : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: Klaxon - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Outils de gestion d'incidents](/directory/31332/incident-management/software) > [Klaxon](/software/191975/klaxon)

# Klaxon

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> Klaxon aide les organisations à assurer la sécurité et la productivité de leurs employés lors d'une crise, grâce à une communication de masse efficace et opportune.
> 
> Conclusion : 6 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Klaxon?

Klaxon aide les organisations qui ont besoin d'envoyer des communications d'urgence, notamment la pandémie, la business continuity, la reprise après sinistre, les temps d'arrêt informatiques et les communications de cybersécurité.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.7/5** | 6 Avis |
| Simplicité | 4.8/5 | D'après l'ensemble des avis |
| Support client | 5.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.7/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Klaxon Technologies
- **Pays**: Leeds, R.-U.
- **Fondé**: 2016

## Contexte commercial

- **À partir de**: 0,58 £
- **Type de licence**:  (Version gratuite disponible) (Version d’essai gratuite)
- **Public cible**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Allemagne, Australie, Canada, France, Irlande, Nouvelle-Zélande, Royaume-Uni, États-Unis, îles Vierges américaines, îles Vierges britanniques

##  Fonctionnalités

- Alertes/Notifications
- App Notifications
- Communication bidirectionnelle
- Communication multicanal
- Gestion des communications
- Gestion des incidents
- Gestion des tâches
- Modèles
- Notifications web
- Piste d'audit
- Rapports d'incidents
- SMS Notifications
- Suivi des statuts

## Intégrations (6 au total)

- Microsoft 365
- Microsoft Azure
- Microsoft Teams
- ServiceNow
- Typeform
- Zapier

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Outils de gestion d'incidents](https://fr.capterra.ca/directory/31332/incident-management/software)

## Catégories connexes

- [Outils de gestion d'incidents](https://fr.capterra.ca/directory/31332/incident-management/software)
- [Logiciels de notification push](https://fr.capterra.ca/directory/30969/push-notifications/software)
- [Logiciels de Emergency Notification System (ENS)](https://fr.capterra.ca/directory/31357/emergency-notification/software)

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2. [JIRA Service Management](https://fr.capterra.ca/software/138769/jira-service-management) — 4.5/5 (763 reviews)
3. [Site24x7](https://fr.capterra.ca/software/168192/site24x7) — 4.7/5 (344 reviews)
4. [ilert](https://fr.capterra.ca/software/207205/ilert) — 4.7/5 (64 reviews)
5. [Datadog](https://fr.capterra.ca/software/135453/datadog-cloud-monitoring) — 4.6/5 (357 reviews)

## Avis

### "Simple, quick and reliable Communication Tool" — 5.0/5

> **Akash** | *29 juillet 2020* | Traduction et localisation | Taux de recommandation : 10.0/10
> 
> **Avantages**: The ease of setup and impact on incident reporting across the company. Main dashboard has provided the end user with a reference point of all incidents across the company. This has been particularly useful for roadside reporting.  &#10;&#10;The ability to add workaround detail / instruction to incidents and communicate this quickly has vastly improved user experience during incidents. &#10;&#10;Multiple communication channels with app based messaging, integration with Teams, SMS and email.
> 
> **Inconvénients**: Service Now integration was not an offering at the time of purchase however this is being developed in collaboration with our requirements.
> 
> Klaxon has made communication during any incident type simple, quick and reliable.  The team at Klaxon, during the COVID 19 pandemic performed very well under challenging circumstances resulting in the successful deployment of the platform across the company by the original pre-COVID timescales.

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### "Great solution partners" — 5.0/5

> **Robin** | *6 juillet 2020* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10
> 
> **Avantages**: The set up of Klaxon is really simple which means you can enjoy the benefits really quickly.&#10;Focus - It's really good at its core focus - increasing awareness for the most important information.
> 
> **Inconvénients**: I'm finding it really hard to think of something.
> 
> Klaxon is great\!  It’s a powerful tool wrapped in sophisticated simplicity.  It’s super easy to set up and administer.   It changes the relationship between you and your customer.    When you begin implementation you see the other possibilities and \[SENSITIVE CONTENT HIDDEN\] and his team are there to help you make them a reality.

-----

### "Great tool\!" — 4.0/5

> **Utilisateur vérifié** | *25 août 2020* | Services juridiques | Taux de recommandation : 9.0/10
> 
> **Avantages**: Easy to use.  Very stable and reliable.  Support is great.  When you're working with the support team, you feel you are working as one.  Feedback is greatly received and appreciated and changes required were implemented. &#10;&#10;The tool has taken away all most of the manual intervention and moved us away from sending emails.  We use Klaxon for Major Incidents and Planned Maintenance and Klaxon does what is says on the tin.&#10;&#10;Klaxon is easy to tailor to your process.&#10;&#10;We would never consider moving back to the old process.&#10; &#10;Klaxon is easy to use, for administrators and user's of the system.
> 
> **Inconvénients**: There were too many fields at the beginning and we streamlined them, so it was easier to use.
> 
> Overall experience has been very positive indeed.

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### "Great Product" — 5.0/5

> **Daniel** | *9 février 2022* | Gestion de l'enseignement | Taux de recommandation : 10.0/10
> 
> **Avantages**: The logical order of the cloud software. it is easy to use
> 
> **Inconvénients**: If you are on an Android  phone you will need to be on Android 9 and over to use the app
> 
> Its a great product. Alerts can be sent to several different systems

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### "Easy to set up and use" — 4.0/5

> **Samuel** | *20 juillet 2021* | Hôpitaux et soins de santé | Taux de recommandation : 9.0/10
> 
> **Avantages**: Easy way to impact large groups of people.
> 
> **Inconvénients**: There were some teething issues around the creation of templates.
> 
> Very helpful within the business. The customer service alongside this is wonderful.

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