--- description: cybersource : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: cybersource - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de traitement des paiements](/directory/30232/payment-processing/software) > [cybersource](/software/195/cybersource) # cybersource Canonical: https://fr.capterra.ca/software/195/cybersource > Les solutions CyberSource sont utilisées par les entreprises Internet 500, les grandes marques du voyage et des nouveaux médias, ainsi que les institutions d'assurance et d'éducation. Avec ces solutions, vous bénéficiez de capacités de gestion des paiements e-commerce hautes performances pour vous aider à capturer et à conserver plus de revenus, réduire les coûts, la complexité et les risques et évoluer efficacement. > > Conclusion : 5 utilisateurs lui ont donné la note de **3.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.8/5** | 5 Avis | | Simplicité | 3.8/5 | D'après l'ensemble des avis | | Support client | 3.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 60% | (6/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Visa ## Contexte commercial - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Conformité PCI - Facturation - Facturation récurrente et des abonnements - Paiements en personne - Paiements mobiles - Payment Gateway Integration - Prévention des paiements frauduleux - Rapports et analyses - Risk Analysis - Surveillance des transactions - Traitement des cartes de crédit et de débit - Traitement des paiements ACH ## Intégrations (3 au total) - Apple Pay - Google Pay - Samsung Pay ## Ressources d'aide - Service client/courriel - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de traitement des paiements](https://fr.capterra.ca/directory/30232/payment-processing/software) ## Catégories connexes - [Logiciels de traitement des paiements](https://fr.capterra.ca/directory/30232/payment-processing/software) - [Logiciels antifraude](https://fr.capterra.ca/directory/10058/financial-fraud-detection/software) - [Logiciels de gestion des risques financiers](https://fr.capterra.ca/directory/20009/financial-risk-management/software) ## Logiciels similaires 1. [Stripe](https://fr.capterra.ca/software/123889/stripe) — 4.6/5 (3338 reviews) 2. [PayPal](https://fr.capterra.ca/software/179251/paypal) — 4.6/5 (26409 reviews) 3. [Venmo](https://fr.capterra.ca/software/182159/venmo-) — 4.7/5 (9281 reviews) 4. [Square Payments](https://fr.capterra.ca/software/170278/square-payments-processing) — 4.7/5 (2686 reviews) 5. [authorize.net](https://fr.capterra.ca/software/54911/authorizenet) — 4.5/5 (219 reviews) ## Avis ### "Complete Payment Platform" — 5.0/5 > **Utilisateur vérifié** | *20 février 2019* | Internet | Taux de recommandation : 10.0/10 > > **Avantages**: What I like more about CyberSource is that provides all the information you might need regarding the payment transactions and it is presented in am organize way so it is pretty easy to find what you are looking for (status, payment method etc) The option of the filters to find a transaction might seem overwhelming at first but the are very handing when having to look for transactions with just partial leaves of information. CyberSource also allows to create advance rules (country based, amount, velocity) and they are very simple to set. > > **Inconvénients**: The only down side I have encountered so far (but it is the same in all the payment platforms I have work with) is that there is no easy way to download/get the data of transactions older than 6 months. ----- ### "Cybersource Review" — 5.0/5 > **Chasady** | *28 mars 2025* | Édition | Taux de recommandation : 10.0/10 > > **Avantages**: It's very user friendly, allows quick access to the information needed to confirm payment status, and provides great detail when a payment declines. > > **Inconvénients**: The 2-step authentication with login is a bit frustrating, but I understand it's for security. > > I have been using it for years and have always found that it meets the needs of our business and is easy to navigate and search so very user friendly. ----- ### "Beware of the processor" — 1.0/5 > **Rachel** | *13 novembre 2018* | Arts de la scène | Taux de recommandation : 0.0/10 > > **Avantages**: The only thing I have to say that would be slightly positive is that it was easy to set up. > > **Inconvénients**: They will say that they can save you money when you switch to them. They are not. There is fees for everything, including a terminal to use their product. They also make you sign a contract for both, which will not be clearly stated by your rep. When you have finally had enough of Cybersource, you will be charged hefty fees from both Cybersource and their terminal. I was only notified of Cybersource's termination fee. Now my representative with not answer back, even to give a copy of the contract stating this. > > Terrible experience. Better Business Bureau rating are terrible as well. Wish I had know before switching to them. ----- ### "Great Payment Solution" — 5.0/5 > **Carla** | *19 décembre 2018* | Loisirs, voyage et tourisme | Taux de recommandation : 9.0/10 > > **Avantages**: It's easy to use, easy to search historical transactions. > > **Inconvénients**: One of the cons of this software is that it does not allows refunds to be processed past 6 month from the transaction date. > > overall experience is it's user friendly very easy it's new interface for reporting is fantastic. ----- ### "Customer Service" — 3.0/5 > **Connie** | *8 août 2019* | Musées et institutions | Taux de recommandation : 0.0/10 > > **Avantages**: For customer service - nothing. They have been a nightmare the entire time I have been dealing with them. > > **Inconvénients**: Customer Service is horrible. Today I was told that there is a 24 - 48 HOUR\!\! response time to address my billing issues. This is unacceptable. > > Very very frustrating. ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/195/cybersource) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées