---
description: Tresta : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Tresta - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Systèmes téléphoniques](/directory/30084/telephony/software) > [Tresta](/software/195791/tresta)

# Tresta

Canonical: https://fr.capterra.ca/software/195791/tresta

> Tresta est un système de téléphonie virtuel et une application mobile qui transforment n'importe quel smartphone en téléphone professionnel.
> 
> Conclusion : 3 utilisateurs lui ont donné la note de **3.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Tresta?

Start-up et entreprises de toutes envergures. Tresta est entièrement évolutif et peut croître avec votre entreprise.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **3.0/5** | 3 Avis |
| Simplicité | 3.7/5 | D'après l'ensemble des avis |
| Support client | 3.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 3.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 3.7/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 40% | (4/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Tresta
- **Fondé**: 2015

## Contexte commercial

- **À partir de**: 25,00 $ US
- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais, espagnol
- **Pays disponibles**: Canada, États-Unis

##  Fonctionnalités

- Accès mobile
- Automated Attendant
- Autorisations basées sur les rôles
- Collaboration entre plusieurs utilisateurs
- Enregistrement des appels
- Extensions virtuelles
- Gestion de la communication
- Gestion des contacts
- Groupes d'appel
- Journalisation des appels
- Messagerie SMS
- Messagerie vocale
- Messages pré-enregistrés
- Rapports et analyses
- Rapports et statistiques
- Rapports personnalisables
- Rapports sur les appels
- Routage des appels
- Suivi des appels
- Transfert d’appel
- VoIP

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Systèmes téléphoniques](https://fr.capterra.ca/directory/30084/telephony/software)

## Catégories connexes

- [Systèmes téléphoniques](https://fr.capterra.ca/directory/30084/telephony/software)
- [Logiciels de SVI (serveur vocal interactif)](https://fr.capterra.ca/directory/30231/ivr/software)
- [Logiciels de VoIP](https://fr.capterra.ca/directory/30940/voip/software)
- [Logiciels de communications unifiées](https://fr.capterra.ca/directory/31035/unified-communications/software)
- [Systèmes d'autocommutateur téléphonique privé](https://fr.capterra.ca/directory/31102/cloud-pbx/software)

##  Logiciels similaires

1. [Intulse](https://fr.capterra.ca/software/161865/intulse) — 4.4/5 (132 reviews)
2. [RingEX](https://fr.capterra.ca/software/132178/ringcentral-mvp) — 4.2/5 (1201 reviews)
3. [Kixie PowerCall](https://fr.capterra.ca/software/135636/kixie-powercall) — 4.6/5 (293 reviews)
4. [GoTo Connect](https://fr.capterra.ca/software/163604/goto-connect) — 4.5/5 (668 reviews)
5. [Acefone](https://fr.capterra.ca/software/198347/acefone) — 4.6/5 (135 reviews)

## Avis

### "The almost perfect Virtual Phone System." — 4.0/5

> **Samuel** | *24 avril 2021* | Immobilier | Taux de recommandation : 8.0/10
> 
> **Avantages**: Here are the Pros.
1. It's relatively inexpensive when compared to other similar Virtual Phone System
2. Tresta offers amazing features such as Auto-attendant, Call Forwarding, Mobile App, Call Recording, Voicemail system, among others.
3. Tresta offers a 30-day free trial. Not many offer that much.
4. Tresta's customer service is quite good. You'll often get a quick response by chatting them up on the desktop.
5. You can set the Caller ID either to your business number or your caller's number whenever a call comes in through Tresta.

I'm sure I probably missed a couple of other pros. The bottom line is that Tresta is an overall good software. Its overall effectiveness depends largely on what solution you are looking to solve with a Virtual phone system.
> 
> **Inconvénients**: What constitutes a con differs from user to user. The truth is, our needs as a business grew beyond what Tresta had to offer, but that doesn't mean other businesses won't find Tresta's features sufficient. The most glaring con irrespective of your business need is that You don't get notified of all calls. You'll only be notified of calls that make it through your greeting message or auto-attendant settings. Basically calls that ring. If someone calls and drops the call after a few seconds without ringing, you'll not be notified at all. You would need to log into the app via desktop to see this. 

Hopefully, the Tresta team can improve their system to notify users of all calls.
> 
> We had an overall great experience with Tresta. Tresta is the first auto-attendant Virtual phone system we've ever used. We were able to route calls to the needed staff members, which makes us more efficient in our business.

-----

### "Almost what I need" — 4.0/5

> **Utilisateur vérifié** | *15 décembre 2020* | Marketing et publicité | Taux de recommandation : 5.0/10
> 
> **Avantages**: Call forwarding to my personal phone is the single reason we purchased Tresta. There's no need to have a dedicated phone for business use, especially as a remote company. I do like that callers don't have the awkward time on hold that they would have when we used to use Google Voice.
> 
> **Inconvénients**: The app has been buggy at times, and I have no idea when a call comes through if it came through Tresta or not. I want to know if it's a business call or a personal call when I see the caller ID.
> 
> Overall, it does the job because we do VERY LITTLE phone communcation as a business. We will be moving on from Tresta though as we continue to grow.

-----

### "Tresta Trial Review" — 1.0/5

> **Donna** | *1 février 2022* | Immobilier | Taux de recommandation : 0.0/10
> 
> **Avantages**: Relatively easy to register 
There’s nothing else to add here…
> 
> **Inconvénients**: The local number Tresta assigned to my business wasn’t functional with the majority of text messaging- Very disappointed in lack of customer support after promises of prompt attention and resolving the issue ( which was never done)
> 
> Although the service reps are pleasant on the phone, their assurances of finding resolutions to texting issues went unanswered and their customer support is very poor; also, they don’t have weekend support for subscribers.

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/195791/tresta)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/195791/Tresta/> |
| en-AE | <https://www.capterra.ae/software/195791/tresta> |
| en-AU | <https://www.capterra.com.au/software/195791/tresta> |
| en-CA | <https://www.capterra.ca/software/195791/tresta> |
| en-GB | <https://www.capterra.co.uk/software/195791/tresta> |
| en-IE | <https://www.capterra.ie/software/195791/tresta> |
| en-IL | <https://www.capterra.co.il/software/195791/tresta> |
| en-IN | <https://www.capterra.in/software/195791/tresta> |
| en-NZ | <https://www.capterra.co.nz/software/195791/tresta> |
| en-SG | <https://www.capterra.com.sg/software/195791/tresta> |
| en-ZA | <https://www.capterra.co.za/software/195791/tresta> |
| fr | <https://www.capterra.fr/software/195791/tresta> |
| fr-BE | <https://fr.capterra.be/software/195791/tresta> |
| fr-CA | <https://fr.capterra.ca/software/195791/tresta> |
| fr-LU | <https://www.capterra.lu/software/195791/tresta> |
| it | <https://www.capterra.it/software/195791/tresta> |

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada aide des millions de professionnels à trouver le bon logiciel. Découvrez les avis, les notes et les listes exhaustives d'outils informatiques.","email":"info@fr.capterra.ca","url":"https://fr.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://fr.capterra.ca/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Tresta","description":"Tresta est un système de téléphonie virtuel et une application mobile qui transforment n'importe quel smartphone en téléphone professionnel. Grâce à des fonctionnalités illimitées d'appels, d'envoi de SMS et de gestion des appels, Tresta aide votre entreprise à communiquer plus intelligemment et plus efficacement.\n\nPour seulement 15 $ par utilisateur et par mois, Tresta offre toutes les fonctionnalités dont vous avez besoin pour aider votre entreprise à se démarquer. De plus, il n'y a aucun contrat, aucuns frais de fonctionnalités premium, aucuns frais par minute et aucuns frais cachés.\n \nDémarrez dès aujourd'hui et essayez Tresta gratuitement pendant trente jours.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2606f995-7e54-4ee2-b99d-7a86164f62f9.png","url":"https://fr.capterra.ca/software/195791/tresta","@type":"SoftwareApplication","@id":"https://fr.capterra.ca/software/195791/tresta#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://fr.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.0,"bestRating":5,"ratingCount":3},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://fr.capterra.ca/software/195791/tresta#faqs","mainEntity":[{"name":"Qui utilise Tresta?","@type":"Question","acceptedAnswer":{"text":"Start-up et entreprises de toutes envergures. Tresta est entièrement évolutif et peut croître avec votre entreprise.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Systèmes téléphoniques","position":2,"item":"/directory/30084/telephony/software","@type":"ListItem"},{"name":"Tresta","position":3,"item":"/software/195791/tresta","@type":"ListItem"}],"@id":"https://fr.capterra.ca/software/195791/tresta#breadcrumblist"}]}
</script>