---
description: Lunchbox : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Lunchbox - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion de restaurant](/directory/20026/restaurant-management/software) > [Lunchbox](/software/196918/lunchbox)

# Lunchbox

Canonical: https://fr.capterra.ca/software/196918/lunchbox

Page : 1/2\
Suivant: [Page suivante](https://fr.capterra.ca/software/196918/lunchbox?page=2)

> Lunchbox est une plateforme technologique pour la gestion des commandes en ligne et le traiteur d'entreprise à grande échelle.
> 
> Conclusion : 7 utilisateurs lui ont donné la note de **3.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Lunchbox?

Les chaînes de restaurants modernes, les entreprises de restauration B2B, et les opérations d'entreprise à grande échelle.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **3.9/5** | 7 Avis |
| Simplicité | 3.4/5 | D'après l'ensemble des avis |
| Support client | 4.1/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 3.3/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 3.6/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 60% | (6/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Lunchbox Technologies
- **Fondé**: 2019

## Contexte commercial

- **À partir de**: 300,00 $ US
- **Public cible**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur)
- **Langues**: anglais
- **Pays disponibles**: Canada, États-Unis

##  Fonctionnalités

- Accès mobile
- Alertes/Notifications
- Base de données de clients
- Carte de fidélité
- Commande en ligne
- Devis
- Emplacements multiples
- Facturation
- For Catering Businesses
- Gestion des campagnes
- Gestion des commandes
- Gestion des conducteurs
- Gestion des expéditions
- Gestion des promotions
- Gestion des récompenses
- Gestion des réservations
- Génération d'offres
- Kitchen/Menu Management
- Logiciels CRM (gestion de la relation client)
- Point de vente (PDV)
- Promotion sociale
- Rapports et analyses
- Real-Time Data
- Routage
- Suivi de l'activité des clients
- Suivi des commandes
- Suivi des livraisons
- Third-Party Integrations

## Intégrations (9 au total)

- Meta for Business
- PayPal Enterprise Payments
- Revel Systems
- Segment
- Square Payments
- Stripe
- Toast POS
- Worldpay for Enterprise
- Zendesk Suite

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Logiciels de gestion de restaurant](https://fr.capterra.ca/directory/20026/restaurant-management/software)

## Catégories connexes

- [Logiciels de gestion de restaurant](https://fr.capterra.ca/directory/20026/restaurant-management/software)
- [Logiciels de fidélisation client](https://fr.capterra.ca/directory/10031/customer-loyalty/software)
- [Logiciels pour les traiteurs](https://fr.capterra.ca/directory/20023/catering/software)
- [Logiciels de livraison](https://fr.capterra.ca/directory/31261/delivery-management/software)
- [Logiciels de gestion des commandes](https://fr.capterra.ca/directory/30225/order-management/software)

##  Logiciels similaires

1. [Restroworks](https://fr.capterra.ca/software/142877/restroworks) — 4.9/5 (568 reviews)
2. [Square Point of Sale](https://fr.capterra.ca/software/154907/square-point-of-sale) — 4.6/5 (3021 reviews)
3. [Toast POS](https://fr.capterra.ca/software/136301/toast-pos) — 4.2/5 (549 reviews)
4. [SpotOn](https://fr.capterra.ca/software/197473/spoton-restaurant) — 4.3/5 (368 reviews)
5. [Genius](https://fr.capterra.ca/software/195074/Genius-for-Restaurants) — 4.5/5 (185 reviews)

## Avis

### "They understand restaurants" — 5.0/5

> **Doug** | *4 avril 2025* | Hôtellerie | Taux de recommandation : 9.0/10
> 
> **Avantages**: Lunchbox has a team that genuinely cares about independent restaurant's success, which is a rarity in modern software. They understand a lot of the challenges that face restaurants and are actively working on creating a system that will drive more revenue into the hands of operators. Specifically I would like to call out \[sensitive content hidden\], who were the lead on our transition to their platform - they were complete professionals and their hustle was out of this world.
> 
> **Inconvénients**: Their system can be tricky to navigate until you spend a fair amount of time with it. Additionally, they have two seperate admin dashboards which can be confusing, especially when training new team members
> 
> The company itself is positive - I believe they are hustling hard to make a product that helps us stand out in a crowded marketplace. Their people are tremendous, showing genuine care and actively working to find solutions to difficult problems.

-----

### "Tacombi/Lunchbox" — 5.0/5

> **Tony** | *25 novembre 2025* | Hôtellerie | Taux de recommandation : 10.0/10
> 
> **Avantages**: Support has been outstanding.  The platform can have their quirks, but support needs to be great and being bale to get your answers relatively quickly.
> 
> **Inconvénients**: The opposite of the pros.  At one point 1.0 was not working and support was lacking.  The help desk chat box can be better.  It should allow you to just move into a full screen.
> 
> My 4 year relationship has been good and growing. I've seen the platform grow from 1.0 to 2.0 and like the new controls.

-----

### "DO NOT USE LUNCHBOX\!\!" — 1.0/5

> **Luke** | *1 octobre 2024* | Restaurants | Taux de recommandation : 0.0/10
> 
> **Avantages**: Nothing.  It is expensive, very hard to set up, mediocre as a platform, broke constantly in the beginning and they won't let me leave.
> 
> **Inconvénients**: This company is a disaster.  Getting online ordering setup was extremely time consuming and unnecessarily complicated.  Nothing worked out the gate so we spent months constantly triaging issues with that Lunchbox couldn't understand.  It created chaos in our store and cost us a significant amount of business.  

The sales people assured us that everything we asked about was live but it turned out a lot of it was actually still in the development.  18 months later, all of those things are still "on the backlog" with no delivery timeline.  These are very basic functionalities like saving favorite orders including modifications.  

Everyone we dealt with was inept.  The original team were all fired and replaced with a new team that was at least responsive.  That team has since quit or been fired.  

We are now trying to leave so that we can have an online ordering platform that works and the company is threatening to charge us $6k to leave early.

-----

### "Great customer service" — 5.0/5

> **AHMED** | *18 février 2025* | Restaurants | Taux de recommandation : 10.0/10
> 
> **Avantages**: Anytime you need them they are available.
> 
> **Inconvénients**: Advance in technology and always they have new ideas.
> 
> \[sesitive content hidden\] a great person to work with with a lot of patient.

Thank you \[sesitive content hidden\]

-----

### "Alejandro Haro" — 5.0/5

> **Alejandro** | *20 février 2025* | Produits alimentaires | Taux de recommandation : 7.0/10
> 
> **Avantages**: The great Support we have received from \[sensitive content hidden\] \! \[sensitive content hidden\]  has been a great support. He’s been available to help whenever needed and takes the time to check up on us. If he notices any issues, he ensures to reach out himself for solutions.
> 
> **Inconvénients**: A few glitches but we have been able to get most resolved.
> 
> Good \! We appreciate the support from \[sensitive content hidden\]

-----

Page : 1/2\
Suivant: [Page suivante](https://fr.capterra.ca/software/196918/lunchbox?page=2)

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/196918/lunchbox)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/196918/Lunchbox/> |
| en-AE | <https://www.capterra.ae/software/196918/lunchbox> |
| en-AU | <https://www.capterra.com.au/software/196918/lunchbox> |
| en-CA | <https://www.capterra.ca/software/196918/lunchbox> |
| en-GB | <https://www.capterra.co.uk/software/196918/lunchbox> |
| en-IE | <https://www.capterra.ie/software/196918/lunchbox> |
| en-IL | <https://www.capterra.co.il/software/196918/lunchbox> |
| en-IN | <https://www.capterra.in/software/196918/lunchbox> |
| en-NZ | <https://www.capterra.co.nz/software/196918/lunchbox> |
| en-SG | <https://www.capterra.com.sg/software/196918/lunchbox> |
| en-ZA | <https://www.capterra.co.za/software/196918/lunchbox> |
| fr | <https://www.capterra.fr/software/196918/lunchbox> |
| fr-BE | <https://fr.capterra.be/software/196918/lunchbox> |
| fr-CA | <https://fr.capterra.ca/software/196918/lunchbox> |
| fr-LU | <https://www.capterra.lu/software/196918/lunchbox> |

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada aide des millions de professionnels à trouver le bon logiciel. Découvrez les avis, les notes et les listes exhaustives d'outils informatiques.","email":"info@fr.capterra.ca","url":"https://fr.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://fr.capterra.ca/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Lunchbox","description":"Lunchbox est une solution technologique pour les restaurants d'entreprise qui permet la gestion des commandes en ligne, le service traiteur B2B et l'engagement des clients sur une seule plateforme. Cette solution ouverte et évolutive intègre la commande omnicanale, optimise les opérations de commande, crée des programmes de fidélité efficaces, et fournit des outils de marketing ciblés pour aider les chaînes de restaurants modernes à développer leurs revenus en ligne.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/892f7abe-c352-4e33-85cb-979114a39ec7.png","url":"https://fr.capterra.ca/software/196918/lunchbox","@type":"SoftwareApplication","@id":"https://fr.capterra.ca/software/196918/lunchbox#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://fr.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.9,"bestRating":5,"ratingCount":7},"offers":{"price":"300","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"@type":"FAQPage","@id":"https://fr.capterra.ca/software/196918/lunchbox#faqs","mainEntity":[{"name":"Qui utilise Lunchbox?","@type":"Question","acceptedAnswer":{"text":"Les chaînes de restaurants modernes, les entreprises de restauration B2B, et les opérations d'entreprise à grande échelle.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Logiciels de gestion de restaurant","position":2,"item":"/directory/20026/restaurant-management/software","@type":"ListItem"},{"name":"Lunchbox","position":3,"item":"/software/196918/lunchbox","@type":"ListItem"}],"@id":"https://fr.capterra.ca/software/196918/lunchbox#breadcrumblist"}]}
</script>