--- description: Aaniie : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Aaniie - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'aide médicale à domicile](/directory/10036/home-health-care/software) > [Aaniie](/software/197065/smartcare) # Aaniie Canonical: https://fr.capterra.ca/software/197065/smartcare Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/197065/smartcare?page=2) > Une plateforme complète qui permet de mettre les bonnes pratiques en œuvre et améliore l'expérience des patients/soignants en augmentant l'engagement et la satisfaction. > > Conclusion : 19 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Aaniie? Les prestataires d'aide à domicile et de soins de santé à domicile sont concernés. SMARTcare fournit des flux de travail de bonnes pratiques, rationalise la facturation et la paie, tout en fournissant des informations commerciales approfondies aux établissements de tous bords. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 19 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: SMARTcare Software - **Pays**: Eau Claire, É.-U. - **Fondé**: 2012 ## Contexte commercial - **À partir de**: 195,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Accès mobile - Facturation - Gestion de la conformité - Gestion des calendriers - Gestion des clients - Gestion des dossiers patients - Gestion des employés - Gestion des plans de soins - Gestion des réclamations ## Intégrations (2 au total) - Google Calendar - QuickBooks Online Advanced ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels d'aide médicale à domicile](https://fr.capterra.ca/directory/10036/home-health-care/software) ## Catégories connexes - [Logiciels d'aide médicale à domicile](https://fr.capterra.ca/directory/10036/home-health-care/software) - [Logiciels soins à domicile](https://fr.capterra.ca/directory/30812/home-care/software) ## Logiciels similaires 1. [AxisCare](https://fr.capterra.ca/software/135068/non-medical-homecare-scheduling) — 4.6/5 (729 reviews) 2. [InMyTeam](https://fr.capterra.ca/software/215860/inmyteam) — 4.6/5 (85 reviews) 3. [eRSP](https://fr.capterra.ca/software/129443/ersp) — 4.2/5 (99 reviews) 4. [CareSmartz360](https://fr.capterra.ca/software/147660/caresmartz360) — 4.8/5 (181 reviews) 5. [ShiftCare](https://fr.capterra.ca/software/1016141/shiftcare) — 4.6/5 (144 reviews) ## Avis ### "Smartcare" — 5.0/5 > **Mark** | *31 juillet 2020* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: Ease of use for both admin and field. Scheduleing, payroll, billing and on boarding are all a dream > > **Inconvénients**: Could be better in the client set up with tasks, multilingual app would help > > Fantastic. \[SENSITIVE CONTENT HIDDEN\] and his team helped me set up my first VA client, we invoices on Tuesday and were paid the following Friday. 10 days to get paid by the VA unheard of. Great process, great product. ----- ### "Great platform and customer service" — 5.0/5 > **Beth** | *19 novembre 2024* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: I have been so pleased with our program's transition over to Aaniie. Their customer service has been above my expectations. They are responsive, proactive, and very easy to work with. They are patient with my teams and communicate well. This applies to every single person I have been in contact with. They are great\! The software is easy to use and we very much appreciate the integration with PCC. That's a game changer for us\! I recommend Aaniie without hesitation. > > **Inconvénients**: The issues with program we didn't like are being fixed by the developers. No other issues. ----- ### "Worst CRM I have ever used" — 2.0/5 > **Ruth** | *1 novembre 2024* | Hôpitaux et soins de santé | Taux de recommandation : 1.0/10 > > **Avantages**: the option to personalize the client and caregiver experience, lots of features such as ATS, automation > > **Inconvénients**: everything is way more overly complicated than it should be, and requires to much work and effort to do the most simplest tasks, very often support reps lack the ability to assist with guidance and instruction, no onboarding team or personalized onboarding, training videos give too few details, live chat or live rep is not often available, the app is extremely limited in online vs app feature accessibility > > The more I use the system the more it frustrates me. I think I could have simplified my life more had I ran my company off of an excel and other platforms. Very, very, disappointed. The sales rep was amazing and made everything look so simple and great. I regret signing a contract and have been extremely disappointed in many ways. I have worked with over 5 CRM systems in the past, this has been my worst experience ever. ----- ### "Team Love Homecare Review" — 4.0/5 > **Cassandra** | *18 août 2020* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: I like that I can access the software via multiple venues and that it is mostly easy to use on all of them. Generally speaking, when we've reached out to SmartCares customer service with ideas on how to make the software better, they always accomodate our requests. > > **Inconvénients**: There are a few ideas which I've extended to the development team that have not been implemented yet, such as the ability to delete messages, changing the two week task history to the two week notes history, making the staff able to view notes that are updated in the system rather then creating a PDF which needs to be manually uploaded, the ability to see the notes when clicking on the shift as an administrator instead of just showing the paperclip on the notes, location issues, the ability to cancel a shift from the app, availablity to extend indefiently, and giving the ability to text other staff directly from the app. > > As a whole, I am very pleased with the program and I understand that some of the changes I've suggested may not be applicable or realistic without a lot of work on their part. My staff has been very happy with the app overall and the only complaint they've had is the location issues. We will be continuing to use the program long term, and we highly recommend it to others. ----- ### "I thank God for SMARTcare" — 5.0/5 > **Melody** | *1 août 2020* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: I am so grateful for Smart Care\! The solution has made my business start up so easy. I get compliments on how professional and organize my new business appears due to Smart Care. I love the fact that you can speak to the developer and he will take your recommendations or suggestions into consideration. I honestly don’t know what I would’ve done without the software. > > **Inconvénients**: For our company, I would have to say I the ticketing process. However when I signed up I was assigned an onboarding specialist \[SENSITIVE CONTENT HIDDEN\]. If I have a quick question I normally just send her a text or call her directly. I have found this to be very helpful. She normally gets back to me immediately. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/197065/smartcare?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/197065/smartcare) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées