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Shipox DMS
Description de Shipox DMS
Le logiciel de gestion des livraisons Shipox est conçu pour fonctionner dans tous les domaines qui nécessitent un enlèvement et une livraison, tels que les sites Internet de commerce électronique, les supermarchés, les pharmacies, les restaurants, etc. Shipox vise à réorganiser les processus de livraison obsolètes adoptés par les entreprises afin de leur fournir les opérations de gestion de livraison les plus efficaces, les plus fiables et les plus compétitives sur le marché.
Qui utilise Shipox DMS?
Entreprise de livraison, entreprise de logistique, entreprise de livraison de nourriture, blanchisserie, pharmacie, restaurants, entreprise de livraison.
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Shipox DMS
Avis sur Shipox DMS
Great DMS system for Logistics company
Avantages :
- Orders Management - Fast fixes - Integration with local e-commerce platforms - Great customer service agents and sales reps.
Inconvénients :
- Some optional features should be added.
amazing team
Avantages :
excellence customer experience and support 24/7
Inconvénients :
there is no branch for the company in saudi arabia
Alternatives envisagées :
Sexy on the outside. Ugly on the inside.
Commentaires : Bad. Perhaps we didn't ask many questions before
Avantages :
- Good Web Design: Nice colors and UI elements.
Inconvénients :
- No admin API: You won't be able to manage or apply your own logic as an administrator, because they don't have APIs with admin privileges. - Integrations are prone to errors: We spent more than 6 months trying to get the team to set up just one integration with Salla. The already sat up integrations such as Zid often produces errors and orders don't reach Shipox's dashboard. - Doesn't support extra COD charges: You won't be able to apply extra COD charge as their system doesn't support it. - Route optimization doesn't work: Despite their advertising that they have route optimization, sadly after 5 months of purchasing their product, we found out their route optimization solution wasn't ready yet. - Slow responding customer support: Their customer support team doesn't respond quickly to you in case of critical issues. We had to contact the development team lead directly in case we experience emergency issues. - Expensive add ons: They will charge you massive amounts of money for small features. Integrating your SMS provider with Shipox will cost you more than $2000.
Mohamed Ashraf
Avantages :
flexibility of the team for enhancements
Inconvénients :
lack of handover between internal shipox teams
Great software to deploy for a startup
Avantages :
We had a great interaction with the team, they were always easy to comunicate. We did count with a great IT team at the time and they help us go through the whole process. We like many of the features that were ready to use after the setup
Inconvénients :
As per described we didnt have a IT team, so the set up was not as fast however they did offer us an option to have all handled by them. Still it would have been nice to have a more simple setup.