--- description: ShipTime : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ShipTime - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de suivi d'expédition](/directory/31602/shipment-tracking/software) > [ShipTime](/software/198849/shiptime) # ShipTime Canonical: https://fr.capterra.ca/software/198849/shiptime Page : 1/21\ Suivant: [Page suivante](https://fr.capterra.ca/software/198849/shiptime?page=2) > La solution d'expédition complète de ShipTime fournit des outils faciles à utiliser vous permettant d'expédier et de suivre tous vos envois. > > Conclusion : 500 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ShipTime? La solution d'expédition complète de ShipTime fournit des outils faciles à utiliser qui permettent aux PME d'expédier et de suivre tous leurs envois. ShipTime se charge de trouver le transporteur qui offre le meilleur prix à votre place. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 500 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: ShipTime - **Fondé**: 1999 ## Contexte commercial - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur) - **Langues**: anglais, français - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Alertes/Notifications - Calcul du prix d'envoi - Gestion de l'e-commerce - Gestion des expéditions - Gestion des factures - Intégration de sites web - Suivi des commandes - Suivi des expéditions - Suivi des statuts - Tableau de bord d'activités - Étiquettes d'expédition ## Intégrations (6 au total) - Adobe Commerce - BigCommerce - OpenCart - Shopify - WooCommerce - WordPress ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de suivi d'expédition](https://fr.capterra.ca/directory/31602/shipment-tracking/software) ## Catégories connexes - [Logiciels de suivi d'expédition](https://fr.capterra.ca/directory/31602/shipment-tracking/software) - [Logiciels de gestion des livraisons](https://fr.capterra.ca/directory/30104/shipping/software) ## Logiciels similaires 1. [Pirate Ship](https://fr.capterra.ca/software/172133/pirate-ship) — 4.9/5 (1004 reviews) 2. [Easyship](https://fr.capterra.ca/software/170399/easyship) — 4.3/5 (276 reviews) 3. [Freightview](https://fr.capterra.ca/software/136895/freightview) — 4.7/5 (743 reviews) 4. [Stamps.com](https://fr.capterra.ca/software/90069/stamps-com) — 4.4/5 (919 reviews) 5. [ShippyPro](https://fr.capterra.ca/software/164065/shippypro) — 4.7/5 (152 reviews) ## Avis ### "The Lost then Found Christmas Parcel" — 5.0/5 > **Connie** | *24 janvier 2025* | Médias de diffusion | Taux de recommandation : 10.0/10 > > **Avantages**: \[sensitive content hidden\] personally helped us trace a lost Christmas parcel caught in the holiday and postal strike rush. Despite Ship Time staff efforts to keep trying, we had just about given up hope when Peter took it upon himself to break through some of the miscommunication barriers and there it was. > > **Inconvénients**: Although all those who answered our calls and emails were very polite, a difficulty was never being able to connect with the same person over the month-long search. Another difficulty was reaching the courier, CanPar, again despite Ship Time's efforts. > > We were delighted when that Christmas parcel turned up in Calgary, a month late, but again thanks to \[sensitive content hidden\], it got there\! What a great example he is to the staff at Ship Time and all couriers out there about going the extra mile (kilometer) for a client. ----- ### "Beware of hidden charges" — 1.0/5 > **Nita** | *11 décembre 2025* | Services sans fil | Taux de recommandation : 0.0/10 > > **Avantages**: Easy to set up prices are good until you get dinged a second time to have your undelivered parcel sent back. > > **Inconvénients**: Tried to ship a parcel from London to my daughter in Ottawa. First delivery attempted, no notice of undelivered \& taken back to a holding depot (over an hour bus ride away from her). I called Shiptime to arrange another delivery attempt giving special instructions about the delivery (which were agreed upon by the agent I spoke to) these special instructions were clearly not passed to the driver as a second attempt was unsuccessful for the reasons discussed in the special instructions. The parcel was again taken back to the holder location and within 3 days arrived back to me in London. No correspondence from Shiptime. Then 3 weeks later, a charge to my credit card for the return of the undelivered parcel back to me in London. And when I questioned the charge was told I agreed to this in the small print. Beware of hidden charges and useless customer service. Don’t be fooled by the good prices…..this was the most expensive parcel that never ever got delivered\!\!\! > > Used it twice and neither item was actually delivered to the actual address like paid for. First had to be picked up at a local location. The second parcel never delivered and actually sent back to me. ----- ### "Overcharged 5× the Shipping Cost and No Resolution After 2+ Months" — 1.0/5 > **Kamalesh** | *11 août 2025* | Transport routier/ferroviaire | Taux de recommandation : 0.0/10 > > **Avantages**: The initial booking process was straightforward, and the shipping quote was competitive before unexpected charges were applied. > > **Inconvénients**: Overcharged nearly 5× the quoted price without proof or explanation, extremely slow communication, and no resolution or refund even after two months of follow-ups. > > I had an extremely frustrating experience with ShipTime. On May 28, 2025, my brother and I shipped a parcel from Ontario to Halifax. The expected cost was reasonable, but instead I was charged $349.46 — nearly five times the original price — without any warning, proof, or breakdown of why this happened. When I contacted ShipTime, they claimed the carrier applied “adjustment charges” due to incorrect parcel measurements. However: 1.They never provided proof of these supposed discrepancies. 2.I was never given a chance to verify before being charged. 3.They admitted in emails they still had “no update” on my refund request. It’s been over two months of back-and-forth, with slow communication and no transparency. I’ve complied with every request, but my money is still tied up. This experience has destroyed my trust in ShipTime. I strongly recommend other shippers take detailed photos, double-check invoices, and consider other providers if you value clear communication and accurate billing. ----- ### "Horrific Experience" — 1.0/5 > **Amanda** | *29 août 2024* | Santé, bien-être et fitness | Taux de recommandation : 0.0/10 > > **Avantages**: Speed of pick up. Accurate delivery date. Cost (but see below as it cost me $2000 in lost stuff) > > **Inconvénients**: I sent 13 boxes from Edmonton to toronto and thought I was so lucky to get a good price through Ship Time and Loomis Courier. The way my boxes were treated was horrible. They delivered to my door which was nice, but the guys threw my boxes on the floor in front of me. Despite insurance and excellent packing, my $1500 TV and $500 of dishes were crushed (the TV was CRUSHED on 3 of 4 sides). They said the items were "excluded from insurance". READ this contract in detail if you are going through them. I HIGHLY recommend NOT going with this service (at least NOT LOOMIS)\! > > Terrible experience. Please do not go through this service for shipping anything of value. My be good for clothes, as the boxes were open and crushed, but clothes don't get damaged. ----- ### "satisfaction with shiptime" — 4.0/5 > **Anouk** | *21 décembre 2021* | Biens de consommation | Taux de recommandation : 8.0/10 > > **Avantages**: Easy to create shipping labels, tracking and pricing. > > **Inconvénients**: There are certain carriers that will not honor what we have purchased and.... Not a software issue but still an issue since we are purchasing transport and carriers dont honor their service. We have banished some carriers from our possibility. > > really good. Rarely do we have issues and mostly resolved fast with customer service. ----- Page : 1/21\ Suivant: [Page suivante](https://fr.capterra.ca/software/198849/shiptime?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/198849/shiptime) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Données structurées