--- description: Ascent360 : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Ascent360 - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CDP (Customer Data Platform)](/directory/31334/customer-data-platform/software) > [Ascent360](/software/199679/ascent360) # Ascent360 Canonical: https://fr.capterra.ca/software/199679/ascent360 Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/199679/ascent360?page=2) > Exploitez le plein potentiel des données de vos clients et envoyez des messages personnalisés individuels à grande échelle. > > Conclusion : 19 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Ascent360? Ascent360 offre ses services à diverses marques B2C en PME. Les secteurs ciblés incluent, mais sans s'y limiter : commerces de détail, vêtements d'extérieur, complexes hôteliers, centres de villégiature, bijoux et vélos. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 19 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Ascent360 - **Pays**: Golden, É.-U. - **Entreprise fondée en**: 2013 ## Contexte commercial - **À partir de**: 10,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000 - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Canada, Royaume-Uni, États-Unis ## Fonctionnalités - A/B Testing - Actions découlant d'un événement - Analyse des campagnes - Automatisation du marketing - Campagnes de drip marketing - Gestion des campagnes - Gestion des contacts - Gestion des modèles - Logiciels CRM (gestion de la relation client) - Marketing multicanal - Marketing par courriel - Marketing social - Pages de renvoi et formulaires web - Personnalisation - Profils de clients - ROI Tracking - Segmentation - Segmentation de la clientèle - Suivi des courriels - Suivi des visiteurs de sites web - Third-Party Integrations ## Intégrations (4 au total) - BigCommerce - Lightspeed eCommerce - Shopify - WooCommerce ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels CDP (Customer Data Platform)](https://fr.capterra.ca/directory/31334/customer-data-platform/software) ## Catégories connexes - [Logiciels CDP (Customer Data Platform)](https://fr.capterra.ca/directory/31334/customer-data-platform/software) - [Logiciels de marketing automation](https://fr.capterra.ca/directory/6/marketing-automation/software) - [Outils de marketing par courriel](https://fr.capterra.ca/directory/30013/email-marketing/software) ## Logiciels similaires 1. [Klaviyo](https://fr.capterra.ca/software/156699/klaviyo) — 4.6/5 (530 reviews) 2. [Manago AI](https://fr.capterra.ca/software/134496/salesmanago-marketing-automation) — 4.5/5 (249 reviews) 3. [Meiro](https://fr.capterra.ca/software/190554/meiro) — 4.9/5 (22 reviews) 4. [ZoomInfo Sales](https://fr.capterra.ca/software/168264/ZoomInfo-sales) — 4.1/5 (320 reviews) 5. [Pipedrive](https://fr.capterra.ca/software/132666/pipedrive) — 4.5/5 (3056 reviews) ## Avis ### "Incredible Support" — 4.0/5 > **Travis** | *27 avril 2020* | Sports | Taux de recommandation : 7.0/10 > > **Avantages**: The service you get from Ascent is the highlight. They are great partners who can help you accomplish anything you set out to do. They're willing to let you be as autonomous or hands on as you need. As our sophistication as an org grew, they're ability to evolve and become more consultative and strategic matched it. > > **Inconvénients**: It's getting better, but at times the speed of the software is slower than what I've seen from other systems. ----- ### "All-in-One CRM Built for the Complexity of Resort Marketing" — 5.0/5 > **Matt** | *9 juin 2026* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Beyond Ascent 360's capabilities as a unified platform for customer data, email marketing, and SMS marketing, they also offer the best customer service in the game. Ski resort data is notoriously complex, and Ascent 360's support team understood our data as well as we did — which made transitioning off our previous platform seamless. Their willingness to assist with customer segmentation, email and SMS automations, and general database questions that served our business was truly exceptional. This is one of the best decisions we made at Powder Mountain that really improved our marketing capabilities. > > **Inconvénients**: The platform's depth of features can feel overwhelming at first — but that's really a reflection of how robust the tool is. Once you're up and running, that same depth becomes one of its biggest strengths. > > 10/10. The transition was smooth, and the ability to get ongoing support as our marketing team evolved was fantastic. ----- ### "A True Extension of Our Team" — 5.0/5 > **Eric** | *9 juin 2026* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: What I liked most about Ascent360 was the combination of strong customer support, reliable database management, and deep industry knowledge. Their team was responsive, easy to work with, and understood the unique needs of the our industry, and destination marketing space. Ascent360 helped make complex customer data more usable and actionable, especially when it came to complex integrations, managing guest records, segmentation, and campaign activation. It was clear they understood both the technical side of the database and the real-world marketing use cases we were to supporting. > > **Inconvénients**: There can be a learning curve when first getting familiar with the UX, especially for users who are newer to database management or segmentation. Once our team became more familiar with how the platform is organized, the workflows made sense and became easier to navigate. > > Working with Ascent360 felt less like managing a vendor relationship and more like partnering with an extension of our own team. What stood out most was the team and the level of support they provided. It never felt like we were just working with a vendor. It felt like we were working with people who were part of our internal team and genuinely understood our systems, processes, and business. They were responsive, knowledgeable, and easy to work with, which made a big difference when navigating complex integrations, customer data, segmentation, and marketing activation needs. ----- ### "An Indispensable Part of Our Marketing and Customer Relationship Building" — 5.0/5 > **Todd** | *30 mars 2021* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: From the very beginning, Ascent360 has provided Alpine Shop with an integrated database from multiple sources that we could use effectively to get our marketing messages out to our customers on a timely and interest-based manner. Along the way, they have been instrumental in helping us get a better idea of what aspects of our marketing were most successful and getting direct feedback from our customers. We've worked with Ascent360 for more than 10 years at this point, and every account manager that I have worked with has helped add more and more effective tools for us to use. Can't recommend them highly enough > > **Inconvénients**: The only thing that I have had problems with have been almost exclusively with the audience selector which can hang on some requests. Every time that issue has come up, however, an account rep has taken care of the issue in a matter of minutes. > > Our original problem dealt with multiple silos of information that we needed combined into one integrated database. Since that time, Ascent360 has grown to include all of our email sends, customer survey results, developing a bridge between our point of sale system and our traffic counters, and many more. ----- ### "Ascent360 for our Bike Shop" — 4.0/5 > **Greg** | *13 octobre 2023* | Articles de sport | Taux de recommandation : 9.0/10 > > **Avantages**: The integration was painless and it's great for us to have our customers loaded into our email client right away without any data dumping or manual uploading. I appreciate that it's easy to build up lists for specific customers and contact them right away > > **Inconvénients**: The email builder is ok. I'd love to have a website email pop up functionality come straight from Ascent360 > > I've spent much less time uploading email lists and keeping them current. Email automation has both increased our customers experience and driven traffic in stores ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/199679/ascent360?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/199679/ascent360) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées