--- description: Zoho Commerce : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Commerce - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels e-commerce multicanal](/directory/31281/multi-channel-ecommerce/software) > [Zoho Commerce](/software/202282/zoho-commerce) # Zoho Commerce Canonical: https://fr.capterra.ca/software/202282/zoho-commerce Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/202282/zoho-commerce?page=2) > Créez votre propre boutique en ligne grâce à Zoho Commerce. Profitez d’une boutique en ligne au design professionnel, sans avoir à payer de concepteur. > > Conclusion : 59 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Zoho Commerce? Zoho Commerce propose des plans compétitifs adaptés à tous les besoins et budgets. Cette solution s'adresse aux entrepreneurs en herbe, aux start-up de vente en ligne et aux petites et moyennes entreprises. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 59 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.1/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Zoho - **Entreprise fondée en**: 1996 ## Contexte commercial - **À partir de**: 15,00 € - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile) - **Langues**: allemand, anglais, chinois, chinois traditionnel, coréen, espagnol, français, indonésien, japonais, portugais, thaï, vietnamien - **Pays disponibles**: Afrique du Sud, Allemagne, Arabie saoudite, Australie, Brésil, Canada, Chili, Espagne, France, Guadeloupe, Inde, Indonésie, Italie, Japon, Kenya, Maldives, Mexique, Nigéria, Nouvelle-Zélande, Philippines et 5 de plus ## Fonctionnalités - Accès mobile - Bibliothèque de contenu - Catalog Management - Catégorisation/regroupement - Correction en temps réel - Créateur de boutiques en ligne - Création de catalogues - Domaines personnalisés - Fonction de glisser-déposer - For Small Businesses - Gestion SEO - Gestion de contenu - Gestion de l'e-commerce - Gestion de site web - Gestion des avis - Gestion des bons de commande - Gestion des canaux - Gestion des commandes - Gestion des expéditions - Gestion des modèles - Gestion des prix - Gestion des promotions - Gestion des retours - Gestion des stocks - Importation et exportation de données - Intégration de place de marché électronique - Logiciels CRM (gestion de la relation client) - Marketing multicanal - Marketing par courriel - Modèles prédéfinis - Options de paiement - Pages de renvoi et formulaires web - Panier d'achat - Personnalisation - Rapports et analyses - Rapports et statistiques - Recherche/Filtre - Suivi de l'inventaire - Sécurité des données - Third-Party Integrations - Website Hosting ## Intégrations (29 au total) - 2Checkout - Avalara - CSG Forte - EasyPost - Easyship - Envia.com - FedEx Ship Manager - Forte - Google Analytics 360 - Mailchimp - PayPal - Razorpay - Shiprocket - Stripe - Weglot ... et 14 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels e-commerce multicanal](https://fr.capterra.ca/directory/31281/multi-channel-ecommerce/software) ## Catégories connexes - [Logiciels de commerce en ligne](https://fr.capterra.ca/directory/3/ecommerce/software) - [Logiciels e-commerce pour PME](https://fr.capterra.ca/directory/31259/small-business-ecommerce/software) - [Logiciels e-commerce multicanal](https://fr.capterra.ca/directory/31281/multi-channel-ecommerce/software) - [Logiciels d'inventaire](https://fr.capterra.ca/directory/30106/inventory-control/software) - [Outils création site web](https://fr.capterra.ca/directory/30935/website-builder/software) ## Logiciels similaires 1. [Shopify](https://fr.capterra.ca/software/83891/shopify) — 4.5/5 (6689 reviews) 2. [Wix](https://fr.capterra.ca/software/169007/wix) — 4.4/5 (10668 reviews) 3. [WooCommerce](https://fr.capterra.ca/software/187800/woocommerce) — 4.5/5 (1042 reviews) 4. [Squarespace](https://fr.capterra.ca/software/143461/squarespace) — 4.5/5 (3398 reviews) 5. [PrestaShop](https://fr.capterra.ca/software/134005/prestashop) — 4.3/5 (332 reviews) ## Avis ### "Innow8's Feedback" — 5.0/5 > **Deeppak** | *15 avril 2026* | Gestion de l'enseignement | Taux de recommandation : 8.0/10 > > **Avantages**: Zoho Commerce seamlessly integrates with Zoho Books and Zoho CRM, along with multiple shipping options, creating a unified ecosystem for business operations. It also offers its own built-in payment solution, eliminating the need for third-party tools. All these features come together as a one-click solution, simplifying processes and saving time. With everything accessible through a single dashboard, even the CEO can easily monitor and manage the entire business—this is the true beauty of Zoho. > > **Inconvénients**: We have repeatedly requested the Zoho team to develop a simpler and more efficient Quote workflow—specifically enabling easy quotation creation and allowing customers to directly download PDFs—which is essential for businesses like ours where we handle a high volume of large, customized quotations. However, despite multiple follow-ups, this requirement has not yet been addressed by the development team, making the quoting process less streamlined than expected. Additionally, features like mandatory SKU creation with auto-generated sequential numbering are still missing, which creates challenges in maintaining proper product organization and inventory consistency. > > Overall, the experience with Zoho Commerce has been good, especially in terms of integrations and ease of management. However, there is still room for improvement. Key features such as a streamlined quotation creation process and allowing customers to directly download PDFs should be added. Expanding shipping integrations (e.g., Blue Dart) would also enhance functionality. Additionally, implementing mandatory SKU generation with auto-numbering in sequence would improve inventory management. Some features, like the Zoho Slider, require better stability, and the platform would benefit from more modern and flexible theme options. ----- ### "One Single Software to Manage it ALL" — 4.0/5 > **Ashish** | *8 février 2023* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: Zoho Commerce has a tight integration with corresponding backend systems like Books, Inventory, SalesIQ, CRM etc which means that it becomes very easy to manage the after sales actions like order \& inventory management, accounts, customer relationship etc. > > **Inconvénients**: Most critical missing feature is bulk upload of product images and specifications. It takes a LOT of time to bulk upload products via excel and then map each variant manually to image in GUI. > > Overall experience (tech system, features, security, integrations, support) has been quite good. Also, Zoho Commerce need to have a dedicated customer care toll free call facility as well as real time chat facility like their other products. Zoho Commerce is a customer facing software (unlike Books) hence it becomes critical to get support from Zoho team. ----- ### "After using for more than 6 months" — 3.0/5 > **Abhishek** | *1 avril 2022* | Vente au détail | Taux de recommandation : 4.0/10 > > **Avantages**: Easy integration with Zoho inventory and Books so invoicing and inventory management is much easier, integration with Google, FB etc is good > > **Inconvénients**: Very less known in market, many 3rd party players do not provide support for this. Buggy many a times. Payment gets stuck in Razorpay. If you are suing multiple warehouses, commerce show stock combining from all warehouses even though we assign 1 particular warehouse to commerce. ----- ### "Best In class and Best ecommerce solution" — 5.0/5 > **sushil** | *31 mai 2022* | Matériel informatique | Taux de recommandation : 10.0/10 > > **Avantages**: This software has given us the freedom to work from anywhere and syncing our inventory to accounts to control of every transaction in all aspects, not only this we can control lot of things from our mobile apps > > **Inconvénients**: nothing much yes some features which we need to try as per our marketing and sales strategy is the limitation on all saas based ecommerce platform whether it is shopify or big commerce > > we are building the biggest B2B parts and accessories store in India for service centers, field engineers and repair shops. we have the freedom to move our business from B2B to B2B2C with lot of other supporting apps like zoho salesiq, marketing automation and zoho campaigns ----- ### "Zoho Commerce has changed the way our customers now shop and place orders\!" — 5.0/5 > **Farhan** | *28 juillet 2022* | Vente en gros | Taux de recommandation : 10.0/10 > > **Avantages**: The software is easy to use, has a variety of design templates to choose from, easily synchronizes with other Zoho and non-Zoho applications, and is as good as any top-of-the-line e-commerce application on the market today. > > **Inconvénients**: We found only a few features missing but it is also due to the fact that our business model requires features that are not common to most other e-commerce businesses. On this front, the Zoho design and engineering teams have been very cooperative and are working with us to incorporate these custom features for us. > > We always had a traditional method of receiving orders and providing stock availability to our wholesale customers, via email and phone calls. This resulted in a very time-consuming and costly process for our company. With Zoho Commerce, our customers are now able to see the stock status of our products in real-time and place their orders without having to call us. Our cost and time savings have thus increased considerably. ----- Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/202282/zoho-commerce?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/202282/zoho-commerce) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées