--- description: UPbook : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: UPbook - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de fidélisation client](/directory/10031/customer-loyalty/software) > [UPbook](/software/202326/upbook) # UPbook Canonical: https://fr.capterra.ca/software/202326/upbook > UPbook Concierge est votre équipe de réception à distance entièrement intégrée au processus de votre cabinet et aux systèmes logiciels. > > Conclusion : 5 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise UPbook? La solution aide les propriétaires de cabinets médicaux et leurs équipes à transformer plus d'appels en rendez-vous. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 5 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: UPbook - **Entreprise fondée en**: 2018 ## Contexte commercial - **À partir de**: 100,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Carte de fidélité - Cartes de fidélité - Gestion des promotions - Gestion des récompenses ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de fidélisation client](https://fr.capterra.ca/directory/10031/customer-loyalty/software) ## Catégories connexes - [Logiciels de fidélisation client](https://fr.capterra.ca/directory/10031/customer-loyalty/software) - [Logiciels d'agenda](https://fr.capterra.ca/directory/30757/appointment-scheduling/software) ## Logiciels similaires 1. [Jobber](https://fr.capterra.ca/software/127994/jobber) — 4.6/5 (1456 reviews) 2. [Vagaro](https://fr.capterra.ca/software/153752/vagaro) — 4.7/5 (3634 reviews) 3. [Kangaroo](https://fr.capterra.ca/software/149363/kangaroo-rewards) — 4.9/5 (250 reviews) 4. [Calendly](https://fr.capterra.ca/software/148036/calendly) — 4.7/5 (4098 reviews) 5. [Google Calendar](https://fr.capterra.ca/software/213340/google-calendar) — 4.8/5 (4121 reviews) ## Avis ### "If you're not using UPbook you're missing out\!" — 5.0/5 > **Annamarie** | *7 avril 2021* | Vétérinaire | Taux de recommandation : 10.0/10 > > **Avantages**: Almost instant conversion rate, Easy to navigate, Increased client retention rate, Option to listen to calls and assess where improvements need to be made. Set up goals and reward programs for staff. > > **Inconvénients**: To be honest, we have no cons to report at this time > > Our office is in LOVE with UPbook\! Since we started using this software our call performance, client retention rate, overall revenue, and call to appointment conversion rates have literally skyrocketed.... The phone system offers all the features you could possible need and set up is a breeze. You and your staff have the option to listen to calls, assess them and make any needed changes or improvements in how your staff interacts with clients, especially your new clients. They're always adding new features to help make our job a little easier. The dashboard is very user friendly and customer support is absolutely outstanding. You can even set up goals and reward programs to help keep up the team moral. We are so glad we went with UPbook, it's been a real game changer for our clinic. ----- ### "Improvement of customer service" — 5.0/5 > **Ray** | *6 avril 2021* | Vétérinaire | Taux de recommandation : 10.0/10 > > **Avantages**: Recording phone calls is a must to stay on top of our employees, and make sure the customer is being taken care of. The ability to review calls, especially if a problem occurred, helps to improve the customer satisfaction. The recent addition of a texting option using the same telephone number has helped the receptionist in confirming appointments. It's also reaching the younger demographic of clients who prefer texting rather than phone calls. We implemented a reward system as well to reward our receptionist who consistently book our new client calls. > > **Inconvénients**: The software is still developing. I haven't found anything I don't like. ----- ### "UpBook Review" — 4.0/5 > **Cindy** | *12 avril 2021* | Vétérinaire | Taux de recommandation : 8.0/10 > > **Avantages**: Ability to put several (4) calls on hold at one time, large screen, easy to read. > > **Inconvénients**: It was a bit glitchy at first. There were issues with specific phones that ended up being a simple fix, but it took a while to get to the solution. Sometimes we have echoing voices on calls and it does drop calls sometimes. > > It took about 3 months to get the system set up the way we wanted. It had a few glitches but they were all solved. ----- ### "UPbook is fantastic\!" — 4.0/5 > **Kelly** | *7 avril 2021* | Vétérinaire | Taux de recommandation : 10.0/10 > > **Avantages**: UPbook has helped me grow my business significantly. The start up process was relatively simple, the features of the program are numerous and easy to use and UPbook's customer service is dedicated to helping my business succeed. > > **Inconvénients**: The original phones that were installed for my business had some significant issues that translated into poor audio as well as dropped calls. UPbook did provide significant technical support \& worked to resolve this problem. In the end we were given a new phone system which resolved the issues. > > Using UPbook has enabled us to have limitless phone lines and we never miss a phone call. ----- ### "Upbooks has been a saviour during these crazy times" — 5.0/5 > **Cheryl** | *12 avril 2021* | Vétérinaire | Taux de recommandation : 8.0/10 > > **Avantages**: We love the ease of use as well as the answer service when we are unable to get to the phone. > > **Inconvénients**: We do get some mistakes on the messages that are taken > > The service is excellent. Whenever we have an issue they address it right away\! ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/202326/upbook) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées