---
description: Emotive : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Emotive - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Plateformes SMS marketing](/directory/30842/sms-marketing/software) > [Emotive](/software/202425/emotive)

# Emotive

Canonical: https://fr.capterra.ca/software/202425/emotive

Page : 1/6\
Suivant: [Page suivante](https://fr.capterra.ca/software/202425/emotive?page=2)

> Emotive permet aux entreprises d'e-commerce de développer des relations individuelles avec leurs clients grâce à une messagerie conversationnelle.
> 
> Conclusion : 106 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.3/5** | 106 Avis |
| Simplicité | 4.4/5 | D'après l'ensemble des avis |
| Support client | 4.3/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.2/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Emotive

## Contexte commercial

- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: États-Unis

##  Fonctionnalités

- Accès mobile
- Ciblage du public
- Coupons mobiles
- Envoi de SMS en masse
- Gestion des campagnes
- Gestion des contacts
- Logiciels CRM (gestion de la relation client)
- Messagerie bidirectionnelle
- Messagerie planifiée
- Personnalisation de messages
- Rapports et analyses
- Réponses automatisées
- SMS Marketing
- Segmentation de la clientèle
- Suivi de l'engagement
- Transfert à un agent

## Intégrations (11 au total)

- BigCommerce
- Gorgias
- Help Scout
- Justuno
- Klaviyo
- Mailchimp
- Shopify
- Slack
- WooCommerce
- Zapier
- Zendesk Suite

## Ressources d'aide

- Service client/courriel
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)

## Category

- [Plateformes SMS marketing](https://fr.capterra.ca/directory/30842/sms-marketing/software)

## Catégories connexes

- [Plateformes SMS marketing](https://fr.capterra.ca/directory/30842/sms-marketing/software)
- [Logiciels de commerce en ligne](https://fr.capterra.ca/directory/3/ecommerce/software)
- [Logiciels de marketing mobile](https://fr.capterra.ca/directory/31308/mobile-marketing/software)
- [Logiciels de marketing conversationnel](https://fr.capterra.ca/directory/31562/conversational-marketing-platform/software)

##  Logiciels similaires

1. [Project Broadcast](https://fr.capterra.ca/software/1059384/project-broadcast) — 4.9/5 (647 reviews)
2. [SlickText](https://fr.capterra.ca/software/155430/slicktext-com) — 4.8/5 (268 reviews)
3. [Omnisend](https://fr.capterra.ca/software/153508/omnisend) — 4.7/5 (836 reviews)
4. [TextP2P](https://fr.capterra.ca/software/183310/text-p2p) — 5.0/5 (124 reviews)
5. [Salesmsg](https://fr.capterra.ca/software/160386/salesmsg) — 4.6/5 (75 reviews)

## Avis

### "We’ve tried plenty of SMS tools in the past" — 5.0/5

> **Paul** | *25 septembre 2024* | Marketing et publicité | Taux de recommandation : 7.0/10
> 
> **Avantages**: The platform itself is super intuitive, but what really stands out is their support. Need help? You’re not filling out tickets or waiting for days—you’re literally one text away from someone jumping in to save the day.
> 
> **Inconvénients**: Pricing can scale quickly: While it’s affordable for small brands, be aware—if you start seeing major success, the cost will rise along with your results. It’s not a dealbreaker, just something to keep an eye on.
> 
> We’ve tried plenty of SMS tools in the past, and so far, most of them fall short. But Emotive? It’s a whole different story. Emotive has consistently helped our eCommerce clients pull in solid leads and real-world sales. Case in point: in just our first three months, we tripled our SMS opt-ins. Yup, 3x.

-----

### "Easy to use\!" — 5.0/5

> **Karen** | *14 août 2024* | Vente au détail | Taux de recommandation : 10.0/10
> 
> **Avantages**: The great customer service and the people
> 
> **Inconvénients**: Just the learning process, but once you got it it is super easy and awesome to use.
> 
> Great\!\! The staff are so helpful and helped when needed.

-----

### "A Personalised Way to Communicate with Customers" — 4.0/5

> **Ioana** | *22 mai 2024* | Santé, bien-être et fitness | Taux de recommandation : 7.0/10
> 
> **Avantages**: Great customer service and representative team- every member I've worked with on our service has been fantastic. 

The service is robust with good analytics and best case studies. However, getting customers phone numbers can prove challenging and there needs to be specific consideration to your strategy of how you will do so. 

It is probably the best text tool available on the market at this time, and they have a good ROAs return rate, assuming you have new customers and phone numbers collecting at all times. 

They paired us up with a similar company to review what they were doing which was a fantastic aid. 

Overall, Emotive has become a customer support channel for us.
> 
> **Inconvénients**: You cannot leave their contract and are essentially signing onto a year-long contract. 

Currently there are more companies doing this type of advertising and customers are more likely to unsubscribe as opposed to email. We've had several customers be disappointed that they could not call us, or had to explain why we had an American \# when we are based in Canada.
> 
> We had a negative experience to start as the app needs support in terms of new customers and constantly growing a phone list. Luckily, after this experience, EMotive was able to turn this around for us and provides us good ROAs month over month.

-----

### "Great software" — 5.0/5

> **Stephen** | *9 mai 2024* | Mode et vêtements | Taux de recommandation : 8.0/10
> 
> **Avantages**: The automations and personalized flows were awesome
> 
> **Inconvénients**: The contract terms were vague. And support wasn't overly strong with communication

-----

### "Customer Centric SMS Experiences" — 5.0/5

> **Matt** | *19 décembre 2024* | Vente au détail | Taux de recommandation : 10.0/10
> 
> **Avantages**: emotive has brought a personalized customer centric experience to our customers and has helped us to engage our customer base and boost our sales in the process.  We have a measurable increase in customer engagement and in revenue since we began working with emotive.
> 
> **Inconvénients**: Nothing worthy of note. Although their support is off seas, they are always available to help.
> 
> I really appreciate the custom and hands on approach to working on engaging the customer through SMS.

-----

Page : 1/6\
Suivant: [Page suivante](https://fr.capterra.ca/software/202425/emotive?page=2)

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/202425/emotive)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/202425/Emotive/> |
| en-AE | <https://www.capterra.ae/software/202425/emotive> |
| en-AU | <https://www.capterra.com.au/software/202425/emotive> |
| en-CA | <https://www.capterra.ca/software/202425/emotive> |
| en-GB | <https://www.capterra.co.uk/software/202425/emotive> |
| en-IE | <https://www.capterra.ie/software/202425/emotive> |
| en-IL | <https://www.capterra.co.il/software/202425/emotive> |
| en-IN | <https://www.capterra.in/software/202425/emotive> |
| en-NZ | <https://www.capterra.co.nz/software/202425/emotive> |
| en-SG | <https://www.capterra.com.sg/software/202425/emotive> |
| en-ZA | <https://www.capterra.co.za/software/202425/emotive> |
| fr | <https://www.capterra.fr/software/202425/emotive> |
| fr-BE | <https://fr.capterra.be/software/202425/emotive> |
| fr-CA | <https://fr.capterra.ca/software/202425/emotive> |
| fr-LU | <https://www.capterra.lu/software/202425/emotive> |
| it | <https://www.capterra.it/software/202425/emotive> |

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada aide des millions de professionnels à trouver le bon logiciel. Découvrez les avis, les notes et les listes exhaustives d'outils informatiques.","email":"info@fr.capterra.ca","url":"https://fr.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://fr.capterra.ca/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Emotive","description":"Emotive permet aux entreprises d'e-commerce de développer des relations individuelles avec leurs clients grâce à une messagerie conversationnelle.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/be2d1727-6994-4cdd-bdd6-dced49dff2cc.png","url":"https://fr.capterra.ca/software/202425/emotive","@id":"https://fr.capterra.ca/software/202425/emotive#software","@type":"SoftwareApplication","publisher":{"@id":"https://fr.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":106},"operatingSystem":"Cloud"},{"@id":"https://fr.capterra.ca/software/202425/emotive#faqs","@type":"FAQPage","mainEntity":[]},{"@id":"https://fr.capterra.ca/software/202425/emotive#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Plateformes SMS marketing","position":2,"item":"/directory/30842/sms-marketing/software","@type":"ListItem"},{"name":"Emotive","position":3,"item":"/software/202425/emotive","@type":"ListItem"}]}]}
</script>