---
description: Adracare : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: Adracare - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Applications de télémédecine](/directory/30949/telemedicine/software) > [Adracare](/software/202578/adracare)

# Adracare

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> Avec Adracare, faites évoluer ou développez votre cabinet, quelle que soit sa taille, grâce à des visites vidéo en ligne sécurisées.   Cette plateforme est faite pour vous.
> 
> Conclusion : 16 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Adracare?

Praticiens indépendants, petites cliniques, moyennes et grandes entreprises. Les forfaits Adracare sont complets, économiques et évolutifs.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.4/5** | 16 Avis |
| Simplicité | 4.2/5 | D'après l'ensemble des avis |
| Support client | 4.6/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.0/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Adracare
- **Pays**: Toronto, Canada
- **Fondé**: 2019

## Contexte commercial

- **À partir de**: 199,00 $
- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais, espagnol, français
- **Pays disponibles**: Canada, États-Unis

##  Fonctionnalités

- Accueil des patients
- Accès mobile
- Cabinet de plusieurs praticiens
- Confirmations/Reminders
- Conforme HIPAA
- Conférences vidéo
- Dossier médical informatisé et partagé
- Facturation
- Facturation médicale
- Formulaires en ligne
- Gestion des dossiers patients
- Gestion des rendez-vous
- Gestion des réclamations
- Graphiques
- Planification des médecins
- Planification des patients
- Planification des rendez-vous
- Portail des patients
- Portail libre-service
- Prescription électronique
- Rappels
- Rapports et analyses
- Rapports et statistiques
- Third-Party Integrations
- Traitement des paiements
- À des fins médicales
- Évaluations initiales

## Intégrations (2 au total)

- Clinicaid
- Stripe

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Applications de télémédecine](https://fr.capterra.ca/directory/30949/telemedicine/software)

## Catégories connexes

- [Applications de télémédecine](https://fr.capterra.ca/directory/30949/telemedicine/software)
- [Logiciels de gestion de cabinet médical](https://fr.capterra.ca/directory/20029/medical-practice-management/software)
- [Logiciels pour psy](https://fr.capterra.ca/directory/30217/mental-health/software)
- [Logiciels de gestion des patients](https://fr.capterra.ca/directory/30780/patient-management/software)
- [Logiciels de programmation des patients](https://fr.capterra.ca/directory/33315/patient-scheduling/software)

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4. [athenaOne](https://fr.capterra.ca/software/98735/athenaone) — 3.8/5 (909 reviews)
5. [DrChrono](https://fr.capterra.ca/software/89392/drchrono-practice-management) — 3.9/5 (489 reviews)

## Avis

### "The development team has been extremely responsive to my needs." — 5.0/5

> **Carolynn** | *22 décembre 2020* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10
> 
> **Avantages**: Confidentiality is essential in my line of work.  Adracare is PHIPA compliant.  All data is stored in Canada.  It permits use of a not for profit browser, Firefox, that doesn't  track me or my clients' activity. &#10;&#10;I am so appreciative to have had a responsive audience to my suggestions for what would make the product more user friendly and helpful.  Every time I have had a question or problem, it has been resolved.  I mean not just a being shuffled off to the FAQ, but an engaged response\!
> 
> **Inconvénients**: There has been steady improvement in the product since March 2020.  Due to volume of "traffic" online, there were inevitable screen and audio freezes when whole families were home, some watching videos, some trying to do online school work, another adult working from home, and someone with me in a therapy session. These freezes are now much less frequent.  Connections when a client is using their cellphone are still less reliable than when a laptop or tablet is used.
> 
> I haven't been able to see psychotherapy clients face to face since the March pandemic lock down.  Adopting this platform saved my business and permitted me to continue supporting clients. It even facilitated my working with some new clients from beyond a reasonable travel distance, clients whom I never would have had access to in the past.  &#10;&#10;I had a step learning curve. For example, at the start I didn't even know where my task manager was or how to select my microphone via the control panel.  The help desk was always available and helpers courteous despite my obvious technical naivete.   They never lost patience with me.

-----

### "Great option for seeing patients during COVID-19" — 5.0/5

> **Divin** | *22 septembre 2020* | Hôpitaux et soins de santé | Taux de recommandation : 8.0/10
> 
> **Avantages**: Adracare has an extremely user-friendly and intuitive interface on both the admin- and patient-facing sides. The calendar booking function makes it easy for patients to view available appointments and book to their convenience. Communication between the platform and patient (to access video call) is easy and clear. On the admin side, managing patient information is easy and secure. I cannot stress how amazing the customer service is\! The team is always willing to answer my questions, hop on a call, and listen to feedback on other features we would like. The customer team makes sure you are 100% comfortable using the platform through an initial training and touch points.
> 
> **Inconvénients**: There is limited functionality with note-taking features. It would be great if standardized note forms can be easily imported. It would also be nice if the platform was able to be more customized for different health care industries (i.e. dentistry, physio) rather than generic. I wish there was a function to auto-send follow-up emails with feedback collection/insurance claim forms. A payment at the time of booking feature would be great as well, though I have heard this is currently in the works.
> 
> Overall, Adracare has been amazing at helping our office get set up to host virtual appointments. I'm really impressed with the sophistication of the product and features, and with the level of care received from their customer support team.

-----

### "ADRACARE" — 3.0/5

> **RUWA** | *28 septembre 2020* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10
> 
> **Avantages**: I use Adracare to provide secure video sessions to my clients, I do not use the record keeping functions. I like that Adrdacare fully complies with privacy legislation in Canada.  I also find their customer service exceptionally friendly, responsive, and helpful.
> 
> **Inconvénients**: I would like it if I could enter recurring appointments into the calendar without having to enter them manually each week.
> 
> Overall, I am pleased with Adracare and feel that I'm getting good value.

-----

### "Glitchy" — 4.0/5

> **Louise** | *22 septembre 2020* | Psychologie | Taux de recommandation : 5.0/10
> 
> **Avantages**: I like the calendar and ease of setting up appointments
> 
> **Inconvénients**: Glitchy, often have connection and audio issues, we've been unable to determine if it is user or system caused.
> 
> Acceptable, would likely use a different platform if one could be found that meets confidentiality requirements.

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### "It really worked well\!" — 5.0/5

> **Norman** | *24 juin 2020* | Psychologie | Taux de recommandation : 10.0/10
> 
> **Avantages**: I found the Adracare on-line interview system easy to use, with a straight-forward process for booking new appointments and new clients and the connexion was very good almost all the time.  I used it to do on-line neuropsychological assessments as well as case conferences with patients after testing and found it was flexible, able to accommodate my need to switch between the laptop camera and a webcamera set up to display materials on the desk and also allowed for me to run some testing programmes that were on my desktop to send auditory and visual stimuli to patients during testing.  I would recommend this virtual assessment/virtual interview platform to anyone needing to do on-line work, either during the COVID pandemic or down the road even for clients out of town, etc.
> 
> **Inconvénients**: Occasionally we had a few incidents of the video and audio signal freezing and we had to sign off and log back on to get it back, but this was a rare occurrence.
> 
> This system allowed me to switch to doing on-line virtual assessments during the period when my private practice office setting was shuttered due to the COVID pandemic and it worked well and I will continue to offer the option of doing some assessments on line for clients who are concerned about going out for face to face sessions or when people are from out of town.

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