--- description: Velma : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Velma - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'intelligence artificielle](/directory/30938/artificial-intelligence/software) > [Velma](/software/202654/quicktext) # Velma Canonical: https://fr.capterra.ca/software/202654/quicktext Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/202654/quicktext?page=2) > La maitrise par Quicktext de l'IA et du big data dans l'hôtellerie permet de - Structurer les données , - Interagir avec les clients, grace à Velma le chabot derniere generation > > Conclusion : 23 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Velma? Hôtels, resorts et résidences hôtelieres ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.9/5** | 23 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Quicktext - **Fondé**: 2016 ## Contexte commercial - **À partir de**: 299,00 € - **Type de licence**: (Version gratuite disponible) - **Public cible**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, arabe, bulgare, catalan, chinois, chinois traditionnel, coréen, danois, espagnol, finnois, français, grec, hindi, hongrois, hébreu, indonésien, italien, japonais, malais, norvégien, néerlandais, polonais, portugais, portugais brésilien, portugais européen, roumain, russe, serbe, serbe, slovaque, slovène, suédois, tchèque, thaï, turc, vietnamien - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus ## Fonctionnalités - Analyse prédictive - Assistant personnel intelligent (API) - Automatisation des processus et flux de travail - Importation et exportation de données - Logiciels de chatbots - Prise en charge de plusieurs langues - Third-Party Integrations ## Intégrations (55 au total) - Amadeus - Amadeus Hotels - Apaleo - Avvio Suite - Beds24 - Clock PMS - Cloudbeds - D-EDGE - Diabolocom - Genesys - Google Drive - Google Maps - GuestCentric - HMS Hotel Program - HartTools 7.5 ... et 40 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - Support téléphonique - Chat/Clavardage ## Category - [Logiciels d'intelligence artificielle](https://fr.capterra.ca/directory/30938/artificial-intelligence/software) ## Logiciels similaires 1. [Anyword](https://fr.capterra.ca/software/1012809/anyword) — 4.8/5 (391 reviews) 2. [ChatGPT](https://fr.capterra.ca/software/1049484/chatgpt) — 4.4/5 (336 reviews) 3. [Jasper](https://fr.capterra.ca/software/217242/jasper) — 4.8/5 (1854 reviews) 4. [Writesonic](https://fr.capterra.ca/software/219972/writesonic) — 4.8/5 (2102 reviews) 5. [My AskAI](https://fr.capterra.ca/software/1045517/my-askai) — 4.5/5 (82 reviews) ## Avis ### "Velma Is a Fantastic for Touchpoint and Milestone Automation" — 5.0/5 > **Michael** | *28 septembre 2023* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: Velma Is a Fantastic for Touchpoint and Milestone Automation. The integration with Encompass is fantastic for enabling automated emails upon pre-defined milestones in the loan process as triggers. > > **Inconvénients**: Any negatives are purely due to the limited basis the company has the automation set up. We are limited and not able to use Velma to its full capabilities, so I cannot comment an anything further than the automated emails triggered by milestones set in encompass which work fantastic. > > Velma has replaced a lot of what was previously manual and time-consuming emails of a repetitive nature with automation. ----- ### "Brilliant Virtual Assistant for the Buisness." — 5.0/5 > **Utilisateur vérifié** | *12 novembre 2023* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: There is nothing not to like about velma as besided it being convinient for the buisness it also assist customers with ease and speedy responses. Best factor about it is that after the set up has been completed you just leave velma to do her thing. > > **Inconvénients**: No cons for this product as everything seems to be working in order so far ----- ### "Easy Text App" — 5.0/5 > **Alfred** | *23 juin 2022* | Fabrication électrique/électronique | Taux de recommandation : 8.0/10 > > **Avantages**: The ease to learn and customize. It has several functions to import, print and store content. Very clean layout and works flawlessly. > > **Inconvénients**: Needs to have a files, folder or section to better organize items. > > I've used it almost daily for several months and it's great to keep notes and lists. I have imported files from other applications and it performed great. ----- ### "More Time for our Front-Desk Staff" — 5.0/5 > **Mauricio** | *3 mai 2021* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: The set up of the chatbot was easier than we expected. No need to fill up text boxes, instead, the whole process can be done via selecting "yes" and "no" boxes and including "time" or "price" details. The whole message than just appears on the chat. Smart when compared to other bots we tried. The support team has always been helpful, fixing any issues we detected quickly and always being responsive. Their technology keeps on improving, the software understands better every time and their partnerships give option we never thought, such as automatic email follow up. Our staff have a lot more time to be present for customers at the desk, or doing more proactive work. They also understood our situation during the pandemic freezing our payments until the situation is restored. > > **Inconvénients**: Back in 2019, the Messenger would sometimes go offline in one of our proprieties quite often. However, this issue has been fixed already. > > Quicktext solved our "lost messages" mystery. When our staff wouldn't feel responsible for messages coming from different channels including social media to be left unanswered. Having a tool driving customers through the booking process was a great addition to our management team. Also, their Omnichannel simplified the way our staff can see an interact with messages coming from multiple platforms. ----- ### "Great chatbot and omnichannel messaging solution" — 5.0/5 > **Nael** | *29 septembre 2023* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: The AI-powered chatbot can automate client conversations and turn leads into conversions with CTAs and Booking links. The platform also enables multi-channel messaging with Facebook Messenger, WhatsApp, SMS, and more. > > **Inconvénients**: We didn't face any issues while implementing the solution or using it. It worked seamlessly with WhatsApp. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/202654/quicktext?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/202654/quicktext) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Données structurées