Bigin by Zoho CRM

Mon avis après l'utilisation de Bigin by Zoho CRM

Avantages :

J'ai trouvé que l'interface de Bigin by Zoho CRM était très conviviale et facile à utiliser, ce qui a grandement facilité la prise en main du logiciel et j'ai pu facilement importer, organiser et suivre mes contacts, ce qui m'a permis d'avoir une vue d'ensemble claire de mes interactions avec eux.

Inconvénients :

Bien que Bigin offre une certaine flexibilité en termes de personnalisation, certaines fonctionnalités avancées de personnalisation peuvent être limitées. Par exemple, la capacité à créer des flux de travail complexes ou à personnaliser davantage les tableaux de bord peut être limitée, ce qui peut être frustrant pour les utilisateurs qui ont des besoins spécifiques en matière de personnalisation.

Logiciel de gestion d'entreprise

Avantages :

Un bon moyen pour la gestion des clients dans les entreprises et facile à utiliser.

Inconvénients :

La non intégration avec zoho Books pour pouvoir faire des documents est mon projet

Outils de CRM

Avantages :

Ce logiciel est logiciel basé sur les outils du CRM il est très bon dans la gestion clientèle dans les TPE et les PME

Inconvénients :

J'ai du mal à intégré d'autre logiciel ce qui n'est pas trop agréable

Bigin au top

Avantages :

Application très bien conçue, simple à utiliser et idéale pour les petites entreprises. Bien personnalisable avec de nombreuses fonctionnalités indispensables pour le suivi des négociations.

Inconvénients :

Le service client est en anglais et parfois nous oriente vers des plateformes qui ne nous profite guère. Il est compliqué de changer les appels en appels entrants.

tres bon

Commentaires : top

Avantages :

Très bon logiciel pour la gestion des client dans les TPE ou PME.

Inconvénients :

on ne peut pas le connecter à une page facebook

Alternatives envisagées : Zoho CRM

Un CRM Efficace

Commentaires : De la prise de contact à la vente, je pilote mon activité dans Bigin. Etant indépendant ce CRM adapté pour une petite entreprise me permet de presque tout faire. Sa connexion avec Zoho mail et Zoho meeting est un plus pour moi qui utilise également ces deux solutions.

Avantages :

J'aime particulièrement la simplicité d'utilisation et l'interface claire et efficace.

Inconvénients :

Une integration directe avec Zoho booking serait un plus.

total game changer

Commentaires : a game changer, i have used hubspot but it quickly became a very complicated zone

Avantages :

i use bigin with all my other tools on zoho, which are books, desk, sign and forms!! it has been a game changer, the prices are decent and tons of features

Inconvénients :

i think zoho bigin and zoho crm should be one app, there is no need for 2 extra functions, better customer service that understand the proper english

Alternatives envisagées : Zendesk Suite

Pourquoi choisir Bigin by Zoho CRM : overall easier to use then hubspot........

Logiciel antérieur : HubSpot CRM

Pourquoi passer à Bigin by Zoho CRM : overall easier to use then hubspot........

zoho ,excellent for start ups and small businesses

Commentaires : it was excellent, very useful for small businesses

Avantages :

nice interface , easy integrations , quick set up

Inconvénients :

nothing much , hope that some more analytics were there

Alternatives envisagées : HubSpot Marketing Hub et Salesforce Sales Cloud

Pourquoi passer à Bigin by Zoho CRM : Easy of starting up,affordability and seemly mobile interface

Value for Money

Commentaires : Value for Money considering overall features

Avantages :

Custom Fields are very helpful to customize

Inconvénients :

Slow refresh rate while going to different modules

Alternatives envisagées : LeadSquared et Pipedrive

Pourquoi passer à Bigin by Zoho CRM : Value for money for startup having limited resources.

Amazing power given the price

Commentaires : BIGIN CRM punches well above its weight class considering its cost. The reality is, it provides enough core function that 80% of small and medium sized businesses needs. I've used SalesForce, AGILE, Workbooks, and Dynamics CRM and BIGIN is comparable for most of what I want to achieve.

Avantages :

Bigin is very powerful given its price point. It offers all the basic functions you would likely need. The bolt ons into other ZOHO applications makes it almost infinitely upgradable.

Inconvénients :

The marketing campaign assignment is very limited, and there is limited ways to process sales leads.

Alternatives envisagées : Agile CRM

Pourquoi passer à Bigin by Zoho CRM : Price and functionality, plus transparency on costs.

A Powerful CRM for Small and Medium Businesses!

Commentaires : My experience with Bigin has been excellent. It has significantly streamlined our sales processes, saving time and improving team collaboration. The affordability and reliability make it a fantastic value for money. The customer support team is also highly responsive and helpful.

Avantages :

Bigin's simplicity and user-friendly interface make it easy to set up and navigate. The seamless integration with other Zoho apps and email platforms enhances productivity. The customisation options and pipeline management tools are perfect for small to medium-sized businesses, ensuring efficient tracking of sales and client interactions.

Inconvénients :

While Bigin is fantastic, it could benefit from a few more advanced reporting features for power users. Additionally, a broader variety of integrations with third-party tools would make it even more versatile.

Amazing CRM for Small Businesses

Avantages :

Ease of setup & implementation Automation Pipelines Customisation

Inconvénients :

User access/permissions functionality is not very detailed Assiging multiple owners to a deal is not straightforward

Alternatives envisagées : Pipedrive

Pourquoi passer à Bigin by Zoho CRM : Customisation and flexibility. Ease of setup

Seamless CRM for Sales

Commentaires : Being a noob on keeping my customer's data collectively. This tool helps me keeping it effortless.

Avantages :

The most favourite part of mine is the mobile application of the Bigin's CRM. Being a Sales person, I would always be clinging to my mobile rather than my laptop. Which has a very easy interface and it also helps me call logs of my every leads.

Inconvénients :

We find hard to import csv files in the modules. The data often gets skipped and it's very hard to find the origin of the issue. That's the only thing I found difficult.

Cant go wrong with Begin!

Commentaires : Our experience has been great. We are able to tracj our leads and stay in contact with our customers.

Avantages :

This CRM is very easy to use. Perfect for a small business just starting out.

Inconvénients :

Nothing really. Its simple to use and navigate.

Overall great CRM

Avantages :

Nice Overview and great experience in UI. Nice App support for different devices.

Inconvénients :

VOIP Phone integration could be better. Hope updates will follow.

Value for Money

Commentaires : Great Product. Simple enough. Perfect for a start-up that does not need anything fancy in the beginning

Avantages :

Pricepoint, Value for the money is unbeatable

Inconvénients :

Some minor integrations seem to be lagging

Enhancing Business Efficiency with Bigin by Zoho CRM and Wix Integration

Commentaires : Firstly, the user interface is incredibly intuitive. I was able to get started with minimal setup time and training. The pipeline management features are fantastic, allowing me to easily track the progress of my deals and stay organized. The customization options are also impressive, enabling me to tailor the CRM to fit my specific business needs perfectly.

Avantages :

I recently started using Bigin CRM, and I have to say, it has completely transformed the way I manage my customer relationships and sales processes. As a small business owner, finding a CRM that is both powerful and easy to use has been a challenge, but Bigin CRM has exceeded all my expectations.

Inconvénients :

integrations with other tools are generally seamless, there are a few third-party applications that I wish Bigin supported.

Alternatives envisagées : LeadSquared

Pourquoi choisir Bigin by Zoho CRM : HUBSPOT was costly and less efficient. Had less features.

Logiciel antérieur : HubSpot CRM

Pourquoi passer à Bigin by Zoho CRM : One of the standout features for me is the seamless integration with other tools I use daily. Whether it’s syncing with my email, calendar, or other business applications, Bigin CRM ensures that all my data is in one place, making my workflow much more efficient. Customer support has been top-notch as well. Whenever I had questions or needed assistance, the Bigin team was quick to respond and provided thorough, helpful solutions. Overall, Bigin CRM offers exceptional value for its price. It’s a robust, user-friendly solution that has significantly improved my ability to manage customer relationships and drive sales. I highly recommend it to any small business looking for an effective CRM system.

Best CRM for Startups and Small Business

Commentaires : Easy to use, app is easy to read and use on our cell phones. We were up and running with BIGIN in one day.

Avantages :

Easy to setup with industry specific template, in our case we used the "Education" template, easy to upload data from spreadsheets, and from forms on our Website.

Inconvénients :

Would like a way to better organize files for each customer.

Alternatives envisagées : HubSpot CRM

Pourquoi choisir Bigin by Zoho CRM : Prior CRM to cumbersome to setup and did not offer the same flexibility as Bigin did.

Logiciel antérieur : monday.com

Pourquoi passer à Bigin by Zoho CRM : Bigin offered more flexibility, was easier to setup, and lower cost as well.

Just Simple Enough

Commentaires : The best possible option for most freelancers, and among the best for fractional leaders. Incredibly painless for managing contacts. A little tweaking of the pipeline will allow it to do most of what you could need, especially with sales follow-up.

Avantages :

Very simple, clean, great for contact management and lead follow-up

Inconvénients :

It's a "lite" CRM, which is great if you're solo like I am, but your mileage may vary if you have a larger organization

Alternatives envisagées : Pipedrive, Copper et HubSpot CRM

Pourquoi choisir Bigin by Zoho CRM : Less expensive, more visually appealing, VASTLY better mobile app

Logiciel antérieur : Capsule

Pourquoi passer à Bigin by Zoho CRM : Best balance of cost vs performance for my needs

Bigin for Business/Marketing agency/consulting firms

Commentaires : It is good. It solves the majority of my requirements.

Avantages :

It's light and made uniquely for small and medium businesses.

Inconvénients :

It's developing, some integrations are required more to power the game.

Great for small businesses

Avantages :

Bigin is easy to use and pretty user-friendly while still providing a lot of the needs that most companies will be looking for in a CRM. It gives you the ability to set up multiple funnels so your team can handle the job no matter what department they're in or what product/service you sell.

Inconvénients :

Setting up the automations and workflow can be a little confusing at first when you're looking to create something a little different than their templates.

Alternatives envisagées : Zoho CRM

Pourquoi choisir Bigin by Zoho CRM : Our work requires we adhere to HIPAA and the cost to be HIPAA compliant with Hubspot was very high.

Logiciel antérieur : HubSpot CRM

Pourquoi passer à Bigin by Zoho CRM : We're a smaller company, so we didn't need the extensive capabilities of a large CRM.

Bigin by Zoho CRM perfect for my business!

Commentaires : Great support and customer service. The experts at Zoho recommended Bigin as a better fit for my small startup.

Avantages :

I love that it fits my small business and doesn't overwhelm or clutter with tools I don't need.

Inconvénients :

There is really no feature that wasn't useful in some way.

Alternatives envisagées : Salesforce Starter

Pourquoi passer à Bigin by Zoho CRM : The outreach by Zoho service team and functionality plus cost.

Great CRM for a growing small business

Commentaires : Enjoying it so far and looking forward to making it a key part of our business, and possibly expanding to Zoho products as we grow

Avantages :

I'd been using an older CRM for years and, as I'm transitioning to a new business model, we needed a modern CRM that would grow with us and not break the bank. I spent days researching and playing around with first a dozen CRMs, narrowed it down to three or four, and settled on Bigin. It had the cleanest UI and structure, a great feature set, and the opportunity to grow with Zoho as our business grows.

Inconvénients :

Sometimes I struggle to find the information I need or tools I need. I suspect I need time to get used to Bigin. The notes text field is inadequate. It needs to have at least bold, italics, bullets and numbering for me to be able to take quality, readable note

Bigin is a Amazing CRM tool for small businesses

Commentaires : Overall, We love Bigin by ZOHO, it also our company to grow, as we grow, we can expand our use of Bigin

Avantages :

I appreciate the awesome customer service; it was prompt and answered all of my questions. Bigin is simple and easy to use CRM tool for small businesses. It's great that you can start with the basics and add on the different tools that you need as you grow. Sales pipeline, contact management, as well as task automation features guarantee time-saving and flexibility throughout your business day, your day-to-day business activity will prosper. Bigin for the Win!!

Inconvénients :

So far, in the past 90 days of use, I haven't experienced any Cons.

Effortless CRM for Small Businesses: Bigin by Zoho Review

Commentaires : I’ve been using Bigin by Zoho for a month, and it has quickly become an invaluable tool for organizing my customer data. As a small business owner, I needed a CRM that was simple yet powerful, and Bigin delivers exactly that. The interface is user-friendly, making it easy to get started right away, and I love how it streamlines my customer interactions, helping me stay organized and efficient. The pipeline view is particularly helpful for tracking my leads and ongoing projects. Bigin makes customer relationship management feel effortless, and it’s an affordable solution with features that match my needs perfectly. Highly recommended for small businesses looking for a straightforward, effective CRM!

Avantages :

One of the standout features of Bigin by Zoho is its simplicity combined with powerful functionality. The interface is clean and intuitive, making it easy to navigate, even for those new to CRM tools. I especially appreciate the pipeline view, which gives me a clear visual of all my leads and customer interactions, helping me manage my workflow efficiently. The integration with other Zoho apps is seamless, and it’s an affordable choice, offering great value for small businesses like mine. Overall, Bigin has made organizing and tracking customer data a breeze!

Inconvénients :

While Bigin by Zoho has been fantastic overall, I found that some advanced features, like custom reporting options and more in-depth automation tools, are somewhat limited compared to larger CRM systems. Also, a bit more flexibility in customization would be useful for tailoring the platform to specific business needs. However, for a CRM focused on small businesses, it still offers a great balance of simplicity and functionality.