--- description: SkySwitch : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SkySwitch - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de communications unifiées](/directory/31035/unified-communications/software) > [SkySwitch](/software/205656/skyswitch) # SkySwitch Canonical: https://fr.capterra.ca/software/205656/skyswitch Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/205656/skyswitch?page=2) > Avec SkySwitch, les revendeurs peuvent facilement offrir à leurs utilisateurs finaux des services de communication et de collaboration, même s'ils ne sont pas des experts. > > Conclusion : 10 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise SkySwitch? La plateforme UCaaS de SkySwitch est idéale pour les MSP, les interconnexions et les intégrateurs de systèmes qui cherchent à gérer la relation client et à vendre une solution UCaaS/voix hébergée. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 10 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: SkySwitch ## Contexte commercial - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Clavardage et messagerie - Conférences - Enregistrement des appels - Gestion des centres d'appel - Messagerie SMS - PBX - Rapports et statistiques - Routage des appels - VoIP ## Intégrations (3 au total) - ConnectWise Automate - Microsoft Teams - Twilio ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique ## Category - [Logiciels de communications unifiées](https://fr.capterra.ca/directory/31035/unified-communications/software) ## Catégories connexes - [Logiciels de communications unifiées](https://fr.capterra.ca/directory/31035/unified-communications/software) - [Systèmes d'autocommutateur téléphonique privé](https://fr.capterra.ca/directory/31102/cloud-pbx/software) - [Systèmes téléphoniques pour entreprise](https://fr.capterra.ca/directory/31101/business-phone-systems/software) - [Logiciels de VoIP](https://fr.capterra.ca/directory/30940/voip/software) - [Systèmes téléphoniques](https://fr.capterra.ca/directory/30084/telephony/software) ## Logiciels similaires 1. [Twilio](https://fr.capterra.ca/software/180158/twilio-communications-platform) — 4.4/5 (501 reviews) 2. [JustCall](https://fr.capterra.ca/software/157853/justcall) — 4.1/5 (223 reviews) 3. [Bitrix24](https://fr.capterra.ca/software/113540/bitrix24) — 4.2/5 (984 reviews) 4. [Squaretalk](https://fr.capterra.ca/software/219046/squaretalk-matrix) — 4.9/5 (101 reviews) 5. [VirtualPBX](https://fr.capterra.ca/software/149117/business-voip) — 4.7/5 (36 reviews) ## Avis ### "Great solution with a lot of capabilities." — 4.0/5 > **Matt** | *6 avril 2023* | Services et technologies de l'information | Taux de recommandation : 8.0/10 > > **Avantages**: Quick to implement solution. I was impressed that their onboarding was clear and easy to understand. I also appreciated the fact that in my case, they offered a better deal for actually completing the training. The features and ways of working are a little difficult to piece together but once you get the hang of it, easy to deploy. > > **Inconvénients**: The web interface is slightly dated and for many of my "basic" customers, they have a difficult time navigating the site. > > Really great holistic solution. Allows businesses to get started with the basics or over a wide variety of value-add services. ----- ### "Stable - Dependable - Good people" — 5.0/5 > **Anthony** | *31 mars 2023* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: They use a well known platform. When they roll out a feature, it works. I rarely need to contact them because it just works. When I do contact them, they are there to help immediately. > > **Inconvénients**: Slower than other providers to roll out features. > > Very good. We have used 3 other platforms before moving our client base to SkySwitch. ----- ### "Great Comprehensive Solution" — 5.0/5 > **John** | *26 juillet 2022* | Télécommunications | Taux de recommandation : 10.0/10 > > **Avantages**: Easy to use and understand. Great Support\! > > **Inconvénients**: Add Chat and Video conferencing solution (or integrate with one.) Also adding a desk sharing platform with take control would be nice. > > SkySwitch is one of those gems you come along that make you so glad you found them. The support is extraordinary starting with the staff to the knowledge base and onboarding videos. I love working with this company\!\! ----- ### "SkySwitch Overall" — 5.0/5 > **Randy** | *20 avril 2022* | Télécommunications | Taux de recommandation : 10.0/10 > > **Avantages**: I have used the software for approximately five(5) years and find is easy to work with and rich with features. I have also experienced a number of upgrades over the years that have continuously improved the product for the good. > > **Inconvénients**: Not much to list here. If anything, I wish their reporting was a little more robust but getting information has improved dramatically from the dashboard. > > I am very pleased with my experience with SkySwitch. About the only thing I wish for is phone access to a engineer that I can talk to from time-to-time without going through a trouble ticket, but that is a minor thing. ----- ### "Highly recommend SkySwitch" — 5.0/5 > **Brandon** | *18 avril 2022* | Télécommunications | Taux de recommandation : 10.0/10 > > **Avantages**: Great platform, stability, and support. The SkySwitch support team is second to none. The Platform is reliable and stable. The services and features provided by SkySwitch are always expanding. > > **Inconvénients**: Sometimes the innovation and new releases of the platform move slowly due to the number of resellers and 3rd party integrated services that have to be tested prior to release. > > As a SkySwitch partner reseller for almost five years now, I can say without a doubt, that partnering with SkySwitch was one of the best business decisions we have made. I have been in the Interconnect business since 1998 and the transition from Legacy on-premise PBX systems to a full UCaaS provider would not have been as smooth and successful without SkySwitch. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/205656/skyswitch?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/205656/skyswitch) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées