--- description: Business Phone System : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Business Phone System - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de VoIP](/directory/30940/voip/software) > [Business Phone System](/software/205962/cloud-phone-system) # Business Phone System Canonical: https://fr.capterra.ca/software/205962/cloud-phone-system Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/205962/cloud-phone-system?page=2) > Un téléphone professionnel ultime dans le cloud. Évolutif, flexible, simple à configurer et à exécuter. > > Conclusion : 8 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Business Phone System? Les entreprises qui cherchent à créer d'excellentes expériences pour leurs appelants et à prendre des appels au bureau, à domicile et sur la route. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 8 Avis | | Simplicité | 4.0/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Jet Interactive - **Pays**: Crows Nest, Australie - **Fondé**: 2006 ## Contexte commercial - **À partir de**: 25,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Australie ## Fonctionnalités - Enregistrement des appels - IVR - Liaisons SIP - Messagerie vocale - Rapports et statistiques - Routage des appels - Suivi des appels - Suivi des appels ## Ressources d'aide - Base de connaissances - Support téléphonique ## Category - [Logiciels de VoIP](https://fr.capterra.ca/directory/30940/voip/software) ## Logiciels similaires 1. [Wildix](https://fr.capterra.ca/software/218251/wildix) — 4.7/5 (209 reviews) 2. [Zoom Workplace](https://fr.capterra.ca/software/144037/zoom-video-conferencing) — 4.6/5 (14526 reviews) 3. [VoIP.ms](https://fr.capterra.ca/software/203084/voip-ms) — 4.8/5 (697 reviews) 4. [Microsoft Teams](https://fr.capterra.ca/software/168668/microsoft-teams) — 4.5/5 (10940 reviews) 5. [Nextiva](https://fr.capterra.ca/software/175788/nextiva) — 4.6/5 (914 reviews) ## Avis ### "Jet Interactive forms the backbone of our clients reporting." — 5.0/5 > **Andrew** | *13 juillet 2020* | Marketing et publicité | Taux de recommandation : 9.0/10 > > **Avantages**: The easy deployment means we can use Jet with nearly all of our clients, gaining valuable insights into not only their overall number of enquiries, but also the sales these enquiries led to. Jet Interactive allows us to report on our client's bottom line, rather than other 'distraction' metrics. > > **Inconvénients**: Overall since the UI refresh, Jet's offering has improved dramatically. The only thing that could be improved upon is the default screen in the Jet Dashboard. Some of the titles are slightly confusing. If I want to list calls, for example, it's under a section called 'total calls'. This isn't a big deal and the support staff are always there and responsive to help you find your way around these things anyway. > > Overall we have been very impressed. The functionality is what first drew us in, but the support offered by the team has never missed a beat. ----- ### "Saving our Business with IP Phones" — 5.0/5 > **Peter** | *9 juillet 2020* | Restaurants | Taux de recommandation : 10.0/10 > > **Avantages**: The software is world-class with a great interface. As a software developer of over 30 years I can see the quality here. > > **Inconvénients**: Everything has been great, however due to the architecture of the VOIP devices, there is one annoying thing. We have 5 lines/users and 5 devices each logged as a separate account. When a call comes in, all phones ring (which is how we want it), however when answered, each handset that wasn't answered registers a missed call. These have to be cleared every so often. > > No problems here. Great software that just works\! ----- ### "Dashboard needs an upgrade" — 3.0/5 > **elle** | *13 juillet 2020* | Services financiers | Taux de recommandation : 5.0/10 > > **Avantages**: Great to see what channels leads came from > > **Inconvénients**: dashboard is not user friendly. we had so many numbers and the naming convention was often wrong. The set up really needs to be done correctly. Our business is complicated with multiple brands websites numbers and affiliate numbers. there needed to be more support in setting up the dashboard to get reporting correct. we were not utilizing the system to its true capability as the set up was not supported ----- ### "Excellent for basic call tracking & routing" — 4.0/5 > **Stephen** | *14 juillet 2020* | Santé, bien-être et fitness | Taux de recommandation : 7.0/10 > > **Avantages**: Ease of use in setting up and redirecting calls into an answering point was simple and basic > > **Inconvénients**: For reporting in the Service Overview, there is little flexibility in classifying the "Type" of calls under the Service Group. The default options are not meaningful and suitable for our requirements. > > High level call tracking ----- ### "Brilliant tool for managing complex call forwarding and recording" — 5.0/5 > **Jack** | *7 juillet 2020* | Construction | Taux de recommandation : 8.0/10 > > **Avantages**: 'Jet's phone system has allowed us to manage incoming calls so that all calls are answered across the whole day. The customer service is prompt and the new interface is simple to use' > > **Inconvénients**: The software works well for our use, we wouldn't require any further features at this stage. > > The cloud system has enabled us to set up a central community hotline number which can be used across multiple projects with calls directed to the appropriate person depending on source and time of day. It has greatly improved efficiency for our community liaison systems. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/205962/cloud-phone-system?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/205962/cloud-phone-system) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées