---
description: OneHash CRM : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OneHash CRM - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels WMS](/directory/30005/warehouse-management/software) > [OneHash CRM](/software/206491/onehash)

# OneHash CRM

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> Une plateforme robuste, évolutive, économique et complète avec CRM (Customer Relationship Management), ERP (Enterprise Resource Planning), HCM (Human Capital Management), gestion de projet et solution d'assistance.
> 
> Conclusion : 53 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise OneHash CRM?

Des entreprises en croissance, start-up et PME.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 53 Avis |
| Simplicité | 4.2/5 | D'après l'ensemble des avis |
| Support client | 4.5/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.6/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: OneHash
- **Fondé**: 2020

## Contexte commercial

- **À partir de**: 20,00 $ US
- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: allemand, anglais, chinois, espagnol, français, hindi, hébreu, irlandais, polonais, russe, suédois
- **Pays disponibles**: Afghanistan, Albanie, Algérie, Allemagne, Andorre, Angola, Arabie saoudite, Argentine, Arménie, Australie, Autriche, Azerbaïdjan, Bahreïn, Bangladesh, Belgique, Bhoutan, Bolivie, Bosnie-Herzégovine, Botswana, Brunéi et 172 de plus

##  Fonctionnalités

- Analyse visuelle
- Automate d'appel
- Bibliothèque de contenu
- CRM Integration
- Campagnes de drip marketing
- Collecte de données multicanal
- Communication multicanal
- Contrôle de qualité
- Enquêtes et feedback
- Formulaires en ligne
- Gestion client
- Gestion de l'expérience client
- Gestion de la communication
- Gestion de la conformité
- Gestion de la paie
- Gestion des clients
- Gestion des commentaires
- Gestion des congés
- Gestion des contacts
- Gestion des employés
- Gestion des enquêtes et sondages
- Gestion des feuilles de temps
- Gestion des leads
- Gestion des listes d'appels
- Gestion des ordres de travail
- Gestion des performances
- Gestion des rendez-vous
- Gestion des réunions
- Gestion des stocks
- Gestion du pipeline de ventes
- Gestion financière
- Historique des clients
- Importation et exportation de données
- Intelligence conversationnelle
- Logiciels CRM (gestion de la relation client)
- Messagerie instantanée
- Opérations d'entreprise intégrées
- Outils de collaboration
- PLM (product lifecycle management)
- Partage de contenu
- Portail libre-service
- Sales Planning
- Shop Floor Management
- Suivi de l'engagement
- Suivi de l'inventaire
- Suivi de la production
- Suivi des interactions
- Suivi des présences
- Tableau de bord d'activités
- Visualisation de données

... et 65 fonctionnalités supplémentaires

## Intégrations (28 au total)

- AiSensy
- Cal ID
- CallHippo
- Cashfree
- Dropbox Business
- Exotel
- Facebook Business Suite
- GoCardless
- Google Drive
- Gupshup
- Knowlarity
- Mailchimp
- OneHash Chat
- OneHash ERP
- PayPal

... et 13 intégrations supplémentaires

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Logiciels WMS](https://fr.capterra.ca/directory/30005/warehouse-management/software)

## Catégories connexes

- [Logiciels WMS](https://fr.capterra.ca/directory/30005/warehouse-management/software)
- [Logiciels CRM en ligne](https://fr.capterra.ca/directory/30072/online-crm/software)
- [Systèmes ERP](https://fr.capterra.ca/directory/9/enterprise-resource-planning/software)
- [Logiciels de prospection](https://fr.capterra.ca/directory/31017/lead-capture/software)
- [Logiciels de génération de prospects](https://fr.capterra.ca/directory/30963/lead-generation/software)

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## Avis

### "One of the most popular customer relationship management (CRM) systems available today" — 5.0/5

> **John** | *17 février 2023* | Marketing et publicité | Taux de recommandation : 8.0/10
> 
> **Avantages**: One major benefit of using OneHash is its intuitive user interface which makes it easy to learn and use. The system also provides powerful data analysis capabilities, allowing users to gain valuable insights into their customers' behaviors. Additionally, the system can integrate with other software solutions such as email marketing platforms or payment processing services making it highly flexible for businesses. The system also has a strong reporting feature that can be customized according to the preferences of each business.
> 
> **Inconvénients**: Based on my research, I did not come across any significant concerns or issues with OneHash. It is important to note that every business has unique needs, so what works well for one may not work for another.
> 
> OneHash CRM offers a wide range of features that help improve customer service, increase sales, and make information management easier.

-----

### ""User Friendly software - compared to other ERP application"" — 5.0/5

> **Pradeep** | *7 janvier 2022* | Meubles | Taux de recommandation : 10.0/10
> 
> **Avantages**: I like in this software is overall design, working conditions \& linking process is best. And one more thing, we can customized this software basis of our requirements. It is the best thing in this software.
> 
> **Inconvénients**: In this software have one major issue is foam design. There are only 12 columns in front of page. But as per my experience Onehash team should think about on this. if I would be developer of Onehash then I will provide at least 20 columns in single form page. Because in manufacturing companies have lots of data at time of order punching.
> 
> My overall experience was good, because I was a new user of this. Apart of that I have learned lots of new things in this software and it is very easy to learn. My best experience is with this software, that was customer support service.

-----

### "OneHash Review, May 2022" — 3.0/5

> **Amit** | *5 mai 2022* | Traduction et localisation | Taux de recommandation : 5.0/10
> 
> **Avantages**: 1. Public webform facility, which post a good training a non-technical person can also use.
2. Module/ DocType based approach for each and every activity is unique, and that helps user to have a good control over customization options.
3. Sequential process driven mechanism can be used to optimize the productivity/ output, if designed strategically.
4. Almost every module has it's own custom facility like Listing, Dashboard, Reports and auto-notification facility.

Being so vast on module level and built on a unique concept of DocType, it also makes it sometimes complex to work on. We have integrated it with our small e-commerce site, which took us time more than expected, to understand the system architecture and API call relation before development.
> 
> **Inconvénients**: Facilities related to ease of customization and custom field types must be improved. The unique USP of the software "Module/ DocType based approach" is also one of the major critical aspect, which needs to be improved as it creates problem with creating bridges between external systems or few times even in internal modules.

We have integrated it with our small e-commerce site, which took us time more than expected, to understand the system architecture and API call relation before development.
> 
> With OneHash, we are expecting to use it as one stop solution for everything apart from our e-commerce site operations, whether it is CRM, Production management, Quality and Feedback management, Email management, KnowledgeBase, Finance/ Accounting management, to name major few. We have been able to get some benefits from CRM, Feedback and Email, but yet to use it at optimized level.

-----

### "OneHash ERP changed the way of enterprise operations by implementing the automation all pervasive\!" — 5.0/5

> **Abhijeet** | *7 février 2023* | Machines | Taux de recommandation : 10.0/10
> 
> **Avantages**: This software provides a simple flow between all operations. Everything is channelise and provide automation for each and every department.
> 
> **Inconvénients**: Till now, I have not found any difficulty in the operations. Everything is fine and fulfilling my requirement easily.
> 
> I am really glad to get implemented such a flexible application for my organisation. It empowered me to replace many application which ultimately reduced my cost to some instant.

-----

### "Excellent Product With Fantastic Support\!" — 5.0/5

> **Sanjay** | *7 janvier 2022* | Services juridiques | Taux de recommandation : 10.0/10
> 
> **Avantages**: Flawless integration of emails, social campaign runs and Data Management\!
> 
> **Inconvénients**: If they can integrate SMS feature for lead management, that would be great\!

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/206491/onehash)

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