---
description: Syncro : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Syncro - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Outils ITSM (Information Technology Service Management)](/directory/30676/itsm/software) > [Syncro](/software/207618/syncro)

# Syncro

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> Démarrez, gérez et développez votre activité de MSP avec une plateforme tout-en-un de RMM, PSA et d'accès à distance, le tout pour un prix unique (par de frais par appareil).
> 
> Conclusion : 147 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Syncro?

Conçue spécifiquement pour le modèle commercial MSP.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 147 Avis |
| Simplicité | 4.6/5 | D'après l'ensemble des avis |
| Support client | 4.3/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.4/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Servably
- **Fondé**: 2010

## Contexte commercial

- **À partir de**: 129,00 $ US
- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur)
- **Langues**: anglais
- **Pays disponibles**: Australie, Canada, Nouvelle-Zélande, Royaume-Uni, États-Unis

##  Fonctionnalités

- Accès et contrôle à distance
- Alertes en temps réel
- Automatisation des processus d'affaires
- Configuration des workflows
- Contrôles/Permissions d'accès
- Facturation
- Gestion de la configuration
- Gestion de projets
- Gestion de remédiation
- Gestion des accords de service
- Gestion des billets
- Gestion des changements
- Gestion des contrats/licences
- Gestion des correctifs
- Gestion des documents
- Gestion des flux de travail
- Gestion des problèmes
- Gestion des problèmes
- Gestion des ressources
- Gestion des ressources informatiques
- Gestion des stocks
- Gestion des stratégies
- Gestion des tickets de support
- Gestion des tâches
- Gestion du déploiement
- Logiciels CRM (gestion de la relation client)
- Monitoring réseau
- Planification
- Pour logiciels d'infogérance
- Rapports et analyses
- Real-Time Monitoring
- Sauvegarde et récupération
- Suivi des serveurs
- Suivi du temps et des dépenses
- Surveillance et gestion à distance
- Tableau de bord
- Tableau de bord d'activités
- Third-Party Integrations

## Intégrations (30 au total)

- Bitdefender GravityZone
- CloudRadial
- Descartes ShipRush
- Domotz
- Dropbox Business
- Emsisoft Anti-Malware
- Huntress
- IT Glue
- ITMC Lifecycle
- MSP360 Backup
- Mailchimp
- Microsoft Teams
- Mission Control
- Narmada
- Office 365 Document Management

... et 15 intégrations supplémentaires

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Outils ITSM (Information Technology Service Management)](https://fr.capterra.ca/directory/30676/itsm/software)

## Catégories connexes

- [Outils ITSM (Information Technology Service Management)](https://fr.capterra.ca/directory/30676/itsm/software)
- [Logiciels d'automatisation](https://fr.capterra.ca/directory/16/professional-services-automation/software)
- [Logiciels d'infogérance](https://fr.capterra.ca/directory/30921/msp/software)
- [Outils RMM  (Remote Monitoring and Management)](https://fr.capterra.ca/directory/31715/remote-monitoring-and-management-software/software)
- [Logiciels de workflow](https://fr.capterra.ca/directory/30091/workflow-management/software)

##  Logiciels similaires

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2. [N-sight RMM](https://fr.capterra.ca/software/163344/n-sight) — 4.3/5 (194 reviews)
3. [Cove Data Protection](https://fr.capterra.ca/software/163343/backup-and-recovery) — 4.7/5 (217 reviews)
4. [SuperOps](https://fr.capterra.ca/software/1017782/superopsai) — 4.6/5 (65 reviews)
5. [Atera](https://fr.capterra.ca/software/144309/atera) — 4.5/5 (446 reviews)

## Avis

### "My personal experience an dhonest review" — 5.0/5

> **Paul** | *26 novembre 2025* | Automobile | Taux de recommandation : 10.0/10
> 
> **Avantages**: I have been using Syncro for the past 6 years and the reason I switched was the pricing structure. We use Syncro for our Internal IT and we utilize Ticketing, Invoicing, Products and Services as well as Purchase Orders. Syncro is constantly evolving and adding more features as the years go by. Within the last few years this has significantly accelerated. So far I am extremely happy and do not plan on moving away from Syncro any time soon.
> 
> **Inconvénients**: I would like to do more automation with incoming tickets but have found there is a number of automation functions missing and cannot fully do everything I would like at this time. I have been told that this will be added to the roadmap, so I will patiently wait for this.
> 
> My experience has been great so far. Being that we are a small internal IT, the products work great for what we need and the price is exceptional as we do not have to worry about fluctuating assets we can budget our cost for the product as it only changes if we hire more people into our team.

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### "User-friendly application" — 5.0/5

> **Steve** | *20 octobre 2025* | Automobile | Taux de recommandation : 10.0/10
> 
> **Avantages**: Syncro has a very user-friendly interface. It takes a new user about 3 days to be familiar with Syncro.
> 
> **Inconvénients**: Currently, Syncro has an issue with the Additional CCs. When I add emails to that field, I need to refresh the page for those emails to be added to the ticket. I wish those emails were added to the cc list in the ticket without refreshing the page.
> 
> Syncro is a user-friendly, time-saving application. Overall, I have been having a good experience with Syncro.

-----

### "SyncroRMM is a great tool" — 5.0/5

> **Gord** | *5 décembre 2025* | Services et technologies de l'information | Taux de recommandation : 9.0/10
> 
> **Avantages**: Scripting and ease of use as an RMM. The developers are constantly working to improve and add features. Though some aren't amazing, most are helpful to my business.
> 
> **Inconvénients**: Backgrounding tools have a limitation sometimes for either feature or functionality. This isn't a deal-breaker, there are many ways to skin the cat. Having more integrations-available would be nice to other vendors, but that'll come in the future.
> 
> It's been overall very positive for me and our team. 5 years strong\! I have a great partner rep who is easy to reach and very responsive.

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### "Effortless Asset Enrollment and Monitoring with Seamless MS 365 Integration" — 4.0/5

> **Mohammed** | *11 décembre 2025* | Services et technologies de l'information | Taux de recommandation : 9.0/10
> 
> **Avantages**: Putting everything in one place while I work on the ticket, so I can seamlessly connect remotely and securely to the user’s machine, save time, and have all user information on the same page.
> 
> **Inconvénients**: I am unable to update my note after submitting it. To make any changes, I have to delete the entire note and create a new one from scratch, which is time-consuming and inefficient.
> 
> I love it; it is easy to enroll new assets and monitor them, seeing both hardware and software information. The integration with MS 365 also helps with registering users in the organization.

-----

### "Great product, good amount of interactivity" — 5.0/5

> **Nicholas** | *7 octobre 2025* | Automobile | Taux de recommandation : 10.0/10
> 
> **Avantages**: Simple to and intuitive to use, super cost effective, a good amount of customization without letting you fall into the trap of over-customizing and not having a defined workflow.
> 
> **Inconvénients**: API access could be a lot better, and it could support automations within the platform better. I had to do some janky stuff to get a custom status I made so I can resolve tickets with it at EOD to work.
> 
> Overall great. If I started up my own IT company I would use it, if my current employer tried to move away I would push back.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/207618/syncro)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/207618/Syncro/> |
| en-AE | <https://www.capterra.ae/software/207618/syncro> |
| en-AU | <https://www.capterra.com.au/software/207618/syncro> |
| en-CA | <https://www.capterra.ca/software/207618/syncro> |
| en-GB | <https://www.capterra.co.uk/software/207618/syncro> |
| en-IE | <https://www.capterra.ie/software/207618/syncro> |
| en-IL | <https://www.capterra.co.il/software/207618/syncro> |
| en-IN | <https://www.capterra.in/software/207618/syncro> |
| en-NZ | <https://www.capterra.co.nz/software/207618/syncro> |
| en-SG | <https://www.capterra.com.sg/software/207618/syncro> |
| en-ZA | <https://www.capterra.co.za/software/207618/syncro> |
| fr | <https://www.capterra.fr/software/207618/syncro> |
| fr-BE | <https://fr.capterra.be/software/207618/syncro> |
| fr-CA | <https://fr.capterra.ca/software/207618/syncro> |
| fr-LU | <https://www.capterra.lu/software/207618/syncro> |

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