--- description: CommPeak VoIP Service : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CommPeak VoIP Service - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Systèmes téléphoniques pour entreprise](/directory/31101/business-phone-systems/software) > [CommPeak VoIP Service](/software/207820/commpeak-voip-service) # CommPeak VoIP Service Canonical: https://fr.capterra.ca/software/207820/commpeak-voip-service Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/207820/commpeak-voip-service?page=2) > Terminaison SIP de premier ordre pour les destinations fixes et mobiles dans le monde entier. Facile à utiliser et à gérer. > > Conclusion : 59 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise CommPeak VoIP Service? Fournisseurs de services et commerces de détail avec des centres d'appels à volume d'appels élevé. Entreprises internationales de toutes tailles dont les destinations des appels sont très diverses, qu'il s'agisse d'une société de vente au détail ou d'un géant des technologies de l'information. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 59 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: CommPeak - **Pays**: Hong Kong, Hong Kong - **Fondé**: 2012 ## Contexte commercial - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus ## Fonctionnalités - Enregistrement des appels - Gestion des centres d'appel - Liaisons SIP - Rapports et statistiques - Routage des appels - Suivi des appels ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Systèmes téléphoniques pour entreprise](https://fr.capterra.ca/directory/31101/business-phone-systems/software) ## Catégories connexes - [Systèmes téléphoniques pour entreprise](https://fr.capterra.ca/directory/31101/business-phone-systems/software) - [Logiciels de VoIP](https://fr.capterra.ca/directory/30940/voip/software) ## Logiciels similaires 1. [Ringover](https://fr.capterra.ca/software/169627/ringover) — 4.7/5 (858 reviews) 2. [800.com](https://fr.capterra.ca/software/208208/800-com) — 4.7/5 (313 reviews) 3. [3CX](https://fr.capterra.ca/software/158704/3cx) — 4.4/5 (465 reviews) 4. [Nextiva](https://fr.capterra.ca/software/175788/nextiva) — 4.6/5 (914 reviews) 5. [RingEX](https://fr.capterra.ca/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews) ## Avis ### "From Chaos to Clarity: How CommPeak Optimized My Communication Strategy" — 4.0/5 > **Maximiliano** | *5 avril 2023* | Vente au détail | Taux de recommandation : 7.0/10 > > **Avantages**: I've had a really positive experience with this platform. What I love the most about it is the ease of use. The platform is incredibly intuitive and user-friendly, which makes it a breeze to navigate through. Also, the call quality is really impressive. I've never had any issues with dropped calls or lagging, even when I'm talking to someone on the other side of the world. It's a huge relief to know that I can rely on CommPeak to keep me connected with my clients and colleagues, no matter where they are.In terms of specific functions that I find most helpful, I would say that the analytics and reporting features are top-notch. Being able to track and analyze my call data has been incredibly helpful in optimizing my communication strategy and making sure that I'm meeting my goals. The ability to easily manage my contacts and see their availability is also a huge plus. It's made scheduling meetings and keeping track of important conversations so much easier. > > **Inconvénients**: One area where I think CommPeak could improve is with its customer support. While the support team is generally helpful and responsive, there have been a couple of instances where I've had to wait longer than I would have liked for a response or resolution to a problem. It would be great if they could improve their response time and ensure that all support requests are handled quickly and efficiently. > > One of the biggest benefits of using CommPeak has been the contact management system. With a large and growing list of contacts, it can be challenging to keep track of everyone and ensure that I'm communicating with the right people at the right times. But CommPeak's system makes it easy to organize my contacts and see their availability, which has allowed me to be more efficient and effective in my communication strategy.In addition, CommPeak's analytics and reporting features have been invaluable in helping me to optimize my communication strategy. By tracking and analyzing my call data, I've been able to see what's working and what's not, and make changes where necessary. This has resulted in stronger relationships with my clients and colleagues, and has had a positive impact on my business overall. ----- ### "Reliable and quality voice services at an a fraction of cost we spent before" — 5.0/5 > **Kally** | *15 novembre 2023* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: Our overall utility cost has reduced significantly > > **Inconvénients**: I have no dislike on the product, it has been a smooth journey ----- ### "ava" — 4.0/5 > **abode** | *28 mars 2023* | Services financiers | Taux de recommandation : 5.0/10 > > **Avantages**: Sometimes there is something urgent.You feel like you have someone to talk to, but that doesn't always happen\!The response of the support, and the flexibility and understanding that we have requested, > > **Inconvénients**: All kinds of new systems transfer the responsibility more and more to the customer over time,And this allows the customer to spend almost an entire day with Compic's systems and not have time to do other things,And also the matter of recurring issues,Let's say it was fixed today, after a few days, it happens again, ----- ### "Controls the sales process" — 5.0/5 > **Janne** | *13 mai 2025* | Loisirs, voyage et tourisme | Taux de recommandation : 9.0/10 > > **Avantages**: It has a comprehensive set of tools that make sales easier with more empowered management. The VoIP system makes communication more pleasant and precise at any time. It also makes it easier to manage contact with customers, allowing for greater security and personalization in each communication. > > **Inconvénients**: It is secure and reliable with no connection issues. It has always worked correctly without any problems with effective communication. > > It met the expectations of having an integrated communication system to always keep contacts secure and with helpful tools that facilitate the entire process. ----- ### "Reliable and User Friendly" — 5.0/5 > **Zyra Joy** | *6 juin 2023* | Santé, bien-être et fitness | Taux de recommandation : 8.0/10 > > **Avantages**: The technology provided meets or surpasses call quality criteria, displaying an amazing level of clarity and dependability during contact sessions. The tool's dependability provides constant and flawless communication, which results in better user experiences. Furthermore, the tool provides a variety of customized pricing options, allowing customers to select plans that meet their individual needs and budgetary constraints. Furthermore, the tool's customer service team is well-known for being responsive and helpful. They are proactive in resolving client concerns, challenges, and technological issues, resulting in high user satisfaction. Their rapid aid and support add to a great overall user experience, further cementing the tool's reputation as a dependable and user-centric communication solution. > > **Inconvénients**: Certain parts of customer service help need to be improved, most notably boosting responsiveness and accountability in interactions with users. It is widely understood that proactive actions must be taken in order to respond to consumer inquiries, complaints, and difficulties in a more timely and responsible manner. The goal is to foster a culture of trust and dependability by actively engaging users and keeping open lines of communication. Customers would obtain the necessary assistance and support in a timely manner, ensuring their requirements are addressed with attentiveness and a sense of responsibility, resulting in a more pleasant and gratifying user experience. ----- Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/207820/commpeak-voip-service?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/207820/commpeak-voip-service) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Données structurées