--- description: 800.com : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: 800.com - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de VoIP](/directory/30940/voip/software) > [800.com](/software/208208/800-com) # 800.com Canonical: https://fr.capterra.ca/software/208208/800-com Page : 1/16\ Suivant: [Page suivante](https://fr.capterra.ca/software/208208/800-com?page=2) > Numéro gratuit qui vous permet de suivre et d'analyser les appels. > > Conclusion : 364 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise 800.com? 800.com est idéal pour les auto-entrepreneurs et les petites entreprises comme pour les grandes entreprises et agences. L'éditeur propose des forfaits adaptés à tous les types d'entreprises. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 364 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: 800.com - **Pays**: Longboat Key, É.-U. ## Contexte commercial - **À partir de**: 149,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Actions découlant d'un événement - Automate d'appel - CTI (couplage téléphonie informatique) - Communication multicanal - Coupons mobiles - Distribution automatique des appels - Enregistrement des appels - Envoi de SMS en masse - Gestion des campagnes - Gestion des centres d'appel - Gestion des contacts - Gestion des courriels - Gestion des leads - Gestion des listes d'appels - Gestion des performances - Gestion du pipeline de ventes - IVR - Identification de l'appelant - Logiciels CRM (gestion de la relation client) - Messagerie bidirectionnelle - Messagerie planifiée - Messagerie vocale - Personnalisation de messages - Planification des campagnes - Planification des campagnes - Rapports et statistiques - Rapports sur les appels - Routage des appels - Réponses automatisées - Suivi des appels - Suivi des conversions - Suivi des mots-clés - Third-Party Integrations - Transcription des appels ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique ## Category - [Logiciels de VoIP](https://fr.capterra.ca/directory/30940/voip/software) ## Catégories connexes - [Logiciels d'enregistrement des appels](https://fr.capterra.ca/directory/30533/call-recording/software) - [Logiciels de gestion des appels téléphoniques](https://fr.capterra.ca/directory/30901/call-tracking/software) - [Logiciels de télévente](https://fr.capterra.ca/directory/30680/inside-sales/software) - [Plateformes SMS marketing](https://fr.capterra.ca/directory/30842/sms-marketing/software) - [Logiciels de VoIP](https://fr.capterra.ca/directory/30940/voip/software) ## Logiciels similaires 1. [Ringover](https://fr.capterra.ca/software/169627/ringover) — 4.7/5 (890 reviews) 2. [JustCall](https://fr.capterra.ca/software/157853/justcall) — 4.1/5 (225 reviews) 3. [3CX](https://fr.capterra.ca/software/158704/3cx) — 4.4/5 (468 reviews) 4. [Nextiva](https://fr.capterra.ca/software/175788/nextiva) — 4.6/5 (919 reviews) 5. [RingEX](https://fr.capterra.ca/software/132178/ringcentral-mvp) — 4.2/5 (1206 reviews) ## Avis ### "A Happy Customer" — 5.0/5 > **Emmanuel** | *27 octobre 2025* | Équipement et fournitures de bureau | Taux de recommandation : 10.0/10 > > **Avantages**: Ease of use and the flexibility of the dashboard. Requesting new numbers and configuration is simple. Anyone can do it. > > **Inconvénients**: So far nothing to complain about. I am receiving all my calls and I am able to review in my console. > > It’s helped me create a true separation for my business and private calls. And also track calls and customer engagement. ----- ### "Great value is for sure" — 3.0/5 > **David** | *24 septembre 2025* | Télécommunications | Taux de recommandation : 7.0/10 > > **Avantages**: Call management is great and i like the orginazation, the learning curve isn't hard to deal with. and very easy to work with. > > **Inconvénients**: the one prime issue we have now is the messaging and texting. even with the approval the old rejected one i still in the way and the client support is very slow and never picked up phone during working hours after multiple call attempts. > > everything over is ok i mean the features are nice and value is good, compared to others we have used this is great, for us we just have a issue with not being able to send out message even after being approved ----- ### "Excellent company, great support\!" — 5.0/5 > **Stacey** | *5 janvier 2026* | Fabrication électrique/électronique | Taux de recommandation : 10.0/10 > > **Avantages**: It's a quick and easy set up, I've tested the system and have had zero issues with receiving or making phone calls from the app. The cost is relatively low compared to what I'm paying for our office phones through another company and honestly, I'm considering switching over in the future to this service simply because of its ease of use, low cost and the fact that so far, absolutely no bugs or glitches in the software. The sales team has been incredibly helpful, they walked me through the setup and were very clear on the features and benefits of the program but didn't do a hard sell - they also discussed the potential cons of the system for our company. Overall very happy with it, it's a reliable, secure system that I'd not hesitate to sign up for. > > **Inconvénients**: Really nothing, I love that I could pick out my own number mostly - it wasn't completely customizable but close enough. > > Very happy with the sales, service and app\! I would not hesitate for a moment to sign up with them as a small business owner if you're looking for a reliable service with a custom number\~ ----- ### "The Difference is Night and Day - Instant Credibility" — 5.0/5 > **Mayank** | *16 octobre 2025* | Vente au détail | Taux de recommandation : 8.0/10 > > **Avantages**: The biggest anxiety for a small business is sounding... well, small. 800.com is changing that for us in real-time. The moment we put our new vanity number on our website, the entire feel of our brand shifted. It's not just a phone number; it’s an instant layer of trust that you can almost feel. I love knowing that no matter where I am, every single call is being answered with a professional greeting, making us sound established and reliable. It’s a game-changer for our credibility. > > **Inconvénients**: If I had to give one piece of advice to a new user, it would be to budget for a little more than the advertised price. The final monthly cost includes some mandatory regulatory fees that add up. It's not a deal-breaker, but it helps to see it as a complete investment in your company’s image from the start. When you think about the credibility it brings to every single interaction, the price starts to make a lot more sense. > > Our experience with 800.com is fantastic. It’s like having a professional receptionist and a marketing boost rolled into one. It handles that critical first impression flawlessly so we can focus on doing what we do best. The difference in how we feel—and more importantly, how our customers perceive us—is palpable. We feel more confident and established every single day we use it, and that’s a benefit you can't really put a price on. ----- ### "Excellent and User-Friendly Service" — 5.0/5 > **Moutaz** | *2 septembre 2025* | Comptabilité | Taux de recommandation : 10.0/10 > > **Avantages**: The aspect I liked most about 800.com was their professionalism and reliability. Their platform is intuitive, and the customer service team is always ready to provide helpful guidance. > > **Inconvénients**: One thing I liked least was that some features could be more intuitive for new users. Adding more tutorials or step-by-step guides could make the platform even easier to use.” > > Overall, my experience with 800.com was excellent. The platform’s reliability and the professionalism of the support team made managing my toll-free numbers simple and efficient. Minor improvements in the user interface could make it even better for new users. ----- Page : 1/16\ Suivant: [Page suivante](https://fr.capterra.ca/software/208208/800-com?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/208208/800-com) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées