---
description: Aline : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Aline - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Systèmes téléphoniques](/directory/30084/telephony/software) > [Aline](/software/210877/aline-phone-system)

# Aline

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> Aline est un logiciel de téléphonie sur IP qui permet d'accéder à son téléphone partout et à tout moment.
> 
> Conclusion : 6 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Aline?

Entreprises technologiques, centres d'appels, entreprises de nettoyage, équipes de vente, et prestataires de services VoIP.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.3/5** | 6 Avis |
| Simplicité | 4.7/5 | D'après l'ensemble des avis |
| Support client | 4.3/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.7/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Double A Solutions
- **Pays**: Toledo, É.-U.
- **Fondé**: 2003

## Contexte commercial

- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile)
- **Langues**: anglais
- **Pays disponibles**: États-Unis

##  Fonctionnalités

- Accès mobile
- Alertes/Notifications
- Automated Attendant
- CTI (couplage téléphonie informatique)
- Collaboration entre plusieurs utilisateurs
- Conférences
- Enregistrement des appels
- Extensions virtuelles
- Filtrage d'appels
- Gestion des centres d'appel
- Gestion des contacts
- Gestion des listes d'attente
- Groupes d'appel
- IVR
- Identification de l'appelant
- Journalisation des appels
- Liaisons SIP
- Messagerie SMS
- Messagerie vocale
- PBX
- Partage des fichiers
- Profils des appelants
- Rapports et analyses
- Rapports et statistiques
- Rapports sur les appels
- Routage des appels
- Suivi des appels
- Suivi des appels
- Tableau de bord d'activités
- Third-Party Integrations
- Transfert d’appel
- VoIP

## Intégrations (10 au total)

- Blitz
- Bullhorn ATS & CRM
- EZLynx
- NowCerts
- Pipedrive
- Salesforce Sales Cloud
- SugarCRM
- SuiteCRM
- Vtiger CRM
- Zendesk Suite

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Systèmes téléphoniques](https://fr.capterra.ca/directory/30084/telephony/software)

## Catégories connexes

- [Systèmes téléphoniques](https://fr.capterra.ca/directory/30084/telephony/software)
- [Logiciels de VoIP](https://fr.capterra.ca/directory/30940/voip/software)
- [Logiciels SIP (softphone)](https://fr.capterra.ca/directory/31029/softphone/software)
- [Systèmes téléphoniques pour entreprise](https://fr.capterra.ca/directory/31101/business-phone-systems/software)
- [Logiciels de communications unifiées](https://fr.capterra.ca/directory/31035/unified-communications/software)

##  Logiciels similaires

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2. [Intulse](https://fr.capterra.ca/software/161865/intulse) — 4.4/5 (132 reviews)
3. [Ringover](https://fr.capterra.ca/software/169627/ringover) — 4.7/5 (858 reviews)
4. [3CX](https://fr.capterra.ca/software/158704/3cx) — 4.4/5 (465 reviews)
5. [JustCall](https://fr.capterra.ca/software/157853/justcall) — 4.1/5 (223 reviews)

## Avis

### "Aline is A+\!" — 5.0/5

> **Karrie** | *5 novembre 2020* | Design graphique | Taux de recommandation : 10.0/10
> 
> **Avantages**: We really appreciated the ease of use. The training was simple and the interface is very user friendly.
> 
> **Inconvénients**: I am not super tech savvy, so set up was a little tricky, but thankfully the tech support was amazing\!
> 
> We switched to Aline Phone Systems over a year ago and could not be happier. The service is top notch for several reasons. First, the customer service is fast, friendly and efficient. Any technical questions we have are answered quickly\! Secondly, the interface is way easier than the competitors. We were up and running in no time. Thirdly, the Communicator app saved our business during lock down. It allowed us to run our business remotely and transition smoothly without any interruption to our sales\! We highly recommend Aline Phone Systems.

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### "Excellent customer service, easy to use" — 5.0/5

> **Greg** | *31 mars 2022* | E-learning | Taux de recommandation : 10.0/10
> 
> **Avantages**: The software itself is easy to use and I am the primary user. This system provides an excellent backup system for businesses that primarily use cell phones and/or have weaker signals in their home office.
> 
> **Inconvénients**: Not really a con, but I don't use the mobile ap very often as I am primarily in my home office.
> 
> \[SENSITIVE CONTENT\] have been great to work with. On the sales side, \[SENSITIVE CONTENT\] was solutions based and provided an excellent demo of the product. \[SENSITIVE CONTENT\] provides the correct level of check in service to ensure everything is working properly. I would highly recommend both the product and the organization.

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### "The absolute worst customer support imaginabible" — 1.0/5

> **Chad** | *16 mars 2024* | Transport routier/ferroviaire | Taux de recommandation : 0.0/10
> 
> **Avantages**: When the phones work they are good. When they don't good luck
> 
> **Inconvénients**: SUPPORT IS TERRIBLE. They hide the fact when they have issues, will always say the issue is on your end, then leave you to figure it out.

-----

### "Easy to use and setup" — 5.0/5

> **hugo** | *13 août 2021* | Assurance | Taux de recommandation : 10.0/10
> 
> **Avantages**: Low cost ease of use service that can scale as I grow my business.
> 
> **Inconvénients**: I have not been able to find anything to hinder my ability to service my customers.
> 
> The service is excellent.

-----

### "Practical Usage" — 5.0/5

> **M.C.** | *21 octobre 2020* | Assurance | Taux de recommandation : 10.0/10
> 
> **Avantages**: Very helpful in managing my daily phone usage.
> 
> **Inconvénients**: The stand alone directory in the desktop phone, however merging it with my outlook has been the perfect match.
> 
> Customer service is super. Phone is very reliable with no problem with the systems, but sometimes the internet signal breaks up the call, but that is on my internet service provider.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/210877/aline-phone-system)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/210877/Aline-Phone-System/> |
| en-AE | <https://www.capterra.ae/software/210877/aline-phone-system> |
| en-AU | <https://www.capterra.com.au/software/210877/aline-phone-system> |
| en-CA | <https://www.capterra.ca/software/210877/aline-phone-system> |
| en-GB | <https://www.capterra.co.uk/software/210877/aline-phone-system> |
| en-IE | <https://www.capterra.ie/software/210877/aline-phone-system> |
| en-IL | <https://www.capterra.co.il/software/210877/aline-phone-system> |
| en-IN | <https://www.capterra.in/software/210877/aline-phone-system> |
| en-NZ | <https://www.capterra.co.nz/software/210877/aline-phone-system> |
| en-SG | <https://www.capterra.com.sg/software/210877/aline-phone-system> |
| en-ZA | <https://www.capterra.co.za/software/210877/aline-phone-system> |
| fr | <https://www.capterra.fr/software/210877/aline-phone-system> |
| fr-BE | <https://fr.capterra.be/software/210877/aline-phone-system> |
| fr-CA | <https://fr.capterra.ca/software/210877/aline-phone-system> |
| fr-LU | <https://www.capterra.lu/software/210877/aline-phone-system> |

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