--- description: Virtual Care Platform : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Virtual Care Platform - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour vétérinaires](/directory/30617/veterinary/software) > [Virtual Care Platform](/software/211295/virtual-care-platform) # Virtual Care Platform Canonical: https://fr.capterra.ca/software/211295/virtual-care-platform > Des soins virtuels entièrement sur mesure et à l'image de votre marque, que vous soyez un vétérinaire indépendant, un hôpital ou un réseau national. > > Conclusion : 5 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Virtual Care Platform? Cette technologie est idéale pour les entreprises vétérinaires de toutes envergures. Cette plateforme unique est suffisamment évolutive pour s'adapter à diverses structures, des vétérinaires indépendants aux centaines de cliniques vétérinaires. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 5 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Smart.Vet - **Fondé**: 2018 ## Contexte commercial - **À partir de**: 99,00 $ - **Type de licence**: (Version d’essai gratuite) - **Déploiement et plateformes**: Cloud, SaaS, web - **Pays disponibles**: Canada ## Fonctionnalités - Confirmations/Reminders - Gestion des clients - Gestion des dossiers patients - Planification des rendez-vous - Traitement des paiements ## Category - [Logiciels pour vétérinaires](https://fr.capterra.ca/directory/30617/veterinary/software) ## Logiciels similaires 1. [DaySmart Vet](https://fr.capterra.ca/software/133166/DaySmart-Vet) — 4.6/5 (279 reviews) 2. [Instinct Science](https://fr.capterra.ca/software/1017062/instinct-emr) — 4.9/5 (234 reviews) 3. [Shepherd](https://fr.capterra.ca/software/172485/shepherd-app) — 4.7/5 (87 reviews) 4. [ezyVet](https://fr.capterra.ca/software/99977/ezyvet-cloud-vet-software) — 4.6/5 (276 reviews) 5. [Covetrus Pulse](https://fr.capterra.ca/software/130107/covetrus-pulse) — 4.0/5 (542 reviews) ## Avis ### "Smart.Vet Telehealth..." — 5.0/5 > **Calvin** | *18 décembre 2020* | Vétérinaire | Taux de recommandation : 10.0/10 > > **Avantages**: After a little learning curve, i'm a quite pleased with this platform. I can't really compare it to other ones though, as i've only used this one, and will continue to. It's helped me monetize the time spent with client inquires, and converted some of them, into housecall appointments. > > **Inconvénients**: I've mentioned some defects that need to be addressed, and 'they' say, it's on their list to address; I'd like to see them addressed sooner though. One of them is the Intake Questions and Image, Videos and Documents options for the clients to input; This part needs some type of notification to me, when something is placed there; having to click on the drop down, to check, is very inefficient\! There were some other inefficiencies mentioned, but they addressed those efficiently\! > > See the Pros. Am definitely glad I signed up with them\! One Con, incorporating a couple of your queries here, is another platform was able to capture Vaccination reminders into the system; this would be Extremely valuable\!\!\! ----- ### "Perfect solution" — 4.0/5 > **Debbie** | *18 décembre 2020* | Vétérinaire | Taux de recommandation : 10.0/10 > > **Avantages**: It was available at the very start of COVID and easy to set up. Support was great and timely. > > **Inconvénients**: For some reason clients don't find it easy to use. I've had a couple of people say they can't figure out how to book an appointment and a couple of people who couldn't figure out how to launch the video consultation from their end. Not sure why because it seems simple enough to me > > I've been able to keep my mobile practice operating during COVID as I have stopped making housecalls. ----- ### "Telemedicine in the face of COVID-19" — 4.0/5 > **Kristen** | *21 décembre 2020* | Vétérinaire | Taux de recommandation : 8.0/10 > > **Avantages**: The Smart.Vet software has allowed us to easily transition during all the changes COVID brought to the veterinary industry. It has allowed us to connect with our clients for long term management of disease, and even annual health reviews. The technology is simple, and the connections are great. Charging via the platform saves our front office staff time. > > **Inconvénients**: The booking platform could be more seamless. Currently we are unable to edit appointments so they have to be deleted and rebooked. Some of our clients have issues navigating the platform and need guidance - a consequence of new technology? > > Many clients have been very appreciative of the ability to conduct appointments this way. We are getting more information by discussing issues in the comfort of their own home. This allows us to develop a plan prior to the patient coming into the hospital for efficient curbside service, especially as we enter the winter months\! ----- ### "Smart vet - Very Helpful during Covid 19" — 5.0/5 > **Marika** | *18 décembre 2020* | Vétérinaire | Taux de recommandation : 8.0/10 > > **Avantages**: During this Covid-19 pandemic, our clients still can't come in to the clinic. Smartvet has helped our client to be part of examination without being physically there. I definitely think telemedicine is an important part of the future of veterinary medicine. > > **Inconvénients**: Smart Vet need to integrate with Avimark. At the moment, we have to update 2 appointment schedule, Avimark and Smartvet which can get confusing and cause double bookings. > > Smartvet is a very helpful technology. We have trained our staff to use it and our clients enjoy the smartvet experience. ----- ### "User friendly platform" — 5.0/5 > **Renee** | *20 décembre 2020* | Vétérinaire | Taux de recommandation : 10.0/10 > > **Avantages**: We started using this software at the beginning of the COVID pandemic, trying to move some of our consultations to virtual. It was a seamless transition and very user friendly. > > **Inconvénients**: I can't think of anything negative - when we have run into problems they are always quick to respond and troubleshoot. ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/211295/virtual-care-platform) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées