--- description: Banzai Reach : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Banzai Reach - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de marketing événementiel](/directory/31542/event-marketing/software) > [Banzai Reach](/software/211740/banzai-reach) # Banzai Reach Canonical: https://fr.capterra.ca/software/211740/banzai-reach Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/211740/banzai-reach?page=2) > Banzai Reach optimise les inscriptions de publics cible et automatise les tâches événementielles via une seule plateforme. > > Conclusion : 15 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Banzai Reach? Banzai apporte la nouvelle génération de technologies de marketing automation événementielle aux spécialistes du marketing de terrain, du marketing partenaire et du channel marketing. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 15 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Banzai - **Pays**: Seattle, É.-U. - **Fondé**: 2015 ## Contexte commercial - **À partir de**: 22 500,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Ciblage du public - Enquêtes et feedback - Gestion des inscriptions - Marketing par courriel - Pages de renvoi et formulaires web - Promotion sociale ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de marketing événementiel](https://fr.capterra.ca/directory/31542/event-marketing/software) ## Catégories connexes - [Logiciels de marketing événementiel](https://fr.capterra.ca/directory/31542/event-marketing/software) - [Logiciels de gestion événementielle](https://fr.capterra.ca/directory/20030/event-management/software) - [Outils d'inscription en ligne](https://fr.capterra.ca/directory/30111/registration/software) ## Logiciels similaires 1. [Whova](https://fr.capterra.ca/software/149712/whova) — 4.8/5 (2423 reviews) 2. [Cvent Event Management](https://fr.capterra.ca/software/26318/cvent-event-management) — 4.5/5 (990 reviews) 3. [Eventbrite](https://fr.capterra.ca/software/114949/eventbrite) — 4.6/5 (5748 reviews) 4. [EventCreate](https://fr.capterra.ca/software/147664/eventcreate) — 4.9/5 (776 reviews) 5. [vFairs](https://fr.capterra.ca/software/149104/vfairs) — 4.8/5 (623 reviews) ## Avis ### "Boost Attendance at B2B Events" — 5.0/5 > **Lindsey** | *28 juin 2019* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: - Customized for you needs - Easy to use - Quality Results > > **Inconvénients**: - I do not have a con, but I do think customers need to test out more than one event to determine quality. Don't expect results on the first event. Optimize and know the audience you want to target. ----- ### "Cyber Security Events" — 4.0/5 > **Brittany** | *6 mai 2019* | Informatique et sécurité réseau | Taux de recommandation : 9.0/10 > > **Avantages**: I like that they are responsive and their service is great. They drive a good many leads to my events in a short amount of time. > > **Inconvénients**: I wish they had a wider security database - especially for executives/directors+ > > They help augment my events that we are already doing in the field to enable us to get more bang for our buck by having a bigger, better audience\! ----- ### "Horrible Customer Experience" — 1.0/5 > **Melissa** | *3 avril 2020* | Logiciels | Taux de recommandation : 0.0/10 > > **Avantages**: When we first starting using Banzai in 2018, it worked great. We had them reaching out to their database as well as our target accounts to drive registrations for events. However, things took a tragic turn in 2019. They added on webinar support capabilities and over promised and undelivered. The dashboard is relatively easy to use to set up events and add goals around registrations. You can easily see where they are in the outreach process in terms of total registrants (with ability to export the list) as well as email deliverability rates. They also have the option to send inMails as part of the cadence, but warned that there is less control over who registers from inMail. > > **Inconvénients**: Where to begin\! First, the customer service is horrible. In two years we have had multiple account managers who made promises they couldn't keep. We purchased an additional 1,000 credits in early 2019 to use for webinars and at the end of the year had more than 900 remaining. Programs were not launched when they said they were. Emails were severely impacted by deliverability rates, but none of this was communicated. WE had to do our own digging in the dashboard to uncover insights as to why the registration wasn't there. They made every excuse in the book in our weekly calls with no sign of improvement. We were told our credits would be able to transfer to the following year (2020) since they were not able to hold up their end of the agreement and convert a decent majority of them into registrations. At the start of this year we received a new account manager yet again, who is now pressuring us to buy more credits saying the roll over isn't valid and expired. Needless to say, we are very unhappy\! We tried to pull in old account managers into the discussion to make them honor their original commitment, but were blocked from this. We had to get our legal counsel involved recently to try and come up with a somewhat fair solution. We now have the next 3 months to use our roll over credits before they expire and we will be required to purchase more or terminate their partnership. I am pretty sure I know what action we will take for Q3 and it won't be to buy more. > > The overall experience has been painful and disappointing. It started off so well, but has slowly declined. Reg is picking back up, but at this point the relationship is tarnished and I am unhappy with how they are handling a long time account. Bullying us to purchasing more and not honoring previous roll over credits seems like a very bad move in the current state of economy. I feel they need the cash flow and are just trying to stay afloat. ----- ### "Banzai is an extension of our team" — 5.0/5 > **Lisa** | *10 mai 2019* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: It's user friendly; you can quickly see the event details. > > **Inconvénients**: It's not integrated with our CRM. > > We leverage Banzai to drive registrations for most of our Box-led events. We have weekly cadence calls with the Banzai team to review each event and provide updates. ----- ### "Banzai is an extension to your team" — 5.0/5 > **Utilisateur vérifié** | *9 mai 2019* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: Banzai provides great support for audience acquisition for your events. They really are an extension to your own team, driving the right leads and contacts to activities that help drive awareness and pipeline. > > **Inconvénients**: The only thing to be aware of Banzai is that audience profiles need to be very specific because if they are not, they will drive everyone on the profile list. > > Banzai is fantastic to work with. Their software is easy to use to develop a campaign and their team is extremely responsive and helpful. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/211740/banzai-reach?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/211740/banzai-reach) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées