--- description: Lightspeed Restaurant : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lightspeed Restaurant - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour pâtisseries](/directory/30529/bakery/software) > [Lightspeed Restaurant](/software/211849/lightspeed-resturant) # Lightspeed Restaurant Canonical: https://fr.capterra.ca/software/211849/lightspeed-resturant Page : 1/10\ Suivant: [Page suivante](https://fr.capterra.ca/software/211849/lightspeed-resturant?page=2) > Un point de vente donne aux restaurants le goût de l'efficacité \! Suivez les ventes et prenez les commandes de n'importe où. > > Conclusion : 215 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Lightspeed Restaurant? Les fonctionnalités de Lightspeed correspondent aux priorités des restaurateurs. La solution permet de simplifier les tâches quotidiennes et de vous concentrer sur l'essentiel : la croissance de votre entreprise et l'amélioration de l'expérience client. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 215 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Lightspeed - **Pays**: Montreal, Canada - **Entreprise fondée en**: 2012 ## Contexte commercial - **À partir de**: 119,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, espagnol, français, italien - **Pays disponibles**: Afrique du Sud, Allemagne, Australie, Autriche, Belgique, Canada, Danemark, Espagne, France, Irlande, Italie, Luxembourg, Malte, Norvège, Nouvelle-Zélande, Pays-Bas, Royaume-Uni, Singapour, Suisse, Tchéquie et 1 de plus ## Fonctionnalités - Accès mobile - Alertes/Notifications - Barcode/Ticket Scanning - Caisse pour restaurants - Carte de fidélité - Commande en ligne - Comptabilité - Contrôles/Permissions d'accès - Emplacements multiples - Facturation - For Bakeries - Gestion client - Gestion de la production - Gestion de la trésorerie - Gestion de table - Gestion des cartes cadeaux - Gestion des commandes - Gestion des conseils - Gestion des employés - Gestion des livraisons - Gestion des recettes - Gestion des remises - Gestion des reçus - Gestion des stocks - Intégration comptable - Paiements électroniques - Point de vente (PDV) - Rapports de ventes - Rapports et analyses - Rapports et statistiques - Saisie de commande - Sales Order Management - Suivi des commandes - Suivi des livraisons - Third-Party Integrations - Traitement des cartes de crédit - Vérifications distinctes ## Intégrations (33 au total) - 5stelle - Abacus - Abacus POS - Apaleo - Apicbase Restaurant Management - BPL Digital - Cloudbeds - Cockpit IT Service Manager - Combo - Deliverect - Easilys - Flipdish - Fourth - Frontdesk Anywhere - Homebase ... et 18 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels pour pâtisseries](https://fr.capterra.ca/directory/30529/bakery/software) ## Catégories connexes - [Logiciels pour pâtisseries](https://fr.capterra.ca/directory/30529/bakery/software) - [Logiciels de caisse pour restaurants](https://fr.capterra.ca/directory/30603/restaurant-pos/software) - [Logiciels de caisse pour bars](https://fr.capterra.ca/directory/30897/bar-pos/software) - [Logiciels de caisse](https://fr.capterra.ca/directory/20052/point-of-sale/software) - [Logiciels de gestion de restaurant](https://fr.capterra.ca/directory/20026/restaurant-management/software) ## Logiciels similaires 1. [Restroworks](https://fr.capterra.ca/software/142877/Restroworks) — 4.9/5 (643 reviews) 2. [Toast POS](https://fr.capterra.ca/software/136301/toast-pos) — 4.1/5 (553 reviews) 3. [SpotOn](https://fr.capterra.ca/software/197473/spoton-restaurant) — 4.2/5 (370 reviews) 4. [Lavu](https://fr.capterra.ca/software/118828/lavu) — 4.2/5 (259 reviews) 5. [Epos Now](https://fr.capterra.ca/software/152638/epos-now) — 3.8/5 (726 reviews) ## Avis ### "Une belle solution pour tous\!" — 5.0/5 > **Louis-David** | *16 décembre 2025* | Divertissement | Taux de recommandation : 9.0/10 > > **Avantages**: Logiciel très facile à utiliser, le service à la clientèle est excellent et très réactif\! Belle entreprise canadienne\! > > **Inconvénients**: Je dois avouer que ce pourrait être plus dynamique. La formule est très carré très pure, et parfois j'aime ca plus créatif\! Sinon c'est vraiment bien > > J'avais besoin d'un logiciel qui devait être relié au MEV(Québec) et je dois avouer que de toutes les compagnies que j'ai contactés, Lightspeed a été la plus facile, la moins coutant et la plus performante en terme de croissance\! ----- ### "Happy with lightspoed" — 5.0/5 > **Jaxy** | *10 mai 2025* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Training was efficient and professional, Representatives were great to work with . Has functions that will help us grow and not move to another pod. > > **Inconvénients**: So far no complaints. Everything seems to work great for us. This system will help us grow our business > > Great so far\! Professional staff, great training, has been very accommodating. \[sensitive content hidden\] was our representative great to work with, Alan our account rep was super helpful and very patient\! ----- ### "Affordable and reliable" — 5.0/5 > **Pascal** | *17 septembre 2018* | Restaurants | Taux de recommandation : 10.0/10 > > **Avantages**: Most affordable option for POS on the market that is compatible with revenue Quebec and MEV machines. > > **Inconvénients**: Occasionally updates take a few minutes, otherwise we have very few issues in the last 4 years since we started using Lightspeed > > Been reliable part of our business for over 4 years now. ----- ### "How Lightspeed will help improve your business." — 5.0/5 > **Assad** | *23 mars 2019* | Restaurants | Taux de recommandation : 10.0/10 > > **Avantages**: They are accuracy and analysis. With Lightspeed each and every order is entered with 100% accuracy, so you don't have to worry about wrong items or amounts being entered. And with their integrated system you can manage your inventory, and analyze your sales patterns. All because Lightspeed gives you sophisticated and detailed sales reports at your fingertips all while saving time and money and reducing costs. > > **Inconvénients**: There was no onsite tutorial on how to access certain data, but a quick call with tech support and within a few minutes I mastered the system and where everything is placed. > > I signed up with Lightspeed back in Nov 2016 and I have never looked back. Lightspeed gives me accuracy and analysis. Through Lightspeed's data I was able to save costs through employee shrinkage. Combined with Lightspeed's great customer and tech support, you've got a winning combination that no one can beat. ----- ### "High-Speed Performance Paired With a Steep Learning Curve" — 4.0/5 > **Imtiaz** | *10 mai 2026* | Ressources humaines | Taux de recommandation : 10.0/10 > > **Avantages**: We recently switched from Squre to Lightspeed and have been impressed y the hardware performance. The POS and printers are significately faster, and once you master the menu-building logic, it offers more flexibility than our previous setup. While the onboarding process was a bit of a self-taught journey and the software has a few quirks-particularly regarding paper usage and takeout workflows-the core engine is powerful. We are already seeing the benefits of the increased speed during busy shifts. We're hopeful that as we continue to optimize our configuration and as the platform rolls out updates, it will fully meet our operational needs. A solid choice if you're looking for a robust, high-speed system\! > > **Inconvénients**: Complexity of Implementation: Onboarding is done by users themselves, with a long response time to support questions, making the learning curve very high. Workflow Problems: Some processes such as handling takeaway orders and reversing charges require additional efforts and involve back office processes, making services slow. Limited Customization: Rigid menu design, limited options for ticket settings result in wasting a lot of paper and poor formatting for ticketing. > > Transitioning to Lightspeed Restaurant has been a mixed experience, marked by high-performance hardware but a challenging implementation phase. While the system excels in processing speed and hardware reliability, the software architecture requires a significant time investment to master. It feels like a powerful engine that lacks a user-friendly manual; it is capable of handling high volumes, but getting the workflow "just right" for a specific business model requires patience and a fair amount of independent troubleshooting. Ultimately, it is a robust professional tool that offers a noticeable upgrade in speed over entry-level POS system, though it currently lacks the intuitive "plug-and-play" simplicity found in other competitors. ----- Page : 1/10\ Suivant: [Page suivante](https://fr.capterra.ca/software/211849/lightspeed-resturant?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/211849/lightspeed-resturant) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Données structurées