---
description: RemoteCall : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: RemoteCall - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de prise en main à distance](/directory/30928/remote-support/software) > [RemoteCall](/software/212709/remotecall)

# RemoteCall

Canonical: https://fr.capterra.ca/software/212709/remotecall

> RemoteCall est une solution d'assistance à distance basée sur cloud qui relie les agents et les clients. Prenez en charge les PC clients et les appareils mobiles via une caméra.
> 
> Conclusion : 4 utilisateurs lui ont donné la note de **4.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise RemoteCall?

\- Entreprises B2B
- Agences gouvernementales
- Finances (banque et assurance)
- Éducation
- Télécommunications
- Fabricants d'appareils mobiles
- Appareils ménagers
- Gestion des actifs

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.0/5** | 4 Avis |
| Simplicité | 4.5/5 | D'après l'ensemble des avis |
| Support client | 4.3/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.8/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: RSUPPORT

## Contexte commercial

- **À partir de**: 59,90 $ US
- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais, chinois, coréen, espagnol, français, japonais
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus

##  Fonctionnalités

- Accès et contrôle à distance
- Accès à plusieurs moniteurs
- Chat en temps réel
- Clavardage et messagerie
- Contrôles/Permissions d'accès
- Enregistrement de l'écran
- Enregistrement de session
- Outils de collaboration
- Outils de diagnostic
- Partage d'écran
- Partage des fichiers
- Rapports et analyses
- Transfert de fichiers

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique

## Category

- [Logiciels de prise en main à distance](https://fr.capterra.ca/directory/30928/remote-support/software)

## Catégories connexes

- [Logiciels de prise en main à distance](https://fr.capterra.ca/directory/30928/remote-support/software)
- [Logiciels de bureau à distance](https://fr.capterra.ca/directory/31955/remote-desktop/software)
- [Outils RMM  (Remote Monitoring and Management)](https://fr.capterra.ca/directory/31715/remote-monitoring-and-management-software/software)

##  Logiciels similaires

1. [Pulseway](https://fr.capterra.ca/software/141792/pulseway) — 4.7/5 (310 reviews)
2. [ManageEngine Applications Manager](https://fr.capterra.ca/software/172323/manageengine-applications-manager) — 4.6/5 (256 reviews)
3. [Iru](https://fr.capterra.ca/software/181954/Iru) — 4.9/5 (477 reviews)
4. [Zoho Assist](https://fr.capterra.ca/software/181775/zoho-assist) — 4.7/5 (1375 reviews)
5. [Atera](https://fr.capterra.ca/software/144309/atera) — 4.5/5 (446 reviews)

## Avis

### "Best remote support solution tool in the market." — 4.0/5

> **Ashok** | *6 août 2022* | Services et technologies de l'information | Taux de recommandation : 8.0/10
> 
> **Avantages**: It can support computer as well as mobile devices which makes it handy. RemoteCall saves a lot of time and travelling cost for an IT professional and it is also very easy to use.
> 
> **Inconvénients**: While it is very easy to use but the design needs some more work, it needs to be more smooth and interactive.

-----

### "Me gusto" — 4.0/5

> **Sebastian** | *3 août 2023* | Services et technologies de l'information | Taux de recommandation : 9.0/10
> 
> **Avantages**: Me parecio una herramienta muy util en cuanto a prestar servicio de asistencia remota, la cual me ha permitido incursionar en otras fotmas de trabajo en mi area.
> 
> **Inconvénients**: me parece muy tedioso realizar el envio de archivos o instaladores por este medio.

-----

### "Mid-level tool for remote support" — 3.0/5

> **Manav** | *14 avril 2022* | Services et technologies de l'information | Taux de recommandation : 6.0/10
> 
> **Avantages**: This tool is easy to download and install on our computers. Supports live chat and file sharing.
> 
> **Inconvénients**: The UI is outdated which RemoteCall should upgrade and make it more user friendly.

-----

### "Excellent product" — 5.0/5

> **Tony** | *17 décembre 2020* | Machines | Taux de recommandation : 10.0/10
> 
> **Avantages**: RemoteCall is very easy to use and easy for the end user to launch to allow us to support them.
> 
> **Inconvénients**: I would like for it to update on it's own. If I havent used it for a while, it takes some time to update, and the customer that called in has to wait for that before we can start the session.
> 
> We've been using it for 6-8 years. Especially this year with COVID, people would prefer us to not come on site unless necessary. We are able to install drivers \& fix problems remotely. This saves us time and the expense of going on site. It also allows us to resolve the problem immediately.

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/212709/remotecall)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/software/212709/remotecall> |
| de-AT | <https://www.capterra.at/software/212709/remotecall> |
| de-CH | <https://www.capterra.ch/software/212709/remotecall> |
| en | <https://www.capterra.com/p/212709/RemoteCall/> |
| en-AE | <https://www.capterra.ae/software/212709/remotecall> |
| en-AU | <https://www.capterra.com.au/software/212709/remotecall> |
| en-CA | <https://www.capterra.ca/software/212709/remotecall> |
| en-GB | <https://www.capterra.co.uk/software/212709/remotecall> |
| en-IE | <https://www.capterra.ie/software/212709/remotecall> |
| en-IL | <https://www.capterra.co.il/software/212709/remotecall> |
| en-IN | <https://www.capterra.in/software/212709/remotecall> |
| en-NZ | <https://www.capterra.co.nz/software/212709/remotecall> |
| en-SG | <https://www.capterra.com.sg/software/212709/remotecall> |
| en-ZA | <https://www.capterra.co.za/software/212709/remotecall> |
| es | <https://www.capterra.es/software/212709/remotecall> |
| es-AR | <https://www.capterra.com.ar/software/212709/remotecall> |
| es-CL | <https://www.capterra.cl/software/212709/remotecall> |
| es-CO | <https://www.capterra.co/software/212709/remotecall> |
| es-CR | <https://www.capterra.co.cr/software/212709/remotecall> |
| es-DO | <https://www.capterra.do/software/212709/remotecall> |
| es-EC | <https://www.capterra.ec/software/212709/remotecall> |
| es-MX | <https://www.capterra.mx/software/212709/remotecall> |
| es-PA | <https://www.capterra.com.pa/software/212709/remotecall> |
| es-PE | <https://www.capterra.pe/software/212709/remotecall> |
| fr | <https://www.capterra.fr/software/212709/remotecall> |
| fr-BE | <https://fr.capterra.be/software/212709/remotecall> |
| fr-CA | <https://fr.capterra.ca/software/212709/remotecall> |
| fr-LU | <https://www.capterra.lu/software/212709/remotecall> |
| it | <https://www.capterra.it/software/212709/remotecall> |
| ja | <https://www.capterra.jp/software/212709/remotecall> |
| ko | <https://www.capterra.co.kr/software/212709/remotecall> |
| nl | <https://www.capterra.nl/software/212709/remotecall> |
| nl-BE | <https://www.capterra.be/software/212709/remotecall> |
| pl | <https://www.capterra.pl/software/212709/remotecall> |
| pt | <https://www.capterra.com.br/software/212709/remotecall> |
| pt-PT | <https://www.capterra.pt/software/212709/remotecall> |
| sv | <https://www.capterra.se/software/212709/remotecall> |
| tr | <https://www.capterra.web.tr/software/212709/remotecall> |

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada aide des millions de professionnels à trouver le bon logiciel. Découvrez les avis, les notes et les listes exhaustives d'outils informatiques.","email":"info@fr.capterra.ca","url":"https://fr.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://fr.capterra.ca/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"RemoteCall","description":"Améliorez votre activité, depuis vos PC, appareils mobiles, sites web et applications, grâce à la technologie de service à distance révolutionnaire de RSUPPORT. Le produit phare de l'éditeur, RemoteCall de WebViewer, a été bien reçu et reconnu par tous les types d'entreprises, de gouvernements, d'institutions publiques, de fabricants, ainsi que par des institutions financières et éducatives, pour leurs rapidité, fiabilité et sécurité impressionnantes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/005a9b01-775f-4992-aec7-d57c4dbeeb6c.png","url":"https://fr.capterra.ca/software/212709/remotecall","@id":"https://fr.capterra.ca/software/212709/remotecall#software","@type":"SoftwareApplication","publisher":{"@id":"https://fr.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":4},"offers":{"price":"59.9","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://fr.capterra.ca/software/212709/remotecall#faqs","@type":"FAQPage","mainEntity":[{"name":"Qui utilise RemoteCall?","@type":"Question","acceptedAnswer":{"text":"- Entreprises B2B- Agences gouvernementales- Finances (banque et assurance)- Éducation- Télécommunications- Fabricants d'appareils mobiles- Appareils ménagers- Gestion des actifs","@type":"Answer"}}]},{"@id":"https://fr.capterra.ca/software/212709/remotecall#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Logiciels de prise en main à distance","position":2,"item":"/directory/30928/remote-support/software","@type":"ListItem"},{"name":"RemoteCall","position":3,"item":"/software/212709/remotecall","@type":"ListItem"}]}]}
</script>