--- description: Arketa : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Arketa - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion de salles de sport](/directory/33276/gym-management/software) > [Arketa](/software/212718/sutra-fitness) # Arketa Canonical: https://fr.capterra.ca/software/212718/sutra-fitness Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/212718/sutra-fitness?page=2) > Une plateforme professionnelle de bien-être conçue pour le monde moderne et hybride. > > Conclusion : 88 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Arketa? Les entreprises de fitness et de bien-être ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 88 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 4.2/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Arketa ## Contexte commercial - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Australie, Canada, Royaume-Uni, États-Unis ## Fonctionnalités - Automatisation du marketing - Facturation - For Gyms - For Yoga/Pilates Studios - Gestion de la communication - Gestion des abonnements - Gestion des calendriers - Gestion des cours - Gestion des employés - Gestion des inscriptions - Marketing par courriel - Planification des cours - Portail client - Rappels - Rapports et statistiques - Réservation en ligne - Suivi des présences - Third-Party Integrations - Traitement des paiements ## Intégrations (10 au total) - Flodesk - HubSpot CRM - Kisi - Klaviyo - Mailchimp - Stripe - Stripe Billing - Twilio - Zapier - Zoom Workplace ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Chat/Clavardage ## Category - [Logiciels de gestion de salles de sport](https://fr.capterra.ca/directory/33276/gym-management/software) ## Catégories connexes - [Logiciels de gestion de salles de sport](https://fr.capterra.ca/directory/33276/gym-management/software) - [Plateformes pour centre de yoga](https://fr.capterra.ca/directory/30755/yoga-studio/software) - [Logiciels pour studios Pilates](https://fr.capterra.ca/directory/30966/pilates-studio/software) - [Logiciels de gestion salle de sport](https://fr.capterra.ca/directory/30910/fitness/software) ## Logiciels similaires 1. [WellnessLiving](https://fr.capterra.ca/software/145039/wellnessliving) — 4.4/5 (610 reviews) 2. [FLiiP](https://fr.capterra.ca/software/215808/fliip) — 4.7/5 (79 reviews) 3. [TrueCoach](https://fr.capterra.ca/software/155784/truecoach) — 4.8/5 (838 reviews) 4. [FitBudd](https://fr.capterra.ca/software/1010817/fitbudd) — 4.6/5 (406 reviews) 5. [My PT Hub](https://fr.capterra.ca/software/146651/my-pt-hub) — 4.6/5 (3178 reviews) ## Avis ### "RUN AWAY\! Do NOT waste your time, energy, or money on Arketa" — 1.0/5 > **Maria** | *24 février 2026* | Sports | Taux de recommandation : 0.0/10 > > **Avantages**: The look of the system. They made lots of promises about features, and those promises were good so I bought the software. > > **Inconvénients**: Pretty much everything. The glitches are unbelievable. The customer support loves to gaslight you. Many of the e features are ghost features. They don’t give you access to your backend payment processing… this should have been the only red flag I needed, but alas. Payment plans and recurring billing doesn’t cancel and then people are charged and you need to refund, but you lose all of the processing fees. I know all companies have Their weakness, but theirs are business ending. We have lots more than 2 handfuls of members due to the billing issues. Oh, they also sold me a point of sale that doesn’t work for Canadian debits… I asked if it would work in Canada before ordering it. They lied. They can’t fix it. They haven’t refunded me for the terminal which I bought in Feb 2025. > > RUN\!\! Do NOT let them trick you like they did me. I gave them way too Many chances and am now out THOUSANDS. They over promise (straight up lie) and way under deliver. They pretend that they are going to solve your problem, and leave it on the shelf. I was told there would be a specific feature by the time my account was set up, I told them I can’t switch to their software without that feature… that was 18 MONTHS AGO. Like, what? You can’t make this stuff up. Everytime I reached out about it I was told “2 more weeks”. Aahh\! Lol just wild, seriously. RUN\!\!\!\!\! ----- ### "My Amazing Experience with Arketa" — 5.0/5 > **Sydney** | *6 août 2024* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: I love Arketa for its continuous innovation, with a steady stream of new features that help keep my business relevant. Their support team is incredibly kind and responsive, always ready to help with any issues. Additionally, Arketa offers impressive growth capabilities, allowing me to use the software to scale based on the needs of my business. > > **Inconvénients**: I have no cons really, so I guess what I like least about Arketa is that while its frequent feature updates are generally beneficial, they can sometimes require a bit of adjustment and learning to fully integrate them into my workflow. However, this is a minor inconvenience compared to the overall value and innovation the software provides. As someone who is not tech savvy, they have so many FAQs and articles that assist me in understanding new features. > > My overall experience with Arketa has been exceptional. The software continually impresses with its frequent release of new features, keeping it at the forefront of technology. Whenever I have feature requests, the team is always so encouraging making me feel as though my business is important to them and that I am heard. I also appreciate the kind and responsive support team, who are always quick to assist with any issues. They are all so friendly\! ----- ### "FINALLY found my perfect fit for studio software\!" — 5.0/5 > **Kathy** | *19 décembre 2024* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: Software looks great and it's easy to customize to your brand. I have EVERYTHING that I need is one spot, instead of paying 3 different providers (software/email/app/etc) which gets overwhelming and expensive. I've had to contact customer service a few times since I'm new(ish) to Arketa, and they've quickly resolved any questions that I've encountered. I LOVE my branded app and so do my members\! > > **Inconvénients**: I haven't had any problems with my software or app. > > I've been around the fitness block a few times. I've been teaching group ex classes since they were called "aerobics", and I've had my own fitness business for 19 years. I was with MindBody for 10 years and then Mariana Tek for the past 3 years. While both are well established companies, Arketa has so much more to offer\! To start, the onboarding process was top notch. \[sensitive content hidden\] was my specialist and he was amazing\! We went through everything in weekly zoom meetings, so that when it was time for my software to go "live" I was more than ready. I feel that I finally found a software that has everything my brick \& mortar studio + my online business need. ----- ### "Arketa is the best CRM for a yoga studio" — 5.0/5 > **Ashlee** | *24 septembre 2025* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: The customer service is EXCELLENT\! We've been with mindbody and momence before and their customer service wasn't nearly as helpful. Arketa agents are quick to reply and always follow up, making client management a breeze. > > **Inconvénients**: The only thing that were having issues with is for some reason our time zone is wonky because we are in Arizona. We've chatted in a few times that they've been wrong and they'll fix it but it will randomly revert back and then we need to chat in again. > > Overall, we love it\! The transfer was a breeze, the user interface is super easy to understand, and our team has been able to pick up on the system quickly. Oh, and we LOVE that there is a huge red alert if clients are missing a signed liability waiver. Overall, we would recommend this software to anyone looking for a cost effective CRM that gives you tools to automate your business. ----- ### "Not set up for those on the individual plan with in-person studio spaces" — 1.0/5 > **Cami** | *4 mai 2026* | Santé, bien-être et fitness | Taux de recommandation : 0.0/10 > > **Avantages**: I liked the user interface and the ease to embed webpages into my own website. I also appreciated the ease of getting set up with Arketa, there were absolutely no hoops to jump through. > > **Inconvénients**: As a customer, I am not valued at all. They state that they have studio support available on weekends, yet I am never able to get in touch with people. They raised my yearly plan without any notice, and when I requested support, they are not able to provide any proof they they sent notice. They have also made payouts nearly impossible, and have held my money for 2-3 weeks now, with no support given (despite multiple requests) for the payout to be made. At an individual plan, they take 6% of all profits as they pass on the Stripe processing fee and have their own fee. They market themselves as the affordable alternative yet every single option is an up-charge. I have had reoccuring issues where if I enable referral codes for clients, their referral code will pop up with a competitor studio's name within it, which is a real great way to drive traffic to my studio as it just creates confusion about the brands and reminds students about the competitor's studio. Their software team does not care about this at all, so to save face, I am not able to have referral codes on at all, which is such a missed opportunity. > > I have already cancelled my plan for next year and about once a month when someone in the industry asks if I would suggest Arketa as a platform, I tell them the truth about my experience. ----- Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/212718/sutra-fitness?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/212718/sutra-fitness) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées