---
description: Total Lean Management (TLM) QMS Software : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: Total Lean Management (TLM) QMS Software - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion de la qualité](/directory/30099/quality-management/software) > [Total Lean Management (TLM) QMS Software](/software/21289/the-lean-machine)

# Total Lean Management (TLM) QMS Software

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> The Lean Machine est un logiciel de gestion de la qualité pour ISO 9000 et plus, robuste, facile à utiliser, abordable et avec un excellent service d'assistance.
> 
> Conclusion : 37 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Total Lean Management (TLM) QMS Software?

Des entreprises progressistes à la recherche d'un partenaire pour développer leurs stratégies afin de répondre aux exigences réglementaires et de maintenir leur SMQ (outil de gestion de la qualité) à un niveau stable et efficace.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.8/5** | 37 Avis |
| Simplicité | 4.6/5 | D'après l'ensemble des avis |
| Support client | 5.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.9/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Lean & Mean Business Systems
- **Fondé**: 2001

## Contexte commercial

- **À partir de**: 75,00 $ US
- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site)
- **Langues**: anglais
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 210 de plus

##  Fonctionnalités

- Archivage et rétention
- Codage et contrôle de documents
- Contrôle de qualité
- Contrôles/Permissions d'accès
- Gestion de la conformité
- Gestion de la formation
- Gestion de la maintenance
- Gestion de versions
- Gestion des audits
- Gestion des changements
- Gestion des documents
- Gestion des incidents
- Gestion des plaintes
- Gestion des risques
- Gestion des équipements
- Logiciels d'actions préventives et correctives
- Monitoring
- Suivi de la conformité

## Intégrations (2 au total)

- Microsoft Outlook
- QuickBooks Enterprise

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Logiciels de gestion de la qualité](https://fr.capterra.ca/directory/30099/quality-management/software)

## Catégories connexes

- [Logiciels de gestion de la qualité](https://fr.capterra.ca/directory/30099/quality-management/software)
- [Logiciels de conformité](https://fr.capterra.ca/directory/30110/compliance/software)

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## Avis

### "The Lean Machine" — 5.0/5

> **Jim** | *6 février 2010*
> 
> **Avantages**: Excellent version \&amp; checkout control, management control.  The ability to designate certain classes of documents and then list per the classification is helpful.  The distribution control of controlled documents works well.&#13;&#10;&#13;&#10;We like the super fast response from customer support.  Also, the software designer is open to special improvements to assist our workflow and data integrity.  There was one instance when we were actually undergoing a FDA inspection and a version control deficiency was identified and that same day David Smithstein implemented a fix that has been made a permanent feature in the software.&#13;&#10;&#13;&#10;Of particular value to us is the quick search features that allow us to locate specific documents by various means.  In a recent FDA inspection the inspectors commented on the easy location and presentation of documentation they requested.&#13;&#10;&#13;&#10;We constantly modify our documents and the version control and saving of historical versions is excellent.&#13;&#10;&#13;&#10;Highest Recommendation\!\!
> 
> **Inconvénients**: There are too many screens for the review and approval of existing documents.  It would be nice to have a one click "review and release" button for documents that haven't changed but require review every 12 months.&#10;&#10;The individual screens can not be increased in size.
> 
> I have recommended TLM to auditors, inspectors and fellow regulatory and quality professionals over the last 5 years.  I looked at many QMS packages when we started our company and TLM was not a front runner then, they were a small company with a fledgling product and it has grown and improved over the years into an excellent product that I am comfortable continuing to recommend.&#13;&#10;&#13;&#10;Five Stars\!

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### "Outstanding product, service and support" — 5.0/5

> **Ray** | *12 novembre 2010*
> 
> **Avantages**: The Lean Machine is 10 out 10 in ease of use, flexibility, functionality, service and support.  We are currently using it to manage our clinical diagnostic lab, and with the help of David Smithstein, have been able to customize the system's function to allow us to manage our entire production process from ordering materials, through generating work orders, to managing all quality documentation, to tracking inventory and WIP, through to managing incoming patient specimens and all the way to sending patient test results, all within the Lean Machine system.  There is not a product for GMP or GLP document and manufacturing control that compares to the Lean Machine in capabilities at such an incredibly affordable price.
> 
> **Inconvénients**: We have seen a great improvement in speed and ease of synchronization with the Lean Machine Enterprise version.
> 
> This is the second FDA regulated company that I have used The Lean Machine for managing the manufacturing process and controlling documentation.  The software has been invaluable to every facet of my production operations.  I have looked around and I am completely confident that there is not a better value out there for a system that gives complete lot number traceability, bill of material management, work order processing, and document version number control.  The incredible service and support that the company gives in addressing questions is invaluable "icing on the cake."  I am not sure when David sleeps, but his responsiveness in support is par excellence.

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### "The Lean Machine software has always met our company requirements as we continue to grow\!" — 4.0/5

> **Jonathan** | *19 juin 2018*
> 
> **Avantages**: The best feature of The Lean Machine is that all of our quality system needs are managed in a single software platform. The single QM software platform ensures quality system data is easily shared by   everyone from manufacturing to quality assurance that is involved in maintaining product quality.
> 
> **Inconvénients**: The GUI could use a make-over so it is contemporary in appearance but this is not a necessity for a utilitarian QS software platform.

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### "We could not be happier with The Lean Machine, both the software AND their consulting services\!\!\!" — 5.0/5

> **Don** | *30 août 2016* | Taux de recommandation : 10.0/10
> 
> A couple years ago we hired a different consultant who basically gave up on us, walked out on the project and took the money with him.  I was less than pleased, although admittedly our organization was probably a little more challenging than most as everyone was learning ISO for the first time.&#10;In contrast,  The Lean Machine and their consulting services not only got the job done at a reasonable price, but the auditors where noticeably impressed with our quality system especially since it was our first audit, AND we were being registered to the new ISO 9001:2015 standard that everyone was still trying to figure out how to interpret.&#10; &#10;Although the biggest benefit from our perspective, is that LMBS trained us on how to use the system to better control how we wanted to do things and this resulted in several process improvements that we made as a team\!&#10;Being new to ISO and all their requirements, at first we were a little overwhelmed.  The Lean Machine basically handles everything we needed, plus LMBS made several software updates along the way to support some of the new ISO requirements, which the auditors thought were spot on.&#10;Technical support was also world class.  We could call, or e-mail and receive same day service, often with a remote desktop sharing session to make sure the issue was resolved, and our technical support person was always supportive and easy to talk to.&#10; &#10;My only regret is that I'm limited to a 5 star rating'. Overall I would give them a 6\!\!\!

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### "The Lean Machine (TLM) Software - The Best QMS software in the World" — 5.0/5

> **Christopher** | *7 décembre 2018* | Assurance | Taux de recommandation : 10.0/10
> 
> **Avantages**: TLM Software has revolutionized the way we do our business at NicozDiamond.  Our internal business processes have been transformed and now exceed world-class standards- thanks to reps whose support has been exceptionally excellent. The features of TLM Modules exceeded our expectations to the extent that our employees think that TLM can virtually resolve ALL our internal issues\!
> 
> **Inconvénients**: None at the moment ....the fact that you can request customizations to match your company specific requirements makes TLM Software the best in the world.  Our internal network connectivity has been giving us challenges to fully exploit the capabilities of TLM. Reps have been helping us to resolve the connectivity issue which is not in anyway related to TLM Software\!\!
> 
> The benefits are immense....our internal business processes have been streamlined to make lean and world class......staff morale has greatly improved resulting in customer satisfaction index rising from 65% prior to the implementation of TLM Software to almost 93%. TLM has become one of our major business partner to deliver value to all our key stakeholders

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