---
description: Element : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: Element - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Plateformes collaboratives](/directory/15/collaboration/software) > [Element](/software/214578/element)

# Element

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> Une application de messagerie et de collaboration sécurisée et décentralisée. Elle offre une souveraineté numérique sur un réseau ouvert avec un cryptage de bout en bout.
> 
> Conclusion : 10 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Element?

Organisations fédérées, gouvernements, ONG, secteur public et universités.&#10;Pour les entreprises confinées dans des secteurs particulièrement réglementés ou avec une propriété intellectuelle importante.&#10;Pour les communautés qui soutiennent un large éventail de personnes.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.5/5** | 10 Avis |
| Simplicité | 4.1/5 | D'après l'ensemble des avis |
| Support client | 4.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.4/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Element

## Contexte commercial

- **À partir de**: 5,00 $ US
- **Type de licence**:  (Version gratuite disponible) (Version d’essai gratuite)
- **Public cible**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: allemand, anglais, arabe, bulgare, chinois, chinois traditionnel, coréen, croate, danois, espagnol, estonien, finnois, français, grec, hongrois, indonésien, irlandais, islandais, italien, japonais, norvégien, néerlandais, polonais, portugais, portugais brésilien, portugais européen, slovaque, slovène, suédois, tchèque, turc, ukrainien
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus

##  Fonctionnalités

- @mentions
- Accès mobile
- Alertes/Notifications
- Clavardage et messagerie
- Outils de collaboration

## Intégrations (11 au total)

- Discord
- GitHub
- GitLab
- Google Calendar
- Grafana
- Jira
- Jitsi
- Microsoft Teams
- Slack
- Telegram
- WhatsApp

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Plateformes collaboratives](https://fr.capterra.ca/directory/15/collaboration/software)

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3. [Microsoft Teams](https://fr.capterra.ca/software/168668/microsoft-teams) — 4.5/5 (10940 reviews)
4. [Google Workspace](https://fr.capterra.ca/software/168389/google-workspace) — 4.7/5 (17483 reviews)
5. [Microsoft 365](https://fr.capterra.ca/software/58688/microsoft-365) — 4.6/5 (14035 reviews)

## Avis

### "Musliah's review" — 4.0/5

> **Musliah** | *6 juillet 2022* | Enseignement supérieur | Taux de recommandation : 8.0/10
> 
> **Avantages**: Tracking is used to capture all test results and monitor problems for our programs. We keep track of all our pilot projects and trial runs in the testing area. We employ planning to monitor operational requirements and link them with test instances.
> 
> **Inconvénients**: Reporting could be considerably more effective by adding specific formats to catch errors in the process. For example, comprehensive incident reports screw up using photo formats other than the standard .jpg format.

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### "Element bridges our org's internal communication tools" — 5.0/5

> **Brendan** | *15 mars 2021* | Gestion d'organisme à but non lucratif | Taux de recommandation : 9.0/10
> 
> **Avantages**: Element provides our organization with an open source and user-friendly enterprise SaaS solution to bridge our internal communication tools. Additionally, it provides us with a platform for true end-to-end encrypted conversations.
> 
> **Inconvénients**: Logging in to our SaaS instance through the desktop isn't super intuitive, as it requires the end user to manually input our server hostname.

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### "Great for Remote Work" — 4.0/5

> **Adam** | *11 août 2021* | Immobilier | Taux de recommandation : 7.0/10
> 
> **Avantages**: I've used Element now for a while and feel like the screen share and mobile upload features are as slick as they get.
> 
> **Inconvénients**: I think they could improve on the initial set-up and onboarding, but once you're on.  Very smooth.

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### "Very good value for an open-source product" — 4.0/5

> **Utilisateur vérifié** | *5 janvier 2024* | Services et technologies de l'information | Taux de recommandation : 9.0/10
> 
> **Avantages**: It is a feature rich web client for the Matrix server. It's also updated frequently and new features are added all the time.&#10;It's easy to setup, this was also one of the reasons we chose it, as we need to be in contact with non-technical users.&#10;It has "rooms" functionality for grouping people, and these do support automation via bots.&#10;Most importantly, it supports end-to-end encryption, so we did not have to worry about the server used (note however that bots only work if end-to-end encryption is turned off for that specific room)
> 
> **Inconvénients**: The chat functionality has all the bells and whistles, but the threading is a bit clunky. Sometimes, the messages remain unread, making it hard to keep track of what was read and what wasn't. This has been greatly improved with the latest updates from 2023, but it still happens from time-to-time.&#10;Element uses Jitsi for video call integration, meaning that a Jitsi instance should be deployed somewhere before using this feature.
> 
> Overall, we received very good feedback from everyone using it - this is especially important since we migrated to Element from Microsoft Teams. The pricing difference was clearly a plus, when talking 200+ users.&#10;Note however that this is just a chat client - setting up the on-premise backing servers (this was in our case Matrix + Jitsi) involved extra technical steps; but the client setup itself is as basic as it can get.

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### "Secure and easy chat" — 4.0/5

> **Smain** | *14 janvier 2023* | Santé, bien-être et fitness | Taux de recommandation : 8.0/10
> 
> **Avantages**: Easy to open a new room and invite pets to share info.
> 
> **Inconvénients**: The app in my phone takes a lot of storage space probably due to previous files I've shared with my friends
> 
> Great app so far

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/214578/element)

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