--- description: Cloud Claims : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Cloud Claims - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Outils de gestion des risques](/directory/30665/risk-management/software) > [Cloud Claims](/software/21759/Cloud-Claims) # Cloud Claims Canonical: https://fr.capterra.ca/software/21759/Cloud-Claims Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/21759/Cloud-Claims?page=2) > Un système de gestion des réclamations et des risques en matière d'assurance générale, de rémunération des travailleurs, de responsabilité civile générale et d'automobile. Des services cloud et systèmes internes pour grandes entreprises. > > Conclusion : 11 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Cloud Claims? Ce système de gestion des incidents est conçu pour répondre aux besoins des entreprises autoassurées, aux administrateurs tiers et des autres entreprises qui souhaitent effectuer le suivi de leurs pertes et réclamations. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 11 Avis | | Simplicité | 4.9/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: APP Technologies - **Fondé**: 2002 ## Contexte commercial - **À partir de**: 2 500,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Déclarations de sinistre électroniques - Gestion client - Gestion de la conformité - Gestion des audits - Gestion des documents - Portail client - Rapports et statistiques - Suivi des réclamations - Third-Party Integrations - Traitement des paiements - Évaluation des risques ## Ressources d'aide - Service client/courriel - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Outils de gestion des risques](https://fr.capterra.ca/directory/30665/risk-management/software) ## Catégories connexes - [Logiciels de traitement des réclamations](https://fr.capterra.ca/directory/30029/claims-processing/software) - [Outils de gestion des risques](https://fr.capterra.ca/directory/30665/risk-management/software) ## Logiciels similaires 1. [A1 Tracker](https://fr.capterra.ca/software/166909/a1-tracker) — 4.9/5 (79 reviews) 2. [SafetyCulture](https://fr.capterra.ca/software/141080/iauditor) — 4.6/5 (253 reviews) 3. [VelocityEHS](https://fr.capterra.ca/software/119952/ehs-management-software) — 4.4/5 (85 reviews) 4. [Jenesis Software](https://fr.capterra.ca/software/119068/jenesis-software) — 4.7/5 (283 reviews) 5. [NowCerts](https://fr.capterra.ca/software/132779/nowcerts) — 4.8/5 (150 reviews) ## Avis ### "Great value - Good system" — 4.0/5 > **Gina** | *28 octobre 2025* | Gestion des investissements | Taux de recommandation : 10.0/10 > > **Avantages**: Love this system and it is a great value for the money. It is simple to use and works great for our purposes. > > **Inconvénients**: Can be glitchy every now and then but not enough to be that bothered by it. Nothing else really is a con. > > Very responsive to all my questions and tech support is great\! Most issues have been resolved in a few hours. ----- ### "Cloud Claims is revolutionary compared to what I was used to." — 5.0/5 > **Mysti** | *4 décembre 2024* | Transport routier/ferroviaire | Taux de recommandation : 10.0/10 > > **Avantages**: Very easy to use. The flexibility of the reporting feature. > > **Inconvénients**: I wished I could make the incident view my default view instead of the dashboard. > > In my previous organization, we used Excel to track claims. With Cloud Claims, I can easily track outstanding claims and their related costs. Additionally, the ability to centrally store contact information for our employees, track incident notes, and record all documents related to an incident is a great advantage. ----- ### "overall quality is great easy to input claims" — 4.0/5 > **Bonnie** | *1 décembre 2016* | Automobile | Taux de recommandation : 7.0/10 > > **Avantages**: easy to input claims > > **Inconvénients**: saving attachments > > overall it is great, only concern is pasting in activity comment. All emails I get on claims are moved to comment in activity. I can have one that is 3 paragraphs save no problem the next one could be 10 words and won't save. Looks like it may have something to do with the bottom of email hyperlinks return email. ----- ### "Very pleased with Cloud Claims\!" — 5.0/5 > **Sandy** | *6 décembre 2024* | Logistique et chaîne d'approvisionnement | Taux de recommandation : 10.0/10 > > **Avantages**: Reporting and analysis capabilities, customization, expandability of data fields, and customer support. > > **Inconvénients**: I'd like to see greater flexibility on the dashboard. > > Prior to implementing Cloud Claims, our claims review was several hours long and often took an entire day to complete. With Cloud Claims, reports are run regularly and reviews are done within an hour or two. The system has given us the ability to query data which was not previously available. Cloud Claims has definitely improved our incident handling process. ----- ### "eFR and IMS is a great one-two punch for claims administration" — 5.0/5 > **Robert** | *7 novembre 2011* > > **Avantages**: Our versions of eFR and IMS are highly customized but with that we have a product that clearly does everything we want it to do and then some. All reports of claims are input electronically through eFR and routed directly to the Risk Management Dept where we use IMS to manage the data and report the claim to our carriers. The program is made to perform many functions automatically, for example, when an employee is scheduled to return to work from a work related injury and a note to that effect is written in the claim notes, the system automatically notifies our human resources department and our payroll department of the change in status. We receive exemplary support from APP Technologies whenever we do have a question or concern and Paul McLaughlin of APP has been wonderful in helping to customize our system with the various ideas we have come up with while using the program. The system is also tied into our AS400 and HR systems for sharing information > > **Inconvénients**: There really are no cons that we can come up with. Whenever there is a problem which is rare, APP Technologies addresses the situation immediately. Perhaps the only thing I can say from a "con" viewpoint is that we are looking forward to versions 3 and 4 and they can't get here soon enough\! > > Overall I would give the software and company a solid "A" for performance and an "A+" for value. There are systems out there costing five, even ten times as much and they do not even perform all of the functions of eFR and IMS. If you're looking for a comprehensive risk management/claims administration program that will keep track of everything, including finances, provide statistical reports and work with multiple locations and jurisdictions, give APP Technologies and IMS a really good look. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/21759/Cloud-Claims?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/21759/Cloud-Claims) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées